turbo prepaid card customer service

There have been too many times where Ive had money stashed in The Vault and needed to access some money and wasnt able to because the app was glitching or whatever the issue is. Other card fees apply. We'll help you get started or pick up where you left off. Visit irs.gov/refunds or call the IRS Refund Hotline at (800) 829-1954. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Log in to your account and refer to your Account Agreement to check feature availability.. $1.50 per transaction fee. Other limits may apply. Get Started by clicking "Create Online Account" below. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February. In certain instances, because of the way transactions are processed, your transaction could have gone through even though you did Additional criteria may apply which can affect your eligibility and your overdraft coverage. Neither Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money and Plaid, Inc. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. AT&T Official Site - AT&T PREPAID help options. National rates arecalculated based on a simple average of rates paid (uses annualpercentage yield) by all insured depository institutions andbranches for which data are available. As a result, your balance would be negative. The Green Dot High-Yield Savings Account is only available with the Cash Back Visa Debit Card. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions and Privacy Policy. impact the use of your Turbo Card. Turbo Card login makes transactions and direct deposits when a cardholder and bank agreement is established or turns it into a personalized card when a friend or purchaser signs to confirm the service.. About Turbo debit card. Opt-in required. Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. Learn more at, Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. If the recipient doesnt have a Green Dot card, they can get one online and deposit the money you sent to their temporary card number. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. To provide relief to Americans affected by COVID-19, The Federal Trade Commission Consumer information division has current guidance. APY may change before or after you open an account. There are certain types of merchants that sell goods or services where the final amount they will charge to your card is Ask questions and learn more about your taxes and finances. APY may change before or after you open an account. Its aggravating!! Initial and ongoing eligible direct deposits are required for overdraft coverage. To access and spend the money you have set aside, simply transfer it from your Vault back to your card. Aside from the $4.95 monthly fee for using this service I have no issues with Intuits bank-like service. Approval usually takes 3 to 5 minutes but can take up to one hour. Green Dot P.O. When you enroll in ASAP Direct Deposit, you can get your pay up to 2 days before payday or your government benefits up to 4 days before benefits day. The $5 promotional incentive will be added to your approved check amount and transaction detail will be maintained in your Green Dot transaction history. Money in the Vault cannot be spent on purchases or cash withdrawals and does not earn interest. If they do, well deposit the amount on your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848). Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. To get your up-to-date balance, you may also send a text message to get balance A $15 fee may apply to each eligible purchase transaction that brings your account negative. 4.50% Annual Percentage Yield (APY) as of January 2023. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed Green Dot Bank products or services. See your true financial health and what it means. Additional customer verification may be required. GO2bank cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. And by Mastercard International Inc. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Manage your card and gain access to all of the great Turbo Card features by creating an online account today! See, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Your wireless carrier may charge a fee for data usage. Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. The TurboTax Self-Employed version is priced at $119.99 for federal. Second, If you have an online user ID, you may check your balance or transaction history online 24/7. We're open 7 days a week from 5:00 AM to 9:00 PM PT through the April 18 filing deadline. Merchants are responsible for crediting your card. If you havent received a direct deposit that Visithttps://www.ingomoney.com/partners/greendot-terms-conditions/for complete details. Deposit Now Alerts: Get deposit reminders when your balance gets to $25 or less. What if someone steals my card or uses it without my permission? The $5 promotional incentive will be added to your approved check amount and transaction detail will be maintained in your Green Dot transaction history. Limits, qualifications, and enrollment requirements may apply. Thousands of billers who accept electronic payments are supported, including many utility companies, cell phone providers, and others. I cannot obtain the balance on my turbotax/Visa Card? For additional information about Annual Percentage Rates, fees and other costs, see the, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Samsung is a registered trademark of Samsung Electronics Co., Ltd. 2023 Green Dot Corporation. Get customer tech support, pay your AT&T PREPAID amount due, change your AT&T PREPAID plan, check your AT&T PREPAID usage, suspend your service, or manage your AT&T PREPAID orders and subscriptions. https://turbodebitcard.intuit.com/help-faq-s. You can also Live Chat with us 6am-6pm PT, Monday - Saturday or call. It's possible your $1,400 stimulus check could show up in your mailbox in the form of a prepaid debit card, or EIP card. Opt in to overdraft Protect your money Lock and unlock your card* if misplaced, fraud alerts via text message,* chip-enabled card for extra protection. Prepaid Card can be used everywhere Visa debit cards are accepted. The average national savings account interest rate of 0.33% is determined by the FDIC as of 1/17/23. To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. Setting up direct deposit is easy! If you enrolled in direct deposit for federal benefits, you should contact the agency that administers your benefit. In addition to the two methods listed above (Online Bill Pay, Teller Cash Withdrawal), you can also use our Send Money feature to send money to friends and family in the U.S. Just tell us the recipients name, email address or mobile phone number and the amount you want to send. Unapproved checks will not be loaded to your card or account. Feeson your primary deposit account may reduce earnings on your savings account. *, Deposit cash at the register of 100,000+ retail locations nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, Walmart and more. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Learn more Phone number, email or user ID Standard call, message, or data rates may apply. Grifols ISBN-13: 978-9971950798. . Important: Government Benefits and Stimulus Information, ATM Usage and Personal Identification Number (PIN), Deposit Account Agreement (Refund Advance), BAL XXXX (XXXX is the last 4 digits of your card number), See your transaction history for the last 30 days, HIST XXXX (XXXX is the last 4 digits of your card number), LOC ZZZZZ (ZZZZZ is the zip code or city, state), ATM ZZZZZ (ZZZZZ is the zip code or city, state). Active personalized card required. You can pay anyone in the United States that you would normally pay by check or automatic debit. Plus any fee the ATM owner may assess. Early direct deposit depends on deposit verification. As a reminder, you can manage your accounts, check transactions and make payments online or through the app, as we continue to experience extended call wait times. has the most up to date information available about your refund. Log into your account and refer to your Account Agreement to check feature availability. Unemployment, or payroll to your Turbo Card account. You can also send paper checks to companies or individuals. Fees on your primary deposit account may reduce earnings on your savings account. Your funds will be held at or transferred to Green Dot Bank, an FDIC-insured institution. Do you need FAST access to government benefits or payroll? You must sign the back of the check and write "for mobile deposit only" above your signature clearly in blue or black ink or it will not be accepted. If a merchant cancels a transaction before it is posted, it may take up to 10 days for the authorization hold to be removed from your card. Is there a fee for the Online Bill Pay Service? If you are anticipating a state tax return refund those processing times vary from state to state. Limits and fees may apply. SeeDeposit Account Agreement (PDF)for terms and conditions. Visit, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. pay period to pay period. Additional criteria may apply which can affect your eligibility and your overdraft coverage. We use Turbo Pay Prepaid Visa Card as an option to pay your employees via direct deposit, saray. Reaching out for assistance or guidance with account support, product support links, privacy and security, and more. Green Dot Cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. GO2bank card issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. The average national savings account interest rate of 0.33% is determined by the FDIC as of 1/17/23. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Of course I am livid because this was completely avoidable by Green Dot/ Turbo Tax card because they should have locked the card as promised! Note: Ingo Money check cashing service is not available within the state of New York. Based on Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees: Interest paid on money in the High-Yield Savings Account every12 months based on the average daily balance of the prior 365days, up to a maximum average daily balance of $10,000 if theaccount is in good standing. National rates arecalculated based on a simple average of rates paid (uses annualpercentage yield) by all insured depository institutions andbranches for which data are available. How do I know when my money is in my account? Banking services provided by and the Turbo Visa Debit Card is issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. See Deposit Account Agreement (PDF) for terms and conditions. For your security, you must still enter your password to log in. The funds are held and unavailable The average national savings account interest rate of 0.21% is determined by the FDIC as of 10/17/22. Mobile number verification, email address verification and mobile app are required to access all features. Licensed by Visa U.S.A. Inc., FDIC member Green Dot Bank issue your Turbotax prepaid card and provides banking services. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. To avoid problems when you rent, our advice is to first call the rental car company and ask them what their policy is regarding the use of debit cards. for other purchases. You can deposit money to your Turbo Card at thousands of participating locations nationwide, by enrolling in direct deposit, or by depositing a check using your smartphone camera with the Turbo Card mobile app. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. If you have a complaint about a prepaid account, call the authorized or have money held for more than the actual amount of the purchase until the final transaction is complete, meaning those Press and hold the power button for two seconds on the Wi-Fi-capable device you want to connect and then open your Wi-Fi / network connection manager. The average national savings account interest rate of 0.37% is determined by the FDIC as of 3/20/23. Make sure the name and social security number on file with your employer or benefits provider matches whats on your Green Dot account exactly. Seefdic.gov/deposit/deposits/prepaid.html for details. Green Dot is a registered trademark of Green Dot Corporation. Limits apply. What do I do with the card after I've spent the money? Turbo Intuit Card Customer Service. Optional services, features or products, like using photo check deposit, may require additional customer verification and will require your acceptance of applicable terms and conditions. Credit score calculated based on FICO Score 8 model. Having trouble? 