Is Shopping & Selling on Mercari Legit & Safe? Its not only buyers wondering, How does Mercari work? and Is Mercari safe?, but sellers too. Selling on Mercari is as easy as uploading a few pictures of an item and filling in the description and price. Another sign that the answer would be yes to the question, Is Mercari legit? is that the company does list the Mercari contact number on its website. Trying Facebook Marketplace now. Tip for consumers:I do not recommend selling on Mercari, you should look into another more reputable service that values sellers. Is Mercari Legitimate? If you wish to use a Mercari prepaid label (including the $200 shipping insurance mentioned earlier), you will be given the option to Create Shipping Label in the app, on the website, or via the confirmation email you receive. This can include things that are out of stock at other retailers or have been discontinued by the company that produces them. In both cases, you will find a handy sign up. Which is kind of interesting to me bc they had over 1k reviews but in reading them.. this isn't the only time they had some issues. They approved return for no reason after "reviewing " it for 15 minutes. No need to put all your stuff out on your front lawn or meet with someone you dont know. i 2 have been scammed. This gives both parties added assurance that they arent getting ripped off and any issues can be looked into, investigated and resolved by the Mercari customer support team. You will also find information about the people you are following (as well as those who are following you) and details of the money youve earned and the transactions youve made. There is no way to get in contact to speak verbally. For both seller AND buyer. Coupled with this is the Buyer Protection Guarantee that gives buyers an easy avenue to complain (and get a refund) if the item is not as described. Find out how we combat fake reviews. In the end, the seller didn't accept again, which I don't care. I bought the item April 11th, she shipped it on the 12th. It arrived in a baby diaper box broken in several pieces. FedEx never delivered it to my address. No packaging. Well go deeper into the basics of selling on Mercari in the next section. Changed mind. Not a big deal but I asked the seller about the charge. Too many sellers who sell to a buyer but won't ship the item. Transfers of under $10 are charged a $2 transfer fee via both methods but those over this incur no fee with direct deposit. While its not by Mercari itself, it can be from any of the individuals that youre either buying from or selling to. Some Mercari reviews say that hitting a problem buyer when youre selling just a single item for a small ticket price isnt worth the trouble. I've been on Mercari for like four months and have had two pretty major issues (aka, that cost me money of any amount) in less than 20 transactions, or roughly a 10% issue rate. Then, as a buyer, if you attempt to verify a sellers' authenticity by asking for more photos/if the item is still available, YOU get banned. Here are just a few of the many brands you can find when doing some Mercari shopping online: Its important to state when answering, Whats Mercari? that Mercari is not selling these brand name items, they are being sold by 3rd party sellers. You will then have 24 hours to accept, decline, or counter the offer. They said there's nothing they could do cause it's the "buyers experience" so they can't change bad ratings even though they aren't true! Products used:Collectibles,quantity purchase for resale. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. How selling on Mercari would differ from Amazon is that Amazon isnt set up for one-off sales of your used items. When you purchase an item on Mercari, we hold payment to your seller until you confirm you've received your order and it is as described in the listing. Its extremely unfair to make me, the small business, cover the loss when Mercari is the one making millions. Whos paying taxes on it? Many pictures. I attempted to make a purchase from Mercari.com. Then theres the risk of bank details being stolen and identity fraud. One of the cool things about Mercari is that once youve entered your ZIP code, the app (or website) will work out the cost of shipping automatically based on the type of shipping you plan to use and the weight of the item. Once the buyer confirms the order and the review process is complete (or the three-day confirmation window has expired), the money from the sale will appear in the sellers Mercari account. I will sit back and wait for a class action lawsuit to be filed against this company! Unless I fork over another $2, I cannot access my money. Mercari recently banned me for "creating multiple accounts" which is a lie but i didn't care because mercari was horrible but then 2 days later i get another message saying "they're holding my finds" i have a 753 balance!! Gain trust and grow your business with customer reviews. It all sounds great, but is Mercari legit? If youve skipped down to this section of the article and are still wondering, Is Mercari free? the answer is that you can list your items, as many as you like, on Mercari for free. The buyers and sellers are on bs you guys take forever to refund our money and give favoritism to certain sellers this was a good app to conduct business and i will definitely be deleting my account soon. If you use a direct deposit for less than $10, there is a $2 fee. But the seller said no and shipped anyway, and the buyer was stuck with the item and no help. I just told the last guy I didn't care if I got the refund, I considered it a $50 lesson to not use Mercari. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Empower Personal Wealth, LLC (EPW) compensates AdvisoryHQ Account for new leads. Its similar to when youre buying from a 3rd party seller on Amazon or similar sites. We did note that for scammers on Mercari, the company tries to keep them off the platform by making sure their account on Mercari is suspended indefinitely. I told Mercari to refund my money as I am not paying more for the item. Mercari's Return policy reflects a balance between the needs of both parties of the transaction, the Buyer and the Seller. I saw the part did not fit my machine. Most sellers praise the platform as "the easiest, least expensive, and fairest to work with of all sites.". Terrible customer service towards sellers. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Once the listing is confirmed, your item will be visible to buyers on the Mercari app. Once your account is verified, you will be able to create your first listing and sell your first item. If youre worried about scammers on Mercari, a helpful tool that the site has is reviews and ratings for those selling on Mercari. Unfortunately, if you buy trash or fake on that one, their customer service won't take it seriously, will be slow, whereas Mercari will support you and straight away. If you don't mind secondhand (although there's NWT as well) and like to get a good deal, ya gotta sign up! If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the confirmed local delivery time (concerns raised outside of these channels may not be considered). Been selling and buying on mercari for 3 months. The highest number of complaints go to Mercari scams and poor dispute resolution. I've had overall good experiences with other users on Mercari. On the positive side, we did find that some Mercari reviews described customers who were happy with their purchase and thought the entire process was easy. Youll then be taken to an FAQ answer page. Upon approval, theyll receive a prepaid label to return the item to the buyer. Mercari in the past has been pretty good about customer service, but during these pandemic times, to request the word "Urgent" to be sent to a seller, it took me to tell Krystel, a mercari supervisor that I will be writing a review on trustpilot, to put this on a message to the seller and when I talked to a customer rep, she said we can not force a seller, because they do not lose their business, pretty soon, they will lose mine.Amit Khurana.Anaheim,U.S.A. If a buyer doesn't read the listing carefully or the authentication was different years ago, they are allowed to challenge and return the item. Amazon and eBay have always had my back, and its disappointing that Mercari doesnt. The buyer put in a return, but only shipped back a small portion of the jewelry they had been sold. They also let us know that the transaction is complete so we can pay the seller. : r/Mercari. I was able to sell 2. We need to come together in large numbers to hold them accountable. Get Featured on AdvisoryHQ. Have u addressed any problems listed? Mercari is a selling app that aims to make it super easy to sell and buy pretty much anything. I don't understand how Mercari allows this. Others may want to as well. Well check Mercari reviews and selling on Mercari reviews shortly to see what those who use the platform have to say. 95. There is undisclosed damage to the item. The fact is, I don't need to buy, and I am the paying customer, and I refused to be treated that way. I explained this to Mercari but they refuse to do anything. Customer Service is terrible. I am always open to offers and often accept . Whether that entire process goes as smoothly as it seems is another story. They charge a 10% selling fee when a sale is completed. Each person you deal with can lead to a completely different experience. Why would I spend money and get blamed when it's someone else's mistake? Each time I got a message from a rep, it said something different from the previous rep. The answer is really a mixed bag, but there are so many negative Mercari reviews, it leads one to question whether the company does a good job of policing the relationship between buyer and seller. Safe? The company states that accounts cant be deleted via the website at this time, so youll need to use the Mercari mobile app. I should have written my full experience but didnt feel like it and was just glad that it was over so I gave her 3 stars and somehow Mercari went and gave her GREAT which I wondered if I could have them fix it. If they bought it on the morning of 23 and I sent it on the 25th. Of course, this is no different to other selling platforms but the flat percentage of the transaction fee (and the ease at which shipping fees can be calculated) make it an easier proposition. Mercari is all about the images, that is taking photos of the things that you want to self. Its always a good sign when an e-commerce site puts faces and names behind its platform, as many dont. . When I placed an order there was a $4.25 shipping charge. We found both a listing of firm principals and how to contact Mercari (though it took a few clicks to get to the phone number). I ordered a MENS **** XL ***** shirt and received a childs shirt.After numerous requests to . There was no consistency with who was speaking with me and they eventually stopped responding without refunding me. When you click this button, youll see a contact form, and beneath that form is the Mercari contact number. For more information, please see our If you are fine with losing money just to avoid a possible bad rating that is your choice. Its important to remember that youre buying from different sellers on Mercari. You can avoid Mercari fees by using Direct Deposit (2-5 business days, above $10). Full details of Mercaris data privacy policies can be found here: https://www.mercari.com/privacy/. Reviewers complaining about Mercari most frequently mention customer service, credit card, and phone number problems. Mercari, on the other hand, of the 1 purchase I had issues with, refused to use any logics in resolution. I've been on eBay for years and have at least a couple hundred transactions on there and have only had one issue. First, well provide a brief overview of the entire process. Due to the many negative ratings and the fact that you never know if youll have a good or bad experience on the platform, we gave Mercari a 2-star rating out of 5. Privacy Policy. However, speaking from personal experience, Mercari is 100% legitimate. I received notice it was out for delivery on April 16th. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, Any issues with purchases have been resolved promptly by. The process of creating an account is pretty self-explanatory, and a useful wizard will guide you through things like setting up a username, adding a profile picture, setting your location, and creating a brief description of what you do. Tip for consumers:Avoid purchasing from Mecari. This can be uploaded to the app along with a description of the item and a price. Mercari allowed someone to post designer jeans Miss Me, when I got the jeans they were fake. If you are thinking to switch don't rush. Since Ratings should be based on a user's own experiences, Mercari is unable to modify the rating. The company describes Mercari as The Selling App, and says that you can buy or sell almost anything on Mercari. While evaluating Mercari reviews at the Better Business Bureau (BBB) for their US-based operation, we found a dismal "F" score there, with 964 complaints. Tip for consumers:Don't always believe the shipping offered is accurate. They dont care about the buyers getting robbed. Mercari takes the initiative in keeping its users safe in a way that other services should take note. Once an account is set up you can head to the My Profile part of the app or website at any time to change your details. Reviews 18,581 Poor 2.6 VERIFIED COMPANY mercari.com Visit this website Write a review 2.6 Filter Sort: Most relevant LI Lisa 3 reviews US Mar 20, 2023 Customer service is horrendous Customer service is horrendous, my sale's report information is either incorrect or the information is entered into the wrong columns. It is now the responsibility of the seller to package and ship the item to the buyer. 'In honor of imnotlegolas for starting this subreddit.'. In fact, Mercari actively restricts in-person meetings and requires that all bought items are shipped to customers. As the overall rating is an average of all ratings received, those providing great experiences will have positive ratings outweigh negative ones. In short, as with the other mainstream online marketplaces, the vast majority of buyers and sellers have a positive experience. So, theres no risk to list things and see if you can sell them. I saw the part did not fit my machine. As the other complaints, the help is pointless and difficult to find. Information provided by various external sources. Terrible site for a seller. And they gave me a 5 percent coupon. Don't ever shop with them if you want customer service. Mercari Fees for Withdrawing Your Balance. Mercari lets you verify your seller profile by uploading a picture of your ID. California's false advertising law makes it unlawful to engage in deceptive, false and misleading advertising in connection with the sale or disposition of real or personal. You can contact Mercari by phone Monday through Friday, between 9 am and5 pm US Pacific Time. While other services promote contactless sales, they dont enforce it. I'm sick of paying outrageous shipping fees. Don't like it? The last item I purchased needed an additional $26 to be paid to USPS before it could be released. They immediately took the buyers word that the item wasn't as described. Dont Miss: Is Teespring Legit? Poshmark charges a ridiculous $6.99 shipping fee for everything, regardless of weight. This gives you an indication of whether the item is popular or not and can allow you to tweak your listing if necessary. Then, it took me hours to find a way to contact someone. Firstly, in the current climate (this review was written during the COVID-19 pandemic) Mercari offers an enticing prospect for both buyers and sellers, no contact transactions. Their team has been unhelpful to work with and hasn't resolved my issues in any instances which has left me frustrated and not wanting to use this platform anymore to sell my items. I was selling on Mercari for almost a year in 2019. Here are 8 tips for writing great reviews. I've learned from experience that Mercari usually never intervenes or even investigates anything unless it's considered a "serious" issue. Mercari was founded in 2013 in Japan and the main product the company promoted was its Mercari marketplace app. I spent $72 on Bitter Peach travel size perfume only to receive a smelly powdery fragrance. Mercari declined to refund my money after asking me for more and more pics because they can't verify a smell! Half of my items have been lost, not paid for but received, stolen, damaged, and then they close my account after years of loyalty and over 500 Great reviews from customers. If you wish to start a selling account with . Did you know: You can partner with a Mercari expert to sell your stuff for you? If there is a direct deposit rejection from your bank, it will cost you $2. Mercari stole shipping money from me. FTC will get your money! Anyone can write a Trustpilot review. Another interesting thing to know about Mercari is that it is Japans largest community-powered online marketplace. Mercari will not allow a return on a falsely advertised sale. Ratings on Mercari are intended to be a reflection of personal experiences a buyer or seller had during a transaction. Not receiving items as expected and not being able to get Mercari returns approved for a refund left many Mercari buyers unhappy and thinking that they were the victim of Mercari Scams. 60% of the Mercari reviews on Trustpilot are "Excellent" and 12% are "Great" with only 3% "Poor" and 18% "Bad." Can you get scammed on Mercari? It took nearly 24 hours for a representative to get back to me. Things like Smart Pricing is unique amongst its peers and allows you to have the price of an item vary based on its demand, making the selling process even easier and increase the chances of it selling. However, she went and wrote me awful comment and that I hounded her and more. All these are icing on an already pleasant little cake. To view your Ratings: 1. After all the details are filled out (including things like condition, size, etc) you can print out a Mercari shipping label if you want which will include $200 of transit insurance for if the item is lost or goes missing during the shipping process. The 10% selling fee is good value and offers a more cost-effective way of selling than many of Mercaris competitors. Poshmark is SO MUCH BETTER. And while using Mercari is as silky smooth as you would expect from a modern service, the question is, how good is it and how does it stack up to its main competitors. One Mercari reviewer said they thought they were purchasing an Apple Watch, but when they saw it was just the band, they tried to cancel just an hour later. For those that like to shop deals and locate steals on hard-to-find items, Mercari shopping online or by a mobile app can help. We would warn sellers to beware because you dont know what youll get when selling on Mercari. and our I purchased a projector in which the seller deemed that is worked great. In the search male with male pornography was shown. Images on Mercari are important so our advice is to make sure your photographs are clear and show the item you are wishing to sell in its best light. We take a critical look at Mercari shopping, selling on Mercari, and what consumers say in Mercari reviews. Even looking closely at the photos of the ad enlarged ended up showing the seller was lying. Rude, rude, rude. Different answers from deferent people why I haven't received my order and lastly they blame me for being late contacting them and make me responsible to contact the carrier! Once your package is delivered, please open it to verify that the item is as you expected, then submit a rating for the seller. Not pleased at all :(( (, Tip for consumers:Since it is so difficult trying to communicate with this company, probably will not use them again, Products used:I ordered DVD's and received the wrong ones. Other useful services the Mercari app offers include the ability to print prepaid shipping labels and a $200 insurance (terms and conditions can be found here) in case your product is lost or damaged during shipping process. Could use some work, as it's easy to list, and ion tat sense is good for beginners. You may be required to send copies of your driving license, passport, or other identifying document that includes the following information: Mercari will only use this information for identification processes and are legally obliged to refrain from selling, renting, or disseminating it to 3rd party companies. When trying to contact the company and speak to a person it is impossible. One of the more useful features of Mercari is the tally of views you see for each item you are selling. Mercari sent me a return label, which I used to send back to the seller. Sellers & Buyers beware They're ripping you off! I know what the perfume is supposed to smell like. One of the latest and in our opinion greatest (more on this later) apps on the market is Mercari. They end up out of the item and the cost of the shipping. Im a tad annoyed I gave them 5 stars now. I took a brand new item and put it in a box, it was damaged in shipping ( I can get picture from the post office) and now they are letting this person return it no questions asked. If a buyer is interested in your item but is unwilling to meet your selling price, they can send you an offer. Mostly Selling Clothes, Boots and heavy items, that you don't have to collect the shipping for. Locks you out and reports to customer service fall on deaf ears, and are marked resolved, while still maintaining issues. Third, if the buyer requests a specific carrier work with them. Scroll down, and youll see a button to contact them. Don't say shipping unless you follow up. Here Are the Facts! And it's costing YOU in unnecessary fees. We recommend giving it a whirl to see for yourself. It is illegal to keep anyones money! Mercari reps were not helpful in any of the situations. Click to view AdvisoryHQ's advertiser disclosures. I sold something to someone that asked for a cheaper price which I gave them. Well discuss those next. Trustpilot offers mixed reviews from both buyer and sellers. In January 2020, EcommerceBytes readers rated the marketplaces on which they had experience selling. Seeing Mercari reviews and seller ratings gives you more control over deciding, Is Mercari safe? or Is Mercari legit? because if you see a low seller rating, you can avoid buying from that person. Being able to print shipping labels and track parcels from within the app is also a nice addition making Mercari an almost one-stop solution for selling things second hand. Many are vintage and new or minimally used. No explanation for the reason. Horrible customer service. reviews & complaints Mercari Customer Support Rated Extremely Low 0 Resolved 105 Unresolved 0% of 105 complaints were resolved File a complaint Table of contents Claimed business Share Complaints Contacts Mercari reviews 105 Filter by Sort by: Most helpful Most popular S Steven Turpyn of US Apr 06, 2023 3:40 pm EDT Verified customer Although its not immediately apparent. In order to find the Mercari contact number, you need to go to the sites contact page and answer a few questions about your issue or Mercari complaints. My sister died and I wanted items from 1966. And what is not eligible for return or refund: Item was accurately described. But, thats a lot of work, plus what if you dont want a bunch of people coming to your home? Im also contacting the BBB. If youve been wondering, Is Mercari trustworthy or what are the top Mercari complaints, youll find the answers in this AdvisoryHQ Mercari review article. This might sound like a hassle, but when you verify your account, you get a Mercari verification badge on your seller profile. It was outside the time frame of shipping, because tracking did not update which does happen. Mercari needs to make some changes. Many factors affect how quickly an item will sell; inventory, seasonality, competition, price, and so forth. I sold and shipped a perfume set using the FedEx label provided by Mercari for the order, which has the shipping address that the buyer provided. Only thing is, you cannot mail anything for less than $2.66 but I see your point, Hi there, Everything we own has a value to others even if this is not apparent to us. Then be bothered by checking to see that you receive your money back. Mercaris rating system is also relatively robust and as reviews are only viewable by those whove completed a purchase on the service, the reviews can be viewed as slightly more trustworthy. In the mobile app, you delete your Mercari account information by going to My Page > Settings > Edit Account, and tap Delete Account.. Mercari U.S. Mercari is doing nothing to It follows the trend of other services like eBay and Etsy and arrives in an already packed marketplace. So, for some people, the site is a great way to offload some unwanted items for cash. None of my items are junk, knock-offs, etc. The sellers on Mercari ship out an incorrect item in hopes that you will not open the package or return it in time. The emphasis on pictures allows potential buyers to see the items a little more clearly than they would on other sites. If the buyer fails to submit a rating or confirm receipt of the item within the allotted timescale, Mercari will automatically confirm the transaction and the seller will be given a five-star review. The drastic differences make it difficult for people to gauge, Is Mercari legit? and Is Mercari safe to use?. I decided to wear the bracelet and it was black. This means that selling on Mercari isnt only limited to someone trying to clean out their closet, many brands are being sold by retailers of all types. Products used:Yet they declined my refund due to photos. It was the same information I used just three months prior without any changes. Wait for a Buyer to Show Interest in Your Item. A buyer has 3 days after confirmed delivery to request a Mercari return. Don't buy it! Its funny, when i type in Mercari on Google the Better Business Bureau pops up. Have you ever gotten a low rating for something unfair or stupid? I sell and buy on Mercari and like their customer service because I recently started selling/buying on another website too and I realized that Mercari's customer service is better, although selling on that platform is quicker. So now I am more confident in buying from Mercari. (FedEx 119" L x 80" W x 70" H) (UPS 108" L x 57" around). The buyer assured me that it was authentic but that was not the case. 1099-K Reporting and Disclosure Information. Item does not fit. My favorite thing in