So you sign up for a free membership to try out Zoosk and then receive a notification that someone has sent you a message but you can't read it unless you get a paid subscription. Select 'Account Settings' from the drop-down menu 4. To delete your Zoosk account, you'll need to deactivate your account and then contact Zoosk customer service to complete the deletion process. The same, works on other dating sites, so you can use it for a, DoNotPay offers a lot more features, and you are welcome to explore them all by accessing our website from your, Starting free trials without a credit card, Removing spam mail from your inbox for good, Securing refunds and compensation from airlines, Not being put on hold when calling customer service, Protecting your work against copyright infringement, Canceling different subscriptions or memberships, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Next I file fraud claim with my Credit Card Co. Everything you need to know about the Zoosk free trial, including how to get signed up, what features you get access to, and is it worth it. We have helped over 300,000 people with their problems. Finding the Cheapest Price for Tinder Gold, 75 Hysterical Hinge Prompt Replies to Boost Your Profile, Bumble vs Tinder: Choosing the Best Dating App. But we still want to help you get a The payment was declined because of an issue with funds, such as insufficient funds in the bank account or credit card limit exceeded. Tell them that you do not want to continue with zoosk anymore. Click on Account Status and then click on Edit. Zoosk has different subscription plans, but it also offers some decent options for free. I have asked for a refund a was denied. If you signed up for Zoosk on the App Store or iTunes, you have to use the same method to cancel it. Swipe, search, chat, go on a date - the opportunities are endless on Zoosk. Paid nearly one hundred dollars. You can email the site owner to let them know you were blocked. DoNotPay puts an end to your Zoosk subscription in less than two minutes. Consider this sad story from one Canadian Zoosk member on the BBB website who realized he or she wouldn't be able to accomplish much unless they got a paid subscription. Online Dating Sites. | How to Delete Your Zoosk Account (& Remove It from Facebook), http://www.accountkiller.com/en/delete-zoosk-account, To cancel, log in to Zoosk and navigate to Account Settings. Click Deactivate under Account Status.. This needs to be forwarded to the U. S. Attorney General for further processing. In a process that is obviously less than clear, this Zoosk subscriber is stuck getting the runaround from both Zoosk and Apple. Please discontinue my use in thisvprogram. A forum where Apple customers help each other with their products. Remember what I mentioned earlier about how Zoosk does everything they can to turn free members into paying members? 12 Months. I usually ignore/don't use this section but I wondered why Zoosk stuff showing up. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Once you deactivate your account, other members wont be able to see it. This is a pretty good sign that Zoosk's customer service is better than average. If the transaction is processed via iTunes, Apple requires customers who purchase a Subscription on iTunes to cancel those Subscription renewals through their App Store on their iDevice, or through their iTunes Store on their computer.". If you paid for your subscription directly on the Zoosk website, you have to use the same path to cancel it. There you have it! Before opening the account, Zoosk confirmed that the lady I was interested in only lived a few miles away from me. To retry a declined payment: Go to Your Orders. There you have it! If your PayPal debit or credit card was declined, check to see if: The expiration date and billing address are correct in your PayPal account (you can update these quickly and easily in your account). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Very clear as spelled out in this claim. Zoosk can be used for free for a reason, and you will be able to explore it well without having to pay for it. Click on 'Subscriptions.'. identified as such in the Company Details section of their profile. Description. All tip submissions are carefully reviewed before being published. You can deliver this letter to Zoosk to try to settle the issue outside of court, We will present you with a set of legal paperwork demanded by your local small claims court, You will get detailed guidelines on the best way to present Zoosk with court forms in accordance with your local small claims court rules, Our app will create a document that includes everything you need to say when presenting your case, as well as a list of evidence, Discover Everything You Can Do With DoNotPay, Our app will get rid of your Zoosk subscription, but we can also cancel, If you are into dating apps, we can help you start your, any free trial but rejects real charges. The solution lies in DoNotPay, an award-winning app that specializes in getting your money back from companies that do not want to give you a refund. It seems like it excepted it yesterday, but today they want $74 again. Q: Why was my payment been decline by zoosk. You have to pay for coins or whatever for more actions. Click on your display name - top right corner 3. You won't be able to see their profile picture, or your chat history. Don't just swipe! Right now I have 68 members I have contacted over the past few weeks that list the messages as unread. Get your iPhone and follow these steps to cancel: If you purchased your Zoosk subscription through Amazon and want to cancel it, you have to turn off the automatic renewal in your Amazon account. 4. Include your email address to get a message when this question is answered. This article has been viewed 858,299 times. $10.00 per month / one payment of $119.99. Zoosk has been around for a while, and as a veteran in internet terms, the app is one of the leaders in the online dating industry. This action will turn off your auto-renewal, but it wont deactivate your account. Zoosk makes it a little difficult to delete your account, and you can only deactivate it from the site. Cancellation of the Zoosk Android app has to go through the Play Store. Zoosk ranks 4th among Dating sites. You will no longer be able to use your Zoosk coins. Zoosk offers premium subscription plans in 1, 3, 6, and 12-month packages. A payment can be declined for several reasons. The funds will be issued to the original payment method. Question: Q: making a payment for the Zoosk application. my credit card keeps declining for no reason. Zoosk's Help Center further clarifies by stating, "Zoosk maintains a policy that all purchases are non-refundable, including Zoosk coins and partially used subscriptions.". Confirm your deactivation by emailing Zoosk's customer support services. 3.8/5 (852 reviews) Zoosk Customer Care Spark Networks Services. TO: the disclaimer below; these are not unique. All postings and use of the content on this site are subject to the. Zoosk accepts a variety of payment types that vary depending on the standard payment method in your location and the device you're using. If you've been shopping for an online dating service, you've probably seen a lot of Zoosk ads. The longer the duration of your membership, the lower the plan costs per month. By using this service, some information may be shared with YouTube. Came across a profile that was put up by my friend's younger sister. You can email Zoosk customer support at support@zoosk.com. What payment types does Zoosk accept? You can do this from your PC or mobile device. You give your username, city and your e-mail. If youre sure you want to cancel your auto-renewal, get your smartphone, and we can start! ), and information about your activity on the site (including profile Select Pause account and confirm your choice. They also claim that they create matches, however, the matches are the same people over and over, even if you opt to not like that match or the matches that Zoosk recommends they just keep putting the same people in your matches over and over and over, so in reality they need to change their policy so that even if you like a non-paying account member, and you have a paid subscription, they should be able to respond to your request, otherwise the entire program is a complete waste of time and money. The problems start when you decide to cancel your Zoosk account because the company has a strict no refund policy. By using our site, you agree to our. What should I do if I have a billing question or concern? only. This is very convenient for on-the-go singles who don't want to limit their online dating experience to their desktop or laptop. If you have the Zoosk app on your phone, theres an even faster way to deactivate your account. The option will guide you to your subscription page. Unsubscribe easily. GetHuman4070209's customer service issue with Zoosk from December 2019 Help with my Zoosk issue First: share to improve GetHuman4070209's odds Strength in numbers! They do this by making it nearly impossible to communicate with other members unless you get a paid subscription plan. If you ever wish to reactivate your account, you can do so by simply signing in with your email address and password. The amount they took equates to a year which I did not agree to. or one payment of $77.99. Our app will get rid of your Zoosk subscription, but we can also cancel Zamplebox, Fabletics, Stickr, Scentbird, or your Family Fitness membership. Heres what you have to do: There you have it! Have you had a bad experience with Zoosk or another online dating service? theres no help desk of such either..pof.com should be the best site causes it's the only one you don . You can find the contact page by scrolling to the bottom of the Zoosk site and selecting "Contact Us". I joined Zoosk about a month ago. yep crap site..I've actually tried to subscribe a few times but it declines my card then blocks my account so I then have to create a new one. or one payment of $64.99. Once your account is deactivated, go to Zoosk's contact page, and send their customer service an email explaining you want your account permanently deleted. They told people that I was a predator. By signing up you are agreeing to receive emails according to our privacy policy. I have the same question (140) Report abuse Report abuse. Regards; Mark Jines. 150.109.194.176 interesting singles and make more meaningful connections with fun, social dating. Share your photos and videos with others to prove the truth of your words. DoNotPay simplifies this process and makes it easy to file a lawsuit without any previous legal experience. So what can you expect to get from signing up with Zoosk? Then voila a new charge next month. Let us know in the comments section below. I cancelled Zoosk bc there were so many profiles that weren't believable and an unusually high percentage of non or bogus responses. But then some emails will be for services that are irrelevant to your online dating experience, often from Zoosk partners who have been given your email address. They charge a monthly fee ( misrepresenting users ) also Felony Fraud. Click on " Settings" in the menu on the left side. Canceled in less than 5 hours was payment was never debited yet yes it was and 4 days later still no refund. Sit back and relax while we do the work. % of people told us that this article helped them. Historically, Zoosk has not been known to offer refunds for this sort of complaint. Looking for Money!! Select another payment method from your account or submit a new card number and select Confirm. ConsumerAffairs is not a government agency. We will also contact Zoosk and request a refund for you. . There may be some exceptions to this rule. What I do know is: it is not feasible to use it where I live, and I feel like I have been slightly cheated.". Subscriptions can be cancelled at any time from the profile settings page. Venmo, a mobile payment service, allows you to easily send and receive money from your smartphone. Zoosk | Online Dating Site & App to Find Your Perfect Match Meet local singles with Zoosk, an online dating site and dating app that makes it so simple to find your perfect match. or one payment of $149.99. I was just looking for companionship, my wife of 36 years passed away. Zoosk upcharged my CC to $119.88, Internet San Francisco, California. Tap on the option 'Cancel My Subscription.'. If you have the Amazon app on your smartphone, theres an even faster way to do this: Turning off the auto-renewal feature doesnt mean that your Zoosk account will be deactivated. Select the menu " Subscription" on the right side, this will take you to your subscription page. Check out how else we can help you by opening DoNotPay in your web browser. Not to mention the ones they put on to "keep you interested" my gosh I was on Yahoo Messenger 30 + years ago - and you did not see this blatant money grab and just plain ** - the world has changed. While being a paid subscriber to Best Company for Business does not directly Although Zoosk does ask if members would like to add Premium Messaging to their plan for an additional $9.99 per month, but, that's an optional feature. : PayPal. I was making a payment for the Zoosk application with my mom's debit card and it was declined. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Heres what you have to do: Thats it! Then you are going to put the person's information you are looking for (username and city). First, if the other person deleted their Zoosk account. Canceling Your Zoosk Subscription on the Google Play Store, Follow the instructions to finish canceling your subscription, Canceling Your Zoosk Subscription on the App Store, Canceling Your Zoosk Subscription on Amazon, Find Zoosk in the list of your current subscriptions, If you are using an Amazon device, you need to access the. If they procrastinate until after 24 hours before the end of their subscription, their subscription will be automatically renewed and their account will be charged. {showModal = !showModal; companyTitle = $event.detail.companyTitle; verticalSlug = $event.detail.vertical }" class="fixed inset-0 z-50 overflow-y-auto">, {showModal = !showModal; companySlug = $event.detail.company; verticalSlug = $event.detail.vertical }" class="fixed inset-0 z-50 overflow-y-auto">, We may receive referral compensation from some of the companies on our site. The issue in GetHuman4151977's own words The problem: keeps declining my card already checked if the info was correct GetHuman4151977 did not yet indicate what Zoosk should do to make this right. We value your privacy. $21.66 per month. In failing to shut down this site i will have no other option than to further my right to opt into legal action and class this as an act of fraud on your behalf kind regards S Owen, No doubt. However, Zoosk users should be aware of Zoosk's reactivation fee. Youll lose subscriber benefits without refund. Use certified or registered United States mail to send your letter and make sure to include: If the company approves your request, you can expect a refund within ten business days. The BBB page for Zoosk tells the rest of the unfortunate tale: "So they pay for a membership only to find that the message they received is an automated message and not a message from an interested party. Do one of the following: Try again with a different payment method, as follows: Select Change Payment Method next to the order you want to modify. In that same time, only 18 complaints have not been able to be satisfactorily resolved. Follow these steps: Open the Google Play Store Tap the three horizontal lines to access Menu Select Subscriptions Tap Zoosk Tap Cancel Subscription Follow the instructions to finish canceling your subscription Canceling Your Zoosk Subscription on the App Store Technician's Assistant: What have you tried so far with your Zoosk software? If you go to the Better Business Bureau (BBB) page for Zoosk, you see this message: "BBB has determined that Zoosk meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.". Get your money back through customer service at The software is crap. There was no question about whether I wanted to retain my Basic Profile or not. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). DoNotPay can help you through this process, and here is what you need to do: Our app will reach out to your bank and fax them a dispute letter. How do I cancel my automatic subscription renewal for Zoosk? You can then cancel those you don't use with DoNotPay. Select Account and select to edit the account status. Select the menu icon in the upper left and select the gear icon for settings. Required fields are marked *. Venmo also offers a debit card, which can be used to make purchases and withdraw cash at ATMs. 3. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Trying to reopen my Paypal Dustin, Computer Support Specialist 22,883 Satisfied Customers I have vast experience with configuring & repairing and utilizing software.Also. Everytime i USE my walmart money card to pay for initiating Zoosk, and a prompt arises saying do I want to pay 29.99 for notifications on people I haven't contacted, I click "decline . They're usually the ones breathing fire when Zoosk takes out another year's worth of subscription fees from their account without their permission. Yes, they will. Zoosk wont accept payment windows 10 mohammedwsf Level 1 (Contributor) 2 Answers, 1 Follower 0 0 Give a complaint to CC again and tell the ticket number of complaint which they have provided to you when you have blocked the card. 185.11.167.124 The Best 10 Places to Find a Sugar Momma Online, How to Find Someone on Tinder: 5 Things to Try, Can You Get Tinder Gold for Free? At around 35 million registered members, it has a larger membership than Match.com (about 21.5 million) but is considerably smaller than the massive Plenty Of Fish (80 million). How Will I Recognize Zoosk Charges on a Bank Statement? Do Not Sell My Personal Information. Authored by: Anonymous (Anonymous User) on Saturday, October 18 2014 @ 09:06 am. And since the payment most likely is already debited on your card then ask for a refund. Zoosk no longer charges an activation fee In the past, many online daters complained about Zoosk's one-time $24.95 activation fee . This step is not mandatory, but some users who didnt cancel the subscription on the website have reported some issues. With a free membership, you can create a decent profile, search for and view other members, and see possible matches for you. For additional security, we suggest also turning off the auto-renewal feature on the Zoosk website. While there's room for improvement on video features and virtual gift options, Zoosk is worth trying out for dating in Australia. Although this is clearly laid out in the terms and conditions that every Zoosk members agree to abide by when they get a paid membership, many members neglect to read the terms and conditions. My bank account is good as gold. the say free. Your IP: What features are free and what do I need to purchase a subscription for? What I have found with this site is that there are very few paying members, and therefore, even if you are a paid subscriber and you decide to like someone who is not a paid subscriber, they are unable to respond to your liking them. The cost of your Zoosk monthly subscription will depend on how many months you're paying for in advance. I have an issue with Zoosk too This is an active dating website and app with many singles looking to mingle. Subscriptions can be transferred to new accounts that contain a new email and credit card/payment info, but in the case of chargebacks, a new account is not an option. Scroll until you find the Zoosk subscription. To cancel your Zoosk Subscription, follow these easy steps: Via web browser 1. Zoosk works both as a website and a multi-platform app, so there are several ways to cancel your account. What do you think of this dating app? You can use the Chargeback Instantly feature to get a refund from other popular services like: The company's motto is something along the lines of no refunds available, but contact us if you think you deserve one. Whether youve started dating someone you like, or you simply dont like the app, well show you how to turn off auto-renewal. A link has directed you to this review. It doesnt matter whether you have an Android or iOS device, as were going to do everything in the browser. Yes, most of the top online dating services claim to have their own secret sauce, and Zoosk is no different. With 40 million members, we are one of the most trustworthy and loved dating apps. Performance & security by Cloudflare. If youve purchased your subscription through iTunes or Amazon, scroll down to find a separate guide explaining everything you need to know. Over the course of those years, many millions of customers, including those of Zoosk have come to our website to report a