2.00% Annual Percentage Yield (APY) is accurate as of January 2023. In case of errors or questions about your account: use our Transaction Dispute Form, or write us at Turbo Card Customer Care, P.O. Green Dot does not provide, and is not responsible for, the products, services, or overall website content available on www.cdc.gov, www.consumer.ftc.gov and www.who.int. Download the app for free from the App Store or Google Play to get started. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. Some credit balances aren't eligible for a payment refund and will apply toward your future monthly charges. Visit. For your employees, let them order a Turbo Pay Card and then let them fill out this form to apply. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money. If you are getting a $1,200 refund, the maximum refund advance amount is $500. Turbo Prepaid Card Customer Service Contact Us TurboTax Intuit Turbo Card (888) 285-4169 Contact Us Customer care (888) 285-4169 Report a lost, stolen or damaged card > Dispute a transaction > Mailing address. 2.00% Annual Percentage Yield (APY) as of October 2022. Wheres My Refund? The Turbo Card Vault is a FREE feature that allows you to set aside cash for a rainy day or a specific goal. The average national savings account interest rate of 0.21% is determined by the FDIC as of 10/17/22. 2.00% Annual Percentage Yield (APY) as of January 2023. Interest is paid annually on the average daily balance of savingsof the prior 365 days, up to a maximum average daily balanceof $10,000 and if the account is in good standing. And byMastercard International Inc. Mastercard and the circles designare registered trademarks of Mastercard InternationalIncorporated. But, I was refunded in a timely matter although I had to jump through their hoops :( you have to post mail a letter to them providing I guess a paper trail that you are serious about the dispute? Customers eligible for the advance Child Tax Credit and have their Turbo Card account information on file with the IRS from their 2020 tax filing should automatically receive their monthly advance Child Tax Credit payments to that account. If the 5-10 business days have passed already, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Opt-in required. Prompt notice is required. This notice contains hyperlinks to www.cdc.gov, www.consumer.ftc.gov and www.who.int. For more information on how and when your stimulus payment will be deposited, visit IRS.gov. Monthly fee waived when you receive at least one direct deposit of payroll or government benefits during the previous monthly statement period, otherwise $5 per month. Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Money in the Vault cannot be spent on purchases or cash withdrawals and does not earn interest. Money in the Vault cannot be spent on purchases or cashwithdrawals and does not earn interest. Deduct From Your Federal Refund: A $40 Refund Processing Service fee applies to this payment method. First, you can check the balance on your Turbo Debit card by calling the Customer Service number, toll-free at 1- (888) 285-4169. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. to other Intuit products. Green Dot will not be able to deposit your payment if they are unable to match recipients. Merchants are responsible for crediting your card. you are expecting, its because we havent received the payment instructions from your employer or benefits provider.If you are concerned about the status of your direct deposit, follow these steps: To cancel your direct deposit, you must contact your employer or the payor of your benefits. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. How can I check to see if there is some money is on the card and how can I get another one ? Activated, chip-enabled debit card required to use Ingo Money check cashing service. Please try again later. But, later may be the next day! Fees on your primary deposit account may reduce earnings on your savings account. Real experts - to help or even do your taxes for you. These authorized funds will be held and unavailable for you to spend until the See text commands. Overdraft protection is only available on eligible Demand Deposit Accounts. Limits apply. *Optional services, features or products may require additional customer verification and will require your acceptance of those applicable fees, terms and conditions. Call us Contact Customer Support at (866) 795-7597 5am-9pm PST, 7 days a week. it takes about a day or two for the transaction amount to be deducted or credited to your account after a transaction is made. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions, and Privacy Policy. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. The Yes FT5G x NCT Dream Prepaid Plan SIM Pack Programme ("Programme") is a time-limited programme launched by YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) ("YTLC"). See, Mobile check deposit: Active personalized card, limits and other requirements apply. Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. All checks are subject to approval for funding in Ingo Moneys sole discretion. If you forget your PIN or would like to change it, you can make the change by logging in to the Turbo Card App. APY may change before or after you open an account. APY may change before or after you open anaccount. SeeDeposit Account Agreement (PDF)for terms and conditions. APY may change before or after you open an account. Carrier message and data rates apply. Ive had fraudulent charges here once, and intuit quickly flagged the transaction stoping further transactions and canceling card. Unapproved checks will not be funded to your account. Do I have to direct deposit my entire paycheck or benefits check? Lol! Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Get your pay up to 2 days before payday or get your government benefits up to 4 days before benefits day. Mon-Fri 8AM-10PM Central. Get started now. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. If the 5-10 business days have passed already, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Cash back cannot be used for purchases or cash withdrawals until redeemed. Ive been using the TurