Here`s a sample template for a Thank You letter for your manager who extended your employment contract: (date) Dear Sir (Manager`s first or last name), Good day to you. From, Unfortunately, our company [Companys Name] cannot provide you with the services you need. Get the general thank you letter to act as your guide now! Thank you again for sticking with us, and have a great day! Just type out your message and theyll take care of the other stuff like printing and posting. Email #5: Follow-up email template to use if you haven't heard anything after several weeks. Some occasions, such as job interviews, may be time-sensitive, in which case an email is better. I would also like to let you know that we value your business. This letter formalizes the end of the working relationship between the two parties. Its a little verbal reward that builds appreciation between two people. The Zacks Consensus Estimate for Meta's to-be-reported quarter's earnings and revenues is pegged at $1.97 per share and . I love the way your team has expressed its keen interest and dedication to the upcoming projects and have expressed their love to work with our company. A follow-up thank you email after a sales meeting is exactly what it sounds like: a message thanking your prospect for their time. I hope we get to work together again soon. Even better that we got to see your company take home the (insert their company's milestone/award win, etc.). If you met someone named John, your thank you email needs to start with the words Hello John. If you met John, make sure you are going to send the email to his exact address. In cases like this, you may want to send a formal thank you letter instead. When thanking your customers, you want to sound both professional and genuine. Why You Need A Thank You Email As mentioned earlier, a thank you email bridges the gap between you and your attendees. Re. As a humanitarian and educator, she actively supports women in tech and promotes diversity. How to write the perfect thank you message, How to take a customer thank you from good to great, As little as a 5% increase in customer retention can increase profits by a whopping. ",eOW^.-!4=>}h {|fKHznMX. Try to include something specific about the project that the client was a part of. Offer a transition plan or a referral. In the meantime, if we can do anything to return the favor, please don't hesitate to reach out. I really appreciate your continued patience and clear vision you catered during the whole process. Thank You Note to Client for Selecting Our Services. Locate your document in your folders or upload a new one. Whether youre fixing an issue or replying to a, Sometimes, you feel like you should be thanking your children. Your email and your name should be associated with your brand or your company and its logo. Please respond to us on [EMAIL] or call at [PHONE]. I am writing to pay high regards and thanks for signing the contract that has been part of an agreement between [COMPANY-A] and [COMPANY-B]. A thank you letter to client after project completion is a formal letter written with an aim to show gratitude towards the client. This guide covered all the aspects of letter writing including the format, subject, salutation, closing, length and more. Sending an old-school, handwritten note is up there with the most sincere ways you can thank a customer. 1. My sincere gratitude. Even if your meeting didnt bring the value right away, you still may build a partnership in the future. DILkLd ,`yd{n5%6m#&Bk Z8z~ All thank you letters should contain some essential points. Thank you for this opportunity to work with [Company name]. Sample Thank You Letter To Client After Project Completion. Sincerely, (Your Signature) Zephania Sanders When a contract is signed between a client and a vendor, there should be an acknowledgment from the vendor side for the upcoming opportunity. Id love to share it with my team. We are grateful to reach your satisfaction level and promise to continue the same standard in the new coming project. 6216 Denman Avenue The answer is by writing a thoughtful, personal thank you email. May X at noon Use the things you have in common to recall more attention to your letter. ZgREL[QFu{sz#$X55j`_GpF3EBf7O)e9. One great opportunity you will have in connecting with your clients is the point at which they register to use your product or software. Sentences for Step 1. This was a huge project for our companydnhad immense value for us. We are glad that you gave the opportunity to work for your company and we really value your interest. Can we please arrange an additional meeting next week? Example: I am sending this letter as a thank you for organizing the customer files last night. FREE DOWNLOAD: Grab the 19 Transaction Coordinator Email Templates to Go. Sincerely, Don't just say "thank you for your business." Subject: Thank You for the [Name of Contract]. Email Address of the Senderif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'mailtoself_com-box-4','ezslot_3',106,'0','0'])};__ez_fad_position('div-gpt-ad-mailtoself_com-box-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'mailtoself_com-box-4','ezslot_4',106,'0','1'])};__ez_fad_position('div-gpt-ad-mailtoself_com-box-4-0_1');.box-4-multi-106{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}, Subject: Thank You for Being a Part of the _____ Project. In case of any queries, our team is at your disposal. P.O. We value your trust and we serve every client of ours with special treatment. Divide the plain text into paragraphs for the best result. Managing Director Children's Short Story Writer Peregrine publishers is currently seeking talented and creative writers to join our team for the development of a series of engaging children's short story books. In the world of business relations, it is essential to keep in mind the importance of human relations. This section should be a part of the thank you and congratulatory note sent to the client after he signs up for business. Communicate clearly to end a client relationship. Emails have changed a lot in the last decade. Please consider this letter as my personal thank you note for choosing our company for your next business deal. Although there must have been verbal appreciation in the business field, the written note means a lot. Has the customer been with you for a significant amount of time? Ap #784-1887 Lobortis Ave Im writing you about the end date of your contract with [Name of company]. Make sure you use the correct salutation to address them. I will benefit from the experience in the future. One rule of thumb is to include words like thank you, valued or appreciated (if you dont like these specific ones, thats fine, just use a thesaurus) in the intro of the thank you. Begin your letter by expressing your thanks and gratitude to the person. Microsoft Word (.docx) Or select the format you want and we convert it for you for free: This Document Has Been Certified by a Professional. Repeat your thanks. 1`e02~E#-2^|k#^ Zu-u pdykJ,k[A|~? ;Zp8h$1RSe\oh&[1sY%:t-Gh t'="Xm;N|ac=k|!25h$,sJkd14d#q/ !Ne#? The thing about thank you letters is, the timing matters. Additionally, you highlight the benefits of your cooperation once more. This all leads to increased loyalty and reduced customer churn. Customer appreciation has a real effect on your bottom line. It is a formal business letter which helps in strengthening relationships with clients. As the ____ Project (Name of the Project) has been completed on _____ (Date of Completion), we would like to thank you for being associated with us. That could look something like: "I just wanted to say thank you for the last year of working together. To help such businesses, we have prepared a letter writing guide along with some highly efficient sample templates for the same. By signing up, I agree to Coppers privacy policy & terms of service. Although this task may seem obvious and easy, some entrepreneurs skip it and lose their opportunities. 4.7. You must make sure that your letter gives a positive vibe to the recipient. It acknowledges the termination of the contract and demonstrates appreciation for the smooth business operation. See how Copper customers are driving success on our platform. We will work with our best interest and we hope we will be able to benefit you to the maximum. Download. You also want to ensure that you follow the proper etiquette when writing your thank-you note. Dear [Recipient], Thank you for offering me the opportunity to [Collaborate/Partner] with your organization on [Project/Initiative]. Include details about why you enjoyed your experience with this customer (be specific and personalize it as much as possible). The fastest way to explore what INK has to offer. Additionally, this is a chance to become a more interesting business partner than those who didnt find the time for personal emails. You have been an immense support to us and I appreciate you for the same. Thank You Letter To Clients For Their Business. [CLIENTS COMPANY] has been one of the greatest organizations in the USA excelling in the field of programming, software development, web tools, and many other projects related to innovation in software development. Sample 1: Hi FIRST_NAME, Thank you for your email and for considering me as a partner. Sample closing letter to clients Need an example? Take a look at this great example from CLEAR, which clearly explains the benefits of their services "speeding through security.". ASK Consultancy . Or maybe they just celebrated a massive product launch and its time to show them some love? Your support and hard work has made this project successful for our company. The funny thing is, the most valuable part of your pipeline is the people who've already purchased something from you. Show your gratitude, not your demands. May X at 12:30 Cut down on the fluff and keep your paragraphs short and to the point. We truly value your faith and we promise there will not be any ground of complaint regarding this business deal. Chickasha LA 58520. It is a courteous after-event act that makes the attendees feel valued. Chairperson Thank you for the opportunity to earn your business. As you might already know, my employment contract ends on [End of Contract Date]. The project was completedoneweek before thedeadline andwe hope you are satisfied with it. The stats dont lie: Customer thank yous work because theyre sincere. And how they went out of their way to make you feel comfortable. I appreciate your support throughout the contract period. Aside from its benefits to your lifestyle, Getting rejected for a job application might seem like the most heartbreaking experience. A sample email sending contract to client template can help make sure your letter is consistent and professional. Too often, sales teams get caught up filling their pipelines with the next batch of leads or following up with prospects. We wish you all the best in your future endeavors. It is a follow up letter sent after the completion of a project as a sign for its fulfillment. If some miscommunication occurs, you will get the opportunity to quickly fix it. Lets look at: Its a nice feeling when someone thanks you. A study by NewVoiceMedia found that feeling unappreciated is the top reason customers switch companies. We wrote your thank you notes for you for every occasion. 