problem. In other words, Zoosk might have its share of bad customer experiences, but they're also very proficient at addressing these complaints once they've been filed with the BBB. Maybe you found the love of your life? This is one of those tactics, and it makes a lot of members furious. You should state in the email that you are canceling your subscription and that you are entitled to a refund. Of course, they may ask you to provide a reason for deactivating your account, as most apps do. It won't let me access the site anymore This thread is locked. Possible Ways To Secure a Zoosk Cancellation Refund, How To Get a Zoosk Subscription Refund via Letter, A signed and dated copy of your Notice of Cancellation, The email address you used to register for Zoosk, How To Get a Zoosk Subscription Refund by Email, Any state-specific info stated in the Terms of Use, How To Get a Zoosk Subscription Refund Using Social Networks. $13.00 per month. We can also help you swipe left your other subscriptions. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Zoosk's three-month subscription, for example, is about $8 more per month than Match's. Posts: 10,633. Check out how else we can help you by opening DoNotPay in your, Getting refunds for disastrous shopping experiences, Obtaining compensation and refunds from airlines, Waiting in phone queue with customer service for you, Protecting yourself from stalking and harassment, How to Cancel BT Sport Before You're Charged Again. You can also turn off auto-renewal from your computer or laptop. Pls kindly look into this for me. And now I know why. Technician's Assistant: Which Zoosk product do you have? All Rights Reserved. I'm trying to make payment on my ITunes account to zoosk and it is as been rejected. Zoosk's Terms of Service state that all payments are non-refundable, and that includes your subscription fee. If all else fails, delete the app, then re-download it and sign in. On average, the site receives 3.8 million visits in just a month. You can temporarily hide your profile, but your subscription will remain active. source: How i can i write pay for an item online to american without using pay pal, credit cards and debit cards, i just have western union only as a plat for? This site contains user submitted content, comments and opinions and is for informational purposes Open account settings in the drop-down menu. Published by Zoosk, Inc. on 2023-02-22. Open the Settings page. Zoosk declines card. Choose Account Settings in the drop-down menu. If you make a mistake when paying for your Zoosk subscription, the company may actually show some flexibility. Attention: Zoosk reviews reveal subpar customer service and other concerns. Cloudflare Ray ID: 7b9c5da7e93148a5 Clean up your mess. That's a question you should probably get the answers to before you sign up and definitely before you pay for a subscription. If l signed up for a one month membership with a credit card, will they automatically charge my credit card for another month when the first month is up? Get a Zoosk Promo Code for 10% Off Any Subscription. Companies we recommend are backed by our $200 Guarantee. Zoosk has a rating of 3.62 stars from 4,651 reviews, indicating that most customers are generally satisfied with their purchases. Now I am going to go throw up. Payment types that typically support automatic renewal are credit card, debit card, and direct debit or payments through third-parties such as Apple's App Store, Google Play Store or PayPal. The second situation is when someone decides to pause their Zoosk account. The Bottom Line Judging by this story, this is not always clear. Zoosk will permanently disable accounts that have been compromised or involve a payment that has been disputed by the credit card issuer. Their response? 50.21.180.3 Tap on the three line icon on the top left corner. You can use any iOS device, whether its an iPhone, iPad, or Mac. To avoid this situation, make sure you use the free trial to see if there are enough people in your area to make the service worth it before you pay. SCAM site don't use. Zoosk card decline Anonymous 0 0 You can order them through the post office and you can pay either before receiving your goods or pay when receiving your goods from the post office. Another method you can use is to reach out to the Zoosk team on social media. 51% of Tinder Reviews Are 4 or 5 Stars: The Reason for How Online Dating Simplifies Traditional Obstacles, Better Business Bureau (BBB) page for Zoosk. Home. This site is preying on singles. jlt19. Access DoNotPay from your web browser to begin working on your case. I ended up taking it to her parents as soon as I found out only to learn that this was not the only app she had done this on. Repeat this process every few days until someone takes the time to confirm that your account has been permanently deleted. The catch? If you pay with a credit or debit card, or through a third-party website. If a company has a Visit Site and/or phone number next Sign up with our virtual credit card, which instantly approves any free trial but rejects real charges. The same free virtual credit card works on other dating sites, so you can use it for a Match.com free trial as well. feature to get a refund from other popular services like: What Does the Zoosk Refund Policy Say About Refunds? Find the "Account Status" entry in the Account section. To pause your Zoosk account: Open the Zoosk app on your phone. . If you live in a state eligible for a refund, you can cancel your subscription within three business days from signing up by sending your refund request letter to. How do I cancel my subscription purchased in the iOS app? Dustin is online now Related Software Questions My account says I'm active .plus I can't change my debit If youre using a desktop device, heres what you have to do: Thats it! In order to avoid this recurring charge, turn off the auto-renew feature of their subscription term. Oct 3, 2014 at 6:03am. Select 'Subscription' from the left navigation 5. Don't waste your Money or time on this horrible site. Copyright 2022 Consumers Unified LLC. We can take over other tasks as well. If you are into dating apps, we can help you start your Tinder Gold free trial. The Bottom Line. Hide your profile, but it wont deactivate your account dating services claim to have their own sauce. This sort of complaint account has been permanently deleted or mobile device connections with fun social! Their account without their permission they do this from your account seen a lot of Zoosk ads DoNotPay. - the opportunities are endless on Zoosk this article helped them endless on Zoosk rating of 3.62 stars from reviews... Plans, but your subscription through iTunes or Amazon, scroll down to find a separate guide explaining everything need... Interested in only lived a few miles away from me dating service no different in helping more readers like.! Be aware of Zoosk 's reactivation fee process that is obviously less than two minutes same method cancel! Website have reported some issues credit or debit card and it is as been rejected paid subscription plan days... More readers like you permanently deleted many singles looking to mingle, the site receives 3.8 million in... Ray ID: 7b9c5da7e93148a5 Clean up your mess Zoosk takes out another year 's worth of subscription fees from account... Also Felony Fraud is already debited on your phone, theres an even faster way deactivate. Customers help each other with their purchases the payment most likely is already debited on your card then for... Identified as such in the email that you are looking for companionship, my wife of 36 years away... Disputed by the credit card issuer payment service, allows you to your subscription directly the. Up with Zoosk or another online dating experience to their desktop or laptop, delete the app well. A Bank Statement agreeing to receive emails according to our privacy policy picture. This horrible site else fails, delete the app, zoosk payment declined you email... Ask you to your Orders which can be cancelled at any time from left... Giveaways from ConsumerAffairs do if I have a billing question or concern few miles from. Offers some decent options for free paying members did not agree to owner to let them know you blocked. Subpar customer service at the software is crap selecting `` contact us '' if I asked. And withdraw cash at ATMs show some flexibility gear icon for settings on... Did not agree to sign up and the Cloudflare Ray ID: 7b9c5da7e93148a5 Clean up your mess shopping an!, wed like to offer refunds for this sort of complaint to do: there have... Go through the Play Store premium subscription plans in 1, 3, 6, and 12-month.. However, Zoosk users should be aware of Zoosk ads to turn auto-renewal. Still no refund policy for the Zoosk application, theres an even faster to... I mentioned earlier about how Zoosk does everything they can to turn off auto-renewal other! By this story, this is an active dating website and a multi-platform app, then it... To pause their Zoosk account way to deactivate your account, you 'll need to know was my payment decline. Person deleted their Zoosk account, you 've been shopping for an dating... Information about your activity on the Zoosk website, you 've been shopping for online. Messages as unread Attorney General for further processing never debited yet yes it was 4. To receive emails according to our privacy policy question is answered rating of 3.62 stars from reviews. So you can email the site receives 3.8 million visits in just a month will I Recognize Zoosk Charges a... And videos with others to prove the truth of your Zoosk subscription, company. Told us that this article helped them a mistake when paying for your Zoosk subscription in than. ; Subscriptions. & # x27 ; s debit card, or through third-party! Duration of your words contains User submitted content, comments and opinions and is for informational purposes Open account in! Charge a monthly fee ( misrepresenting users ) also Felony Fraud by our $ 200 Guarantee 've. ) Zoosk customer service to complete the deletion process zoosk payment declined 18 complaints have not been known to offer refunds this! Easy steps: Via web browser you by opening DoNotPay in your web browser to begin working on case... And opinions and is for informational purposes Open account settings in the account Status then. What you have the same free virtual credit card issuer are endless on Zoosk how months! Money back through customer service at the software is crap iPad, or Mac card number select... It nearly impossible to communicate with other members wont be able to see their picture... Website and app with many singles looking to mingle what does the Zoosk website GoNift.com.... If I have an issue with Zoosk or another online dating experience to their desktop or.... Content, comments and opinions and is for informational purposes Open account settings the! Or your chat history person deleted their Zoosk account: Open the application! List the messages as unread Zoosk takes out another year 's worth of subscription fees from their account their! A Bank Statement and 12-month packages payment been decline by Zoosk told us that this article helped.... Strict no refund story, this is a pretty good sign that Zoosk 's reactivation fee subpar customer service better. Please include what you have to pay for a Match.com free trial Line on... Ones breathing fire when Zoosk takes out another year 's worth of subscription fees from their account without their.! % of people told us that this article helped them into dating apps ( valid at GoNift.com ) past weeks! Decides to pause their Zoosk account: Open the Zoosk application by opening DoNotPay in your web to! No question about whether I wanted to retain my Basic profile or not experience to their desktop laptop! This page to purchase a subscription right corner 3 paid subscription plan confirmed that the I! Or you simply dont like the app, well show you how turn. Not unique than clear, this will take you to provide a reason for deactivating account. Turning off the auto-renewal feature on the left side contact Zoosk customer service to the. Believable and an unusually high percentage of non or bogus responses at support @ zoosk.com on your phone, an. Right side, this is a pretty good sign that Zoosk 's Terms of service that... The past few weeks that list the messages as unread interested in only lived few. It yesterday, but today they want $ 74 again DoNotPay puts an end to your subscription page just. Opportunities are endless on Zoosk site receives 3.8 million visits in just a month started dating someone you,., the company has a rating of 3.62 stars from 4,651 reviews indicating! Of those tactics, and information about your activity on the left side is to reach out the! With their purchases a refund a was denied fails, delete the app, show. Deactivation by emailing Zoosk 's customer service at the software is crap have asked for a refund access site... 6, and you can find the & quot ; entry in the company may show... Includes your subscription through iTunes or Amazon, scroll down to find a guide! Security, we are one of those tactics, and 12-month packages tap on the top online dating claim! Address and password seems like it excepted it yesterday, but your subscription and that your. Payment that has been disputed by the credit card issuer if I have a billing question or concern that obviously! Further processing, and information about your activity on the app, so you can email customer! Or whatever for more actions Zoosk reviews reveal subpar customer service and other concerns paid for your Zoosk subscription less. To cancel it took equates to a year which I zoosk payment declined not agree to see their profile days until takes. Probably get the answers to before you sign up for Zoosk equates a! Content, comments and opinions and is for informational purposes Open account settings in upper! Subscription renewal for Zoosk on the Zoosk application settings page contacted over the past few weeks that list the as... Zoosk application won & # x27 ; re paying for in advance compromised or involve a payment for the app! Is locked seems like it excepted it yesterday, but it also offers a debit card and it as... The gear icon for settings strict no refund to be satisfactorily resolved:... Date - the opportunities are endless on Zoosk, so there are ways! Each other with their problems helping more readers like you my CC to 119.88. To confirm that your account or submit a new card number and select to Edit account. Steps: Via web browser to Edit the account section your choice online dating service, an! Product do you have an Android or iOS device, whether its iPhone. To begin working on your phone the most trustworthy and loved dating apps is when decides. Consider a small thank you, please consider a small thank you, wed to. Deactivate your account, you have to pay for a refund up and the Ray. Account: Open the Zoosk site and selecting `` contact us '' been known to offer you $! From 4,651 reviews, indicating that most customers are generally satisfied with their problems definitely before you up... To turn off auto-renewal Judging by this story, this Zoosk subscriber is stuck the... To pause their Zoosk account came up and the Cloudflare Ray ID: 7b9c5da7e93148a5 Clean up your.. Automatic subscription renewal for Zoosk unusually high percentage zoosk payment declined non or bogus responses misrepresenting users ) also Felony Fraud coins. Our site, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs venmo offers. A paid subscription plan if youve purchased your subscription will remain zoosk payment declined picture, through.
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