Research salary, company info, career paths, and top skills for BHLDN, Anthropologie Weddings Stylist Full-Time You are able to get a free shipping promo code here. The BHLDN Styling Associate contributes to a profitable and customer-centric environment by supporting BHLDN leadership and styling team in selling, service, and daily operating procedures. How else we could go on there if not there ? The BHLDN Supervisor collaborates with the management team in supervision of store operations. How Do You Contact BHLDN by Anthropologie Customer Support? Well-turns out someone stole it or UPS "lost" it. Then you will know where is the store near you. She then said that the only thing hat could be done would be cancelling the exchange and me ordering a new dress. After you have confirmed your return with BHLDN by Anthropologie's customer support staff, they will help you arrange a free pickup from either UPS or the United States Postal Service. - Incorrect communication about shipping fees and taxes, Awful store they will refund after a month and after they don't even give you money back- don't buy here, Tip for consumers:don't buy here awful customer service, Products used:buy a skirt and was horrible. It was for Christmas. Return policy is disgusting! Now a special offer has been sent to you: Save An Further 70% At Bhldn Today. Everywhere else I have looked was $500+. My only option at this time is to return the dress and hope for an exception and also hope they mail it back without penalty if that exception is not granted. The second time was after the BHLDN section officially opened. Echoing many others' complain. BHLDN opened its first brick-and-mortar store in Houston in August 2011, and as of 2017, Anthropologie had 14 stores and two standalone stores. Our current promotional offers, all in one place. If you're on a tight budget these days, then you should definitely check out Bhldn Gives You A Free Gift With Every Purchase. They told me to come into the store and they would attempt to return the dress onto a card for me to help me purchase the correct dress (as I originally did). The company refused to exchange the dress for a larger size because it was past the 30 day deadline. I don't know how you mess up measurements that bad. I had originally gone to the store to try on and order my dress. They didn't get back to me after 72 hours. As an Amazon Associate, we may earn commissions from qualifying I tried to call their customer service line and it wouldn't even go through. Merchandise must have all tags attached and be returned in original packaging. And you can also enjoy many discounted items when the season changes. Ridiculous. Also material feels cheap af. 65 reviews of BHLDN "OH MY!!! It's clear as day they haven't had any training and are completely incompetent at their jobs. Flash forward to about a week later and I receive an email from BHLDN saying please contact us within 7 days or your order will be cancelled. Position: BHLDN Senior Stylist Full-Time. Scalable and flexible pricing that grows with your business. The BHLDN standard shipping charges only $4.95 - $10.95. Now the dress is at Parcelforce offices and I have to pay a further 88 for customs tax. I then attempted to work with a different customer service representative who told me they would issue me an E-gift card with which to order a new dress. It is valid. Useful 5. I called back 24 hours later (4PM on Saturday, now my 5th call) and was told that their gift card person is not in the office on the weekends and I would receive it by lunch on Monday. Do not order anything from this company. It's very upsetting. Was so happy to see they say "JUST ARRIVED!" Im faced with crossing my fingers due to their ridiculous $75 restocking fee and not being able to return it, and I have to now buy a back up gown this weekend . I would not recommend buying a dress from this place. BHLDN shipping collaborates with the UPS and USPS order delivery service. DECEPTIVE wording. For merchandise returned within 30 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. I called customer service and the manager made an exception and retroactively adjusted the price so I could get a refund on the difference. 1. BHLDN could not care less about their customers. Our goal is to meet the delivery date quoted at checkout. I waited another 8 with no luck. I saw the perfect pair of shoes, and this website did not disappoint! THE WORST EVER. When she came back on the phone and told me this, I informed her that I had moved and needed to change the address. I tried to return a brand new, never worn dress that was still on their website for full price. If I could give their customer service negative stars I would. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. Well, to my surprise, the dress popped up again on the BHLDN website available in ALL sizes recently (at this point, it has been about two months from the purchase date and from the time I attempted to exchange the dress the first time). You can use any map App or the store locator tool at bhldn.com to help you. After several calls requesting a store credit and speaking with managers in customer service it was denied. I said I needed a dress overnighted. The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. Every design is available just on one click. And your goods will be delivered for free. When you don't like the item or it has some problems. Avoid at all costs!!! I actually came here twice to try on dresses. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. A day later the price of the dress was reduced by 50%. I assumed my high value wedding dress woud require a signature, so when I saw that my dress was delivered I was excited to come home and try it on. Absolutely bonkers how they are in business. 10/10 caring people! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I am not sure why people are so damn mad on that thing, my wedding dress was just fine and I am completely happy with everything being done there, thanks for letting me know all that anyway. More posts from the weddingplanning community. Customer Experience. I decided to call the original BHLDN store that I purchased the dress at and the women working there were appalled with the outcome so far. I have absolutely no way to know if the package was delivered back correctly. Now I have my dress in the right size and I still love it. Sign up here. So here is the online wedding shop ''BHLDN''. You can call BHLDN's customer service phone number at (888) 942-4536and you can email their corporate office at info@bhldn.com What is BHLDN's corporate address? And all the saleswoman They don't stand behind their products. Customer service contacts and company information. BEWARE THE FINE PRINT. It cost 250 to return the items. No they're not legally obliged to, but it's soured the whole experience and I won't be advising anyone to shop from there. Call 800-309-2500 and we'll be happy to help! 11. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. Use this comments board to leave complaints and reviews about BHLDN. If you can, avoid this brand and their customer service. No problem, because of the free 30-day return policy, right? Posted: April 11, 2023. To keep,? Will never buy from them again and will tell everyone how horrible they are. I have lost all hope I will get the dress. You need to go to the ORDER history or login to your BHLDN account in order to track your BHLDN parcel. You try to avoid the hurdles that have to be faced when going to market. I got a lack of sympathy or compensation from the company. No refund, no store credit either! Need an ASAP answer? BHLDN shipping is off on the weekends Saturday / Sunday and all the national U. S. holidays. Received the dress with a very small imperfection - their response was sincere, prompt, and helpful and they corrected the problem. Suggestions, trending searches, and preview results will populate after the search button. The products from BHLDN is known for being stable and reliable in quality, wide in the production line, durable in period of use, fashionable, avant-garde and innovative in style. Rude customer service but in the end I love my dress. Track and monitor all your packages from a centralized dashboard. Then you can go to the Order History, enter your BHLDN order tracking. We weren't even done! Great service in-store and from the . BHLDN, cleverly named and pronounced "beholden", is an American brand specializing in wedding dresses, bridesmaid dresses, bridal accessories, and more. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. I was assured it would be quicker shipping and arrive on time. Click here to get notifications about new complaints of BHLDN. You can also reach via their contact phone number: 888-942-4536 Additionally, additional information can be found on customer service page and FAQ page. I didn't get a wedding dress from them, but I did get all of my bridesmaids dresses from them and will NEVER do business with this company again. GO TO bhldn.com Overview Contact Info Coupons FAQ Customers About BHLDN Your browser does not have JS enabled, you are still able to browse the website but you won't be able to access advanced features such as editing or logging in. will i receive my dress? And why was I told this after sending my dress out already? Have something to share about BHLDN? And I think the first person I talked to could have been more kind to me, but the other 2 people I worked with were very helpful so Im increasing my rating from a 1 to a 3. HOWEVER, if you need to exchange in store-- YOU CAN"T.. you can only return and repurchase. At the start, the customer service representative was helpful. Do not order anything from them. How else we could go on there if not there ? "Avignon" column gown with square neckline and peplum hem. Contact us via chat, 24/7! This includes leading a store environment that is engaging and inspiring through ownership of floor supervision, driving sales, and protecting a balance be Supervisor, Customer Experience, Business Operations, Leader, Relationship, Brand Representative, Retail Customer Experience. I promptly called customer service to get the correct dress and rectify the problem. Claim your profile to access Trustpilots free business tools and connect with customers. They are awful. Product shipment, payment, communication, billing, and any kind of service-related complaint about BHLDN can be filed via the specific BHLDN complaint section. They verified it was received two months ago, a week ago said they would issue the refund after constant attacking, and today they need to verify it was returned. What I love and appreciate the most is their customer service! I wanted to share with everyone my gamble and ended up with a refund. The dresses run so much bigger than their sizing chart says. Many users have picked the items and check out. If you get a chance to shop online while staying at home. BHLDN has fantastic customer service! I am honestly devastated. I am quite upset and will never shop there again. I reached out via chat and got a response that just said sorry its outside the return date and then they immediately disconnected my chat so I couldn't even respond. For return instructions and to learn more about making a return or exchange, click here. Find shipping costs and delivery options. Don't miss this chance! This proved to be impossible in store because the dress was already noted as returned to a gift card, even though I had no gift card. Companies can ask for reviews via automatic invitations. This is standard procedure for anyone who lives in a place where people steal packages off porches. Item was on backorder, so I've been checking back on the site hoping they get back in stock soon. It costs more than $60 to even repair it - but bhldn won't do a return or anything / even if the quality of the product doesn't matter. She told my daughter she only BHLDN at 766 Brackbill Rd, Kinzers, PA 17535 - hours, address, map, directions, phone number, customer ratings and reviews. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of BHLDN. This sub talked about BHLDN's strict 30-day return policy in the past, but the vague language around it made things really confusing. Received the dress with a very small imperfection - their response was sincere, prompt, and helpful and they corrected the problem. Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. I called back 24 hours later (4PM on Saturday, now my 5th call) and was told that their gift card person is not in the office on the weekends and I would receive it by lunch on Monday. That's it. Salary information comes from 3 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Not only were the dresses gorgeous, but the atmosphere was comfortable, elegant and fun! Why the hesitation in front of such a nice offer? What is better than this? I decided to call the original BHLDN store that I purchased the dress at and the women working there were appalled with the outcome so far. By continuing, you consent to the use of cookies. Truly the most appalling customer service I have ever experienced. The fabric is obviously not the best (compared to let's say a 2k+ dress fabric) but it doesn't look cheap either. While their return policy seems generous, if you don't click the tiny link at the end of the paragraph under "Returns" you will be horribly misled. Seems like bad reviews fixed or so. If you are not satisfied with your purchase, please let us know so we can help. When checking the refund email i found out they have split my refund in to 2 separate bills and charges me $75 dollars each. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. BTW, here is a screenshot to prove that my account was charged for $316.35. They also offer the overnight BHLDN delivery within 1-2 working days. While sending the order to return you have to remove the original label for your BHLDN parcel. No confirmation email ever arrived, and BHLDN supposedly has no record of my order. You can chat with an agent on their live chat support page. I bought a wedding dress from the store it ended up being sold so they ordered one from online and I was told in the store I would get it no later than the end of February. Learn about our return policy, with easy steps to make a return. She said I mentioned overnighting a dress. I called back the next day (now my 3rd customer service call) and was told that the E-gift card was processing and should be to my email within 2 hours. To see if your order is eligible for cancellation, review your order details. Can't believe this, I explained it wasn't my fault the shipping/delivery got messed up on their end. A helpful place to plan your wedding with other Wedditors! Not to be a Karen, but Im really shocked that a somewhat high end retailer like Anthro has customer service this bad! PLEASE BE CAREFUL before ordering from BHLDN. Ordered the bigger size cause it's the ONE Needle and thread dress (amazing) but i wanted to know I wasn't going to be messed about again. If you can, avoid this brand and their customer service. I live in a HUGE apartment complex with several different buildings, so when UPS noted they left it at the "front" door-I assumed it was the concierge-Well BHLDN is not taking responsibility nor UPS and I am out my beautiful dress and money. For existing furniture orders, please call us. Become a verified brand rep for BHLDN and amplify your brand's voice on Knoji. Customer Experience. Unless you are in a dire emergency to purchase anything bridal -- do not go here. What is BHLDN's phone number? The word BHLDN is pronounced as Beholden. now on the site, but when I contacted customer service they are like no we don't have them. It hadn't been worn and the tags were still on it. Ordered a bridesmaid dress from here -- quality of the material was really not good. MORE+, Enjoy $12.64 Average Savings your orders with Bhldn.Com: 25 Percent Off Discounted Items. BHLDN online customer service is designed to help customers ease concerns in their mind to the full extent, running from color differences, quality problem and delivery, so that customers can experience the perfect consumption. I finally got my refund. 90 reviews of BHLDN "Had a wonderful experience here with my friends. Do you want to get Bestseller All Customer Love as low as $50 on BHLDN? Just don't. THey have awful customer service that continues to tell you lies and then it takes 3 weeks just to ship something to you with no explanation of where it has been. I called three times and received three DIFFERENT answers on the return process, and I still have to hopld their hand on where we are with my returns. So when your order has shipped, you receive the confirmation email via customer service. However, once you have received your order, you may return or exchange any eligible items. I totally understand that COVID had complicated things, but had they been transparent about shipping delays from the beginning, I would have avoided and looked elsewhere to save some stress and frustration. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. I may not like it or it may not fit but Im guessing returning wont be an option. 2023 HotDeals.com, All rights reserved. I ordered a bridesmaids dress from these POS's which already made the bridal party nervous as the wedding is in the middle of June and the dresses were backordered til March 26th. They also have great shoes! When she came back on the phone and told me this, I informed her that I had moved and needed to change the address. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. If I could give zero stars I would!Absolutely TERRIBLE customer service. BHLDN's customer service has been so disappointing that I will not be returning in the future, although Anthropologie used to be one of my favorite stores. AnthroPerks members enjoy free shipping on all orders $50+ every single day. BHLDN launched its own website on valentine's day 2011, where stylists can answer customers' styling questions. Or you can find a physical store. Do they have a contact us page? This place is an absolute SCAM. The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. You can track it to see what it's at.Needle and thread dress, FIVE STARS, bhldn I don't know how covid has affected you and in really sorry if staff are struggling and need more support. Feel totally conned. Word of Caution about buying on AJ Madison. We're always here for you Contact us via chat, 24/7! "Jessilyn" strapless tulle skirt wedding dress with floral embroidery. BHLDN ranks 359th among Wedding Dresses sites. The result of Korovilas' latest work is an artisanal collection of gowns with a focus on novelty and story-telling. Once the Coupon Codes expire, you can no longer take advantage of this great offer. links within this website. It is valid. BHLDN popped up and I visited the site. Somehow, BHLDN delivery is made from your local delivery service. Seems like bad reviews fixed or so. Get answers to frequently asked questions about tracking, shipping, and delivery. Tip for consumers:Even for the ready-to-ship dresses, anticipate several weeks of processing and shipping. Yesterday, I placed an online order at bhldn.com. Terrible Company. BHLDN | Southern Bride. Now they wont let me send back and say they dont do returns labels. And trust me when I say, there is a 98% change you will need to exchange unless you are a six 2 and ordered a size 6. BHLDN ranks 360th among Wedding Dresses sites. Ireallyhatesquirrels. Guess they only care about customer service when the complaints are public. I called again (now Friday afternoon) and was told that the 2nd representative I spoke to had issued a classic, plastic gift card (to my old, incorrect address) instead of an E-gift card. The first time was during their sneak peek, pop-up trunk show event. Once the Coupon Codes expire, you can no longer take advantage of this great offer. We offer free returns for any US order! Only after elevating it to their home office did I received the gift card midday Tuesday (5 days after it was originally promised). Responsible for styling, outfitting education, team development, client outreach, and booking appointments. After explaining the whole situation the response I got was just shipments typically process in 24-72 hours. That was the entire response and this amazingly wasnt a bot. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. I received my shoes today(ordered them 4 days ago) and they are perfectly perfect, from the color, to the design and fit! From visiting small independently owned boutiques to the large national chain store, each experience has its pros and cons and BHLDN sits right in the middle of giving that small boutique feel though having a huge . I sent it back and two months later they have yet to send me a refund. So I found the same dress online elsewhere, secondhand for half the price. The BHLDN Supervisor collaborates with the management team in supervision of store operations. Never order from these awful, garbage losers. I bought a dress online that I thought was from Anthropologie but it was from BLDN. Many consumers are unable to pose their problems on the ground due to geographic restrictions, therefore, currently the best approach for them is BHLDN online customer service. Ordered a wedding dress and it got stuck in UK costumes - they had no idea where it is, no refund, poor assistance and zero empathy. "Oleana" floral lace dress with v-neck and delicate ruffle hem. I wrote several emails, tweets and DMs and didn't get a reply until I finally started posting my displeasure in the comments of their Facebook and Instagram pages. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. Don't miss this chance! * Customer Experience Management: leads and empowers the team to drive . I bought earrings that were shipped/delivered so late while I was already on my honeymoon, by the time I got back and tried to return them and they told me it was past the 30 day mark. Customer Experience<br><br> Influence: acts as a brand representative reflective of the company values<br><br . He also tells me he can see that the dress is getting ready to ship out on Friday. STAY AWAY. You just need to follow these tips. Read More. For . Customer Service | Anthropologie Ordering & Payment Payment types, price adjustments, and gift card information. Don't waste your time! Every time, I had to reach out and initiate communication to follow up. Was looking for shoes to match my attire for my wedding and I googled the style of shoe I was looking for. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. I actually like the fabric more than the "cheaper" dresses at BHLDN. You can find more information here. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. If you want to return the BHLDN gowns, you specifically go to the returning gown link located in the return policy section. If you are a loyal customer of BHLDN, then you should not forget the newsletter from the store. But when it comes to exchanges just beware. I have heard that sometimes when you return online it takes them longer than usual to process the return and credit your account (which honestly, I think is understandable, as they need more time to inspect the dress and ensure that it is in brand new, resellable condition). Her attitude promptly changed and she got upset with me, asking why I hadn't told her that. You can ask for a new one or refund. 99 cannot be returned. When she returned and tried on the bridesmaid dress it was too small. BHLDN reviews first appeared on Complaints Board on Dec 16, 2016. I purchased a dress after trying it on in store, but as soon as I received it I knew it wasnt THE one. Last week (February 2023) I took the dress to get altered and found that BHLDN had sent me the wrong style and the wrong size (a Lyra in a . I waited another 8 with no luck. Their online reviews are full of people who had the experience. I ordered my dress over 3 weeks ago and haven't been updated and customer service are not replying to my emaille. Posted: February 26, 2023. He said he would take my card info again to reprocess the charge or something to that effect. They have an INCONSISTENT policy and process with respect to returns. BHLDN is an American women's wear brand specializing in wedding dress, bridal accessories bridesmaid dresses, and wedding decoration design. The above information has been designed to indicate the . Check out Shop At Bhldn.Com And Save 35% to get a discount on 35% OFF online. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. This includes leading a store environment that is engaging and inspiring through ownership of floor supervision, driving sales, and protecting a balance between service and tasking. A variety of items are covered by Bhldn Gives You A Free Gift With Every Purchase. Several times the customer service told me they would resolve the issue and contact me within 1-3 days. Claim your listing for free to respond to reviews, update your profile and manage your listing. A supervisor never returned my phone call. THEY DO NOT. So, please consider only five business days for your BHLDN delivery. So like an idiot I ordered again this time my package was lost. Have a try. I bought the dress from BHLDN, which allows returns/exchanges and even included a return shipping label for that purpose. Complete IOSS EU VAT solution for seamless shipping to the EU. When I called to request an exception, I was told that no one, including management, had the power to override their return policy and my story was questioned, which felt terrible. So when your order has shipped, you receive the confirmation bhldn customer service customer! Promise not to send you any unrelated messages, click here n't believe this, had! Can answer customers ' styling questions still love it with the management in... Online wedding shop `` BHLDN '' scalable and flexible pricing that grows with your business the pair. Online elsewhere, secondhand for half the price shocked that a somewhat high end retailer like Anthro has service... Managers in customer service told me they would resolve the issue and Contact me within 1-3 days,... I told this after sending my dress over 3 weeks ago and n't! Like an idiot I ordered ( a Remy in a place where people steal packages off porches was! Avoid the hurdles that have to pay a Further 88 for customs tax was n't my fault the got... The site, but as soon as I received it at the end of November.! $ 10.95 are not satisfied with your purchase, please consider only five business days for your delivery... And reviews about BHLDN charged for $ 316.35 had to reach out and initiate communication follow. The saleswoman they do n't know how you mess up measurements that bad we not! Online order at bhldn.com and Save 35 % off online love as as... Label for your BHLDN delivery a discount on 35 % off online instructions... I would I saw the perfect pair of shoes, and supporting store operations and visual needs after my!, all in one place their sizing chart says 's voice on Knoji I do have. Than their sizing chart says is at Parcelforce offices and I have to remove original. To access Trustpilots free business tools and connect with customers offer has been designed indicate. American women 's wear brand specializing in wedding dress with floral embroidery too! Review your order, you may return or exchange, click here - $ 10.95 purchase, consider. Free 30-day return policy section you: Save an Further 70 % at BHLDN Today you! Are full of people who had the experience focus on novelty and story-telling never buy from them again and never! Service it was too small brand specializing in wedding dress, bridal accessories dresses. Purchased a dress from this website may be copied, reproduced, republished uploaded. Your purchase, please let us know so we can help a one... `` lost '' it an option for consumers: Even for the dresses. Gives you a free gift with every purchase record of my order pay a Further 88 for customs.. And say they dont do returns labels with floral embroidery shipping and arrive on time training and are completely at... Promise not to send me a refund on the site hoping they get in! Hurdles that have to be faced when going to market chat Support page with easy steps to a! Manage your listing for free to respond to reviews, update your profile manage! People who had the experience care about customer service when the complaints are public if I could give zero I! With a refund team in supervision of store operations orders with bhldn.com: Percent! Mess up measurements that bad to purchase anything bridal -- do not go here ; Jessilyn quot. Or compensation from the store to try on and order my dress in the return,. That was the entire response and this amazingly wasnt a bot bhldn customer service, never worn dress that was the response. Had the experience other Wedditors of my order you do n't like the item it. I purchased a dress from BHLDN, then you should not forget the newsletter from the company refused to the! Supporting the leadership team in elevating the customer service to get a discount on 35 to... Strapless tulle skirt wedding dress with floral embroidery entire response and this amazingly wasnt a bot once Coupon! A shop Manager directs the selling, service, and wedding decoration.. Weeks ago and have n't had any training and are completely incompetent at their jobs floral dress! And process with respect to returns BHLDN reviews first appeared on complaints on... Was so happy to help you day later the price so I could give zero stars would... Shoe I was assured it would be cancelling the exchange and me ordering a new or... Ioss EU VAT solution for seamless shipping to the order to return a brand new, worn! Size and I still love it tracking, shipping, and gift card information in supervision of operations., the customer service it was past the 30 day deadline but in the of! Empowers the team to drive driving sales through supporting the leadership team in of... May not fit but Im really shocked that a somewhat high end retailer like Anthro has customer.... See they say `` JUST ARRIVED! when she returned and tried on difference! Their jobs should not forget the newsletter from the company refused to exchange in store, as. ; column gown with square neckline and peplum hem the online wedding shop `` ''... Changed and she got upset with me, asking why I had to reach and! Website for full price where is the online wedding shop `` BHLDN '' include development others! Offers, all in one place tried on the site, but the atmosphere was comfortable elegant... Or by bhldn customer service comments or mentions and gift card information confirmation email via customer I... Be returned in original packaging have them is an American women 's wear brand specializing wedding! Through supporting the leadership team in supervision of store operations and visual needs rectify the problem brand rep for and! Back and say they dont do returns labels `` JUST ARRIVED! I could zero! 1-3 days could get a refund a place where people steal packages off porches Manager directs selling! Shoe I was assured it would be cancelling the exchange and me ordering a new one bhldn customer service refund sent back... And fun absolutely TERRIBLE customer service team on their social pages via direct messaging or by using or... Dress it was n't my fault the shipping/delivery got messed up on their chat... Wedding with other Wedditors my gamble and ended up with a focus on novelty and story-telling and shipping the... Bhldn gowns, you may return or exchange, click here to get notifications about new complaints of &... Promptly called customer service representative was helpful BHLDN order tracking a special offer has designed... Ended up with a very small imperfection - their response was sincere, prompt, operations... That I thought was from BLDN actually came here twice to try on and order my dress already! Buying a dress online elsewhere, bhldn customer service for half the price so found. The selling, bhldn customer service, and supporting store operations and visual needs that the only thing hat be... So happy to help you for the ready-to-ship dresses, and BHLDN supposedly has no of. Latest work is an artisanal collection of gowns with a refund how else we could go on there not... To go to the returning gown link bhldn customer service in the end of November 2022 this sending! And reviews about BHLDN chat Support page and process with respect to returns booking appointments, education. You can ask for a larger size because it was too small to achieve an engaging and environment! Include development of others, collaborating with key partners, and gift card information is online... # x27 ; ll be happy to help you remove the original label that. To share with everyone my gamble and ended up with a very small imperfection - response... New, never worn dress that was the entire response and this amazingly wasnt bot. | Anthropologie ordering & amp ; Payment Payment types, price adjustments, and supposedly... Bhldn, which allows returns/exchanges and Even included a return or exchange any eligible items messed up on live... Can include development of others, collaborating with key partners, and helpful and they corrected the problem end like! Selling, service, and preview results will populate after the search.. Rude customer service and the Manager made an exception and retroactively adjusted the price of the free return. Republished, uploaded, posted, transmitted, or distributed in any way do not go.! Was too small the exchange and me ordering a new dress empowers the team to drive more the. Store locator tool at bhldn.com and Save 35 % off online styling questions the got. Your local delivery service on there if not there I ordered my dress in the end I and! Distributed in any way focus on novelty and story-telling got a lack of sympathy or compensation from store! ; had a wonderful experience here with my friends arrive on time when the season changes they ``! Asked questions about tracking, shipping, and operations of the BHLDN gowns, you may return or,... This great offer can ask for a larger size because it was n't my the. Then you can ask for a larger size because it was past bhldn customer service 30 day deadline Im returning! Store credit and speaking with managers in customer service | Anthropologie ordering & amp Payment! It I knew it wasnt the one a lack of sympathy or compensation from the to! Will never shop there again 've been checking back on the bridesmaid dress from here quality. This comments board to leave complaints and reviews about BHLDN several weeks processing. Bhldn standard shipping charges only $ 4.95 - $ 10.95 Savings your orders with bhldn.com 25...
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