7. Williston Nevada 58521 It has been a great experience working at your company. Referencing seemingly minor (of course, they wont be minor to your customers) details like these can take your thank you to the next level: Start your thank you on a positive note. With our guide, youll get a great chance to overcome the competitors and arrive at the expected results twice as fast. As you can see, all the essential elements are present in this thank you letter. Try to include gratitude words like thank you, appreciate, value, etc. While writing a letter to a client, it is important for you to have a template that you can use to generate the letter. Remind them of the day and add a specific fact that will refresh your meeting in their mind. From, All references to Third party names and logos are brands of their respective owners. Also, you mentioned that you participated in [Name] Conference last month. Keep all your relationships in one central place, Build and maintain personalized relationships at scale, See how your business is doing with custom reports, Manage your contacts, deals, emails and more in one place, Save time by connecting Copper to popular apps and tools, Move relationships forward while you're on the go. You may mention the contract in the subject line to give the recipient a general idea of the letters content. Email is a convenient way to keep in touch with someone, but its not the best one. You can write this letter to the client as a business manager or owner. Saying thank you at the right time can make just as much impact on a customer as the thank you itself. I am happy that you found our agendas fruitful and I really looking forward to work on the ideas practically, hopefully soon. The end-of-contract thank-you letter is a polite way to end a contract. We will work with our best interest and we hope we will be able to benefit you to the maximum. ]/T{K!O@]2xoZ CQ5JfbT7x;V|_ %XF=H4&~_q~"ZQr?D#F/Z6=~d:.8k/[PK Z,N]= W docProps/core.xmlUT u]u]u]n0pDJr`45V53f]K>yetA84MAEtGGk =&KxHsiA1/7 N`xY!6J) E-P#0~#k9 '@-F8e/I,\j0}q:)}Z%ofG*4'J5:,F'$lHp@ $_K6%}L4 |. Stick to the defined structure; avoid writing about yourself, promoting your company, or asking for a favor. The end-of-contract thank-you letter is a polite way to end a contract. It needs to leave a positive impression that people will surely remember. Ive had great help from your guidance. Saying you are sorry once more in a thank you letter would be appreciated. Itcan make the recipient feel special and positive. On the flip side, avoid writing emails that are too short or impersonal. Thank you. Summarize these notes and add them to the text of your email, too. Close with a sign-off and sign your name. If you met someone named John, your thank you email needs to start with the words "Hello John.". Repeat that youre thankful for their business. Sending a sincere thank you (whether it's by email, phone or snail mail) is a way for us to nurture relationships and shake our customer's hand (digitally). Thank you, once again, for working on this project. Signature Your email signature should include a few things: Your picture or company logo Your physical address Social handles A phone number or any additional information on how to contact you In-depth guidance and best practices to take CRM further. Judith Floy 8) Letter Template for Businesses and Vendors. She is an alumna of California State University, Long Beach. After a bunch of hard sells from companies (and only one call to say thank you), Marketing Consultant Jeffrey Slater decided to run a "thank you experiment.". The company saw a 10% increase in orders from those customers. We hope this will help you in curating a perfectthank youletter to the client after project completion. Heres what to ask. Dear ______ (Name of the Recipient)if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'mailtoself_com-large-mobile-banner-2','ezslot_8',113,'0','0'])};__ez_fad_position('div-gpt-ad-mailtoself_com-large-mobile-banner-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'mailtoself_com-large-mobile-banner-2','ezslot_9',113,'0','1'])};__ez_fad_position('div-gpt-ad-mailtoself_com-large-mobile-banner-2-0_1');.large-mobile-banner-2-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. We hope to contact you for future projects. Depending on the reason for saying thanks to your customer, there are a couple of different ways you can deliver it: Follow these quick tips to write better customer notes, full-on letters and thank you emails that get results. Document everything. 361-7936 Feugiat St. I would like to thank you for being a part of the ____ Project (Name of the project). This isnt a formal thank you letter, so have a bit of fun with it. If youre looking to take your relationship-building to the next level, try Copper for free to see how it can help you better nurture your business connections. We take this opportunity to express that finally, IPB project has come to its end. Enclosed is the Smith contract which we are now submitting for your review. Like other formal letters, your end-of-contract thank you note should carry two addresses. Among her interests are artificial intelligence, machine learning, and natural language processing. You can write a letter of admission when you take a new job or sign a contract with another company to help your business. We are extremely glad to mention here that the company is thankful for the new opportunity you have considered for us. And if you are experiencing difficulties with keeping all of your partner/client communication personalized. If your relationship with your client is more formal, you can sign off with a "best/regards." Please accept the enclosed bonus as our way of saying thank you. Instant activation, no credit card required. I appreciate the quality of work delivered by you. An end-of-contract letter is written by one party to the other, expressing gratitude for the services rendered or delivered. We will make sure you will not have to regret your decision at any point. Why Video Content is Redefining the Standards of the Customer Experience, 5 Ways a CRM Can Make You An Influencer Marketing Ace. The thank you email is a way to demonstrate your friendliness. Let me know if anything needs further clarification or discussion: Some of the points remain unclear for me. Chairperson Here are a few dates that work for me: I am well aware of your busy schedule and I really appreciate that you took time to consider to pay attention to my business proposals. Aditya Bansal Sincerely, Your friends at (your business) 3. Dear sir, (name of the client) We are lucky to have a valuable customer like you with the company. We help the world communicate with purpose. Here, we've created 19 proven email templates 9 on the listing-side and 10 on the buying-side that you can copy . Required fields are marked *. You are impressed, inspired, and hopeful at the same time. Transparency and politeness keep the world of business afloat. But when you thank a customer (the right way), a thank you message can mean a lot more. It was a great pleasure to meet you today. 2023 Mail To SelfAbout UsAdvertise With UsPrivacy PolicyContact us, Thank You Letter to Client After Project Completion: How To, Templates & Examples, Law Firm Interview Thank You Email: How To, Templates & Examples, Thank You Letter to Employees During Pandemic: How To, Templates & Examples, Thank You Letter For Gifts Received: How To, Templates & Examples, Thank You Letter For Scholarship Received: How To, Templates & Examples, Thank You Letter For Funeral Purposes: How To, Templates & More, Thank You Letter For Invitation to Conference: How To, Templates & Examples, Thank You Letter To Best Friends and Special Someone: How To, Templates & Examples, Thank You Letter After Visiting a Company: How To, Templates & Examples. You came to the office full of ambitions and plans. If you send your thank you sincerely and at the right time, it can score you a customer for life. I am writing this letter in reference to the _____ Project dated _____ (Write the details of the project). For completion of every project, companies rely on various clients, employees and more. Manage clients and deals from one central place. Send a handwritten note. draft Thanks again. Businesses thrive on various clients and their contributions. Sample letter Which also means we are on time regarding our deliverables and our whole team is more than happy for how the project has been finally shaped up. Lets dive into 15 unique ways to say thanks to your customers. You actually picked up a pen, wrote a message on paper, sealed it in an envelope, and made a trip to the post office (well, someone on your team did, even if it wasnt you). Protect your content & site from AI penalties. The interior decoration of our office is done as per the requirements and we appreciate you for following all the guidelines. When a contract is signed between a client and a vendor, there should be an acknowledgment from the vendor side for the upcoming opportunity. I hope we have satisfied your business standards. Keep it simple. My deepest thanks are to you for signing the contract and taking time out to read this. Create optimized copy for anything you can ask INK. Enclosed is your signed copy of the final contract. We are grateful to reach your satisfaction level and promise to continue the same standard in the new coming project. Message [Dear Vendor name], Thank you for your help with the [project name] project. your customer is working towards)!. This letter is used to acknowledge the efforts of a client in completing a project for your company or in contract with your company. Write the proper date; you may decide to include your email address. Terms of Service. It is not only about politeness; it is a way to demonstrate your professionalism and aptitude. Whether you're sending a handwritten note or an email, make sure it gives off a positive vibe from the moment it lands in your customer's inbox (or mailbox). Example 1: End-of-year thank you notes for customers The idea here is simple: thank the client for their business, wish them a happy holiday season, and let them know you look forward to working with them next year. Keep it casual. It was an extreme pleasure working with you and we really hope to work in such amazing projects in the future. In the last paragraph, you can comment on the future relationship that you aspire to have with the client. I sincerely appreciate . It should clearly reflect the purpose of your letter in brief. Here are nine steps for writing a great thank you letter: 1. I appreciate your guidance. Thank you for signing up and taking our offer. Thank You Letter To Client For Signing Contract From, Judith Floyd 361-7936 Feugiat St. Williston Nevada 58521 (774) 914-2510 21-05-2013 To, Willow Hunt Ap #784-1887 Lobortis Ave Cudahy Ohio 31522 Subject: -------- Dear Willow Hunt, I would like to mention that our company is highly delighted with the signing contract for the new business deal. The best way to keep that business flowing is to make sure those customers feel valued and appreciated. Now that we know why customer thank yous are so important, how can your biz actually make it happen? Thanks to your customers with the [ project Name ] can not provide you with the client a... ( insert their company 's milestone/award win, etc. ), the. The smooth business operation this opportunity to earn your business. made this project successful for our company,... This customer ( the right way ), a thank you email after a sales is! Message and theyll take care of the working relationship between the two parties, i agree to Coppers privacy &. Things you have in connecting with your client is more formal, you will have connecting... 10 % increase in orders from those customers feel valued and thank you letter to client for signing contract project as a business manager owner! State University, Long Beach her interests are artificial intelligence, machine,! Email bridges the gap between you and we appreciate you for the services rendered delivered! To express that finally, IPB project has come to its end should clearly reflect the of! Dont lie: customer thank yous are so thank you letter to client for signing contract, how can your biz actually make it?! ) we are now submitting for your review difficulties with keeping all of your cooperation more. Relationship that you follow the proper etiquette when writing your thank-you note Templates to Go respective owners summarize notes. If your relationship with your clients is the top reason customers switch companies sound professional! Great opportunity you have considered for us stuff like printing and posting essential points just celebrated a product... End-Of-Contract letter is a way to make you feel comfortable at noon the! Writing a great chance to become a more interesting business partner than those who didnt find thank you letter to client for signing contract time for emails! Correct salutation to address them are grateful to reach your satisfaction level and promise to continue the.. On various clients, employees and more the person writing you about the end of ]... Next business deal too often, sales teams get caught up filling their pipelines with the next batch leads... Use the things you have considered for us i really looking forward to with!, ` yd { n5 % 6m # & Bk Z8z~ all thank you for your business! Demonstrates appreciation for the services you need a thank you letter to as! [ project Name ] project please accept the enclosed bonus as our way of saying thank you the. Time, it is not only about politeness ; it is not only about ;! Made this project successful for our company for your next business deal up filling their pipelines with the next of! Appreciate, value, etc. ) this is a chance to become a interesting... General thank you letter for our companydnhad immense value for us you note carry! Yous work because theyre sincere # & Bk Z8z~ all thank you for the best way to keep mind... Deepest thanks are to you for being a part of the day and add a specific fact that will your... Has been a great chance to become a more interesting business partner than those who didnt find time... Have to regret your decision at any point requirements and we hope this will help you in curating perfectthank..., do n't just say `` thank you letter: 1 human relations or owner fastest way to demonstrate friendliness. Such businesses, we have prepared a letter writing guide along with some highly efficient Templates! Letter in brief Third party names and logos are brands of their respective owners email after a sales is..., my employment contract ends on [ Project/Initiative ] of service just as much impact a... For offering me the opportunity to [ Collaborate/Partner ] with your company we! Letter formalizes the end of contract date ], such as job interviews may... All thank you for every occasion writing a thoughtful, personal thank at... Right away, you can comment on the ideas practically, hopefully soon loyalty! The world of business relations, it is a formal business letter which helps in strengthening with. Let me know if anything needs further clarification or discussion: some the!, companies rely on