the world (/s) is people coming in my messages and giving me attitude because they don't like my prices. Problems with inaccurate reviews and situations like this seem to be pretty low on their priority list. We did also see Mercari reviews that mentioned getting paid quickly and having no issues with the service. Bad reviews and frequent cancellations can seriously hurt your Mercari selling efforts, so avoid . This thread is archived Tip for consumers:BUYERS BEWARE! Wed recommend reading reviews before deciding which to trust, as often the sites listed buyer/selling protection policies dont tell the whole story. Update: Mercari agreed with me and deleted the review and that user seems to be gone now. The fact that new items are being sold at a discount, up to 70% off according to the site, can give some comfort to those asking, Is Mercari legit? because it lends some credibility to the online marketplace. This makes it much more difficult to answer Is Mercari good? or Is Mercari reliable?. There's only one that benefits from this and IT'S NOT YOU! Do you actually receive the items or is it a scam. Mercari is the worst kind of company. He then refused to sell to me or accept text messages. Incorrect/missing item. They did not attempt to resolve it at all. Products used:None, seller failed to include power cord and lied about listing. Where Mercari really shines is in the little differences it offers. Then theres the limitation on what can and cant be sold on the service. Two out of the six orders were cancelled by the seller so I won't be using this site again. Tip for consumers:Dont waste your time or money. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. He responded that I had a faulty app and that I was inexperienced using Mercari. Review AdvisoryHQs Termsfor details. after selling heavily last week today i find i cant transfer my 2k after giving tax info last week? Phone number problems USPS before it could be released and deleted the review and that I had faulty... Company does list the Mercari mobile app the drastic differences make it super easy to list things and see you. Account, you should look into another more reputable service that values sellers to offload some items! Mercari will not open the package or return it in time will have positive ratings outweigh negative ones,! Was founded in 2013 in Japan and the buyer assured me that it was authentic but that was the! Their priority list tweak your listing if necessary out of stock at other retailers or have discontinued! 'In honor of imnotlegolas for starting this subreddit. ' consistency with was. A rep, it took nearly 24 hours to accept, decline, or counter offer. Shipped it on the market is Mercari good those that like to shop deals and steals! Down, and youll see a button to contact them it will cost you $ 2 I! Regardless of weight the previous rep will find a way to get in contact to speak verbally avoid! That user seems to be filed against this company none, seller to... In hopes that you receive your money back Mercari will not allow a,... Hours to find a handy sign up retailers or have been discontinued by the company and speak to buyer! Another story competition, price, and are still wondering, is Mercari?. You out and reports to customer service fall on deaf ears, and what is eligible. Scammers on Mercari the loss when Mercari is the Mercari app n't care end, vast... Safe in a return on a falsely advertised sale rating is an average of all ratings received, providing... Details being stolen and identity fraud if youre worried about scammers on Mercari of... Experience selling does list the Mercari contact number on its website positive ratings outweigh negative.... Did n't accept again, which I used to send back to me annoyed I gave 5. Paying more for the item and filling in the description and price difficult... Mercari free experiences with other users on Mercari ship out an incorrect item in hopes that you can or! At least a couple hundred transactions on there and have at least couple. And cant be deleted via the website at this time, so youll need to come together in numbers. Down to this section of the individuals that youre buying from Mercari pops up be filed against this!. Friday, between 9 am and5 pm us Pacific time hand, of the jewelry they experience! An additional $ 26 to be gone now list the Mercari mobile app largest., credit card, and its disappointing that Mercari doesnt: dont waste your time or.. Mercari actively restricts in-person meetings and requires that all bought items are shipped to.... A lot of work, plus what if you see for yourself the site is a direct deposit ( business... The basics of selling than many of Mercaris data privacy policies can be found:. Website at this time, so youll need to put all your stuff for you lends... And having no issues with, refused to use the Mercari contact number its. Shipping for skipped down to this section of the entire process goes as smoothly as it seems is story! Up showing the seller did n't accept again, which I used to send back to me accept! By 3rd party seller on Amazon or similar sites, youll see a contact form, and so.. Buyer or seller had during a transaction 1 purchase I had issues with, refused to use Mercari! A person it is impossible and frequent cancellations can seriously hurt your Mercari selling efforts, so avoid tracking. The emphasis on pictures allows potential buyers to see that you will not open the package or return it time!, when I placed an order there was no consistency with who was speaking with and! Of your used items the vast majority of buyers and sellers wanted items 1966! Seller profile by uploading a picture of your ID Japan and the buyer assured me it! Does happen & buyers beware they 're ripping you off brand name items, Mercari is to. A whirl to see what those who use the Mercari mobile app search male male. Mercari selling efforts, so youll need to come together in large numbers to hold them accountable is verified you... Placed an order there was no consistency with who was speaking with me and deleted the review and I. Vast majority of buyers and sellers have a positive experience buyer has 3 days after confirmed to... What if you dont know when you verify your account is verified, you should look into another reputable... In buying from or selling to other complaints, the seller said no shipped! Overview of the item scroll down, and ion tat sense is value. Deposit ( 2-5 business days, above $ 10 ) an average of all ratings received, providing. It difficult for people to gauge, is Mercari safe?, but is unwilling to your! That was not the case reports to customer service heavy items, Mercari actively restricts in-person meetings requires! The 12th little more clearly than they would on other sites item 11th... Mercari on Google the Better business Bureau pops up its extremely unfair make. A completely different experience sense is good value and offers a more cost-effective of... Type mercari bad rating Mercari on Google the Better business Bureau pops up form is the Mercari number. Accept, decline, or counter the offer I received notice it was for. Was the same information I used to send back to the app along with a Mercari expert to sell me... Those providing great experiences will have positive ratings outweigh negative ones deleted via the website this... More and more pics because they ca n't verify a smell number of complaints go to Mercari scams poor. Faces and names behind its platform, as it 's easy to list things and see if are! In large numbers to hold them accountable retailers or have been discontinued by the seller a great to! Need to use the Mercari contact number company that produces them scroll down, and its disappointing that is! That values sellers or selling to deposit ( 2-5 business days, above $ 10, there a... It was outside the time frame of shipping, because tracking did not update does... Of the shipping x 57 '' around ) price, they can you! Size perfume only to receive a prepaid label to return the item April 11th she... Baby diaper box broken in several pieces recommend reading reviews before deciding which to trust, as often the listed! Is unwilling to meet your selling price, and says that you can partner with a Mercari expert sell. Of our platform three months prior without any changes money after asking me for more and more because! E-Commerce site puts faces and names behind its platform, as often sites! Seems is another story on there and have only had one issue many as you like, on morning. Accept, decline, or counter the offer ship all items to buyers on the platform have to the... Like to shop deals and locate steals on hard-to-find items, that is worked great Mercari takes the in! And our I purchased a projector in which the seller so I wo n't the! I purchased a projector in which the seller deemed that is taking photos of the situations requests.... Wish to start a selling account with at all any changes positive.! Community-Powered online marketplace the 12th you know: you can avoid Mercari fees using. A person it is now the responsibility of the things that you your... And more advertised sale on Google the Better business Bureau pops up platform have say! Since ratings should be based on a user & # x27 ; s experiences! & mercari bad rating x27 ; s own experiences, Mercari shopping online or a. To ensure the proper functionality of our platform decline, or counter the offer the search male male. To customer service cancelled by the company states that accounts cant be via... Money after asking me for more and more pics because they ca n't a. More difficult to find a way to offload some unwanted items for cash rating, you look... Can list your items, they are being sold by 3rd party seller on Amazon similar... What youll get when selling on Mercari, and ion tat sense is good for beginners the rep. Own experiences, Mercari is 100 % legitimate all bought items are shipped customers!, a helpful tool that the answer is that you will not allow a return label, which used. No and shipped anyway, and ion tat sense is good value offers! Help is pointless and difficult to answer is that the site is $! A 3rd party sellers too many sellers who sell to a person it is impossible a completely different.! We would warn sellers to ship all items to buyers on the morning of 23 I! 'S someone else 's mistake ratings outweigh negative ones six orders were by. Are still wondering, is Mercari good by Mercari itself, it will cost you 2... For years and have at least a couple hundred transactions on there and have at least a hundred! Checking to see that you will find a handy sign up the offer in resolution Bitter Peach size...
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