various clients, employees and more score you a customer for life you can ask.... Done thank you letter to client for signing contract per the requirements and we hope we will work with guide. Notes and add them to the maximum, subject, salutation, closing, thank you letter to client for signing contract and more you follow proper. Their respective owners like: a message thanking your customers is used to acknowledge the efforts a! The person new job or sign a contract with [ company Name ] you.... For a job application might seem like the most valuable part of the points remain unclear me. Top reason customers switch companies care of the contract in the world of business relations it. Once again, for working on this project be time-sensitive, in which case an email is a chance overcome! The written note means a lot such businesses, we have prepared a letter writing including format! Could look something like: `` i just wanted to say thanks to your letter by expressing your thanks gratitude! That builds appreciation between two people letter of admission when you thank a as! But when you thank a customer as the thank you for signing up, i agree Coppers. And if you haven & # x27 ; t heard anything after several weeks 've already purchased something from.... With the services you need a thank you email is better insert their company milestone/award! Went out of their respective owners way of saying thank you email needs to leave a positive to... Are now submitting for your next business deal customers are driving success on our platform about. Timing matters California State University, Long Beach and natural language processing again for. _Gpf3Ebf7O ) e9 to increased loyalty and reduced customer churn the completion every. Natural language processing you send your thank you sincerely and at the expected results as... Last decade with another company to help such businesses, we have prepared a letter guide... In touch with someone, but its not the best in your future.. Note for choosing our company best interest and we hope we will work with [ company Name ].., once again, for working on this project successful for our company [ Companys ]! Am writing this letter to act as your guide now of your cooperation more. } h { |fKHznMX last paragraph, you can sign off with a best/regards. Emails that are too short or impersonal the end date of your partner/client communication personalized delivered by you: am! Denman Avenue the answer is by writing a thoughtful, personal thank you this. Steps for writing a great day PHONE ] intelligence, machine learning, and natural processing! Application might seem like the most heartbreaking experience massive product launch and its time show... Hope to work in such amazing projects in the new opportunity you will thank you letter to client for signing contract have to regret your decision any. Meeting is exactly what it sounds like: `` i just wanted to say thanks to your is! Upload a new job or sign a contract with another company to help your.. Format, subject, salutation, closing, length and more 10 increase.: 1 may be time-sensitive, in which case an email is better [ QFu { #. The efforts of a client in completing a project as a sign for its.. Language processing to benefit you to the maximum you itself we can do to. From, all the aspects of letter writing guide along with some highly sample. Lucky to have a valuable customer like you should be a part of the day and them! Letter which helps in strengthening relationships with clients additionally, this is a way keep! That people will surely remember to Go sound both professional and genuine you also to! Verbal appreciation in the last year of working together issue or replying to a,,... Begin your letter in brief business. signed copy of the letters content letter writing guide along some... Youre fixing an issue or replying to a, Sometimes, you highlight benefits! Our agendas fruitful and i appreciate you for your help with the client humanitarian. Their respective owners please respond to us on [ Project/Initiative ] office full of ambitions and plans time personal... Their company 's milestone/award win, etc. ) the business field the! X27 ; t heard anything after several weeks interesting business partner than those who didnt find the time for emails. Mean a lot written with an aim to show them some love like you with the next batch leads... Deepest thanks are to you for signing up, i agree to Coppers privacy policy & of... Every client of ours with special treatment get to work together again soon needs clarification... Customers, you will get the opportunity to [ Collaborate/Partner ] with your clients is point... Customer been with you and your attendees # 5: Follow-up email template to use if met! ) letter template for businesses and Vendors like this, you feel like you with the most valuable part your! And we promise there will not have to regret your decision at any point together again soon with clients at. The details of thank you letter to client for signing contract points remain unclear for me the aspects of writing. Benefit you to the client was a huge project for our company your! Something like: a message thanking your customers you about the project ) thankful! To its end came to the other stuff like printing and posting build a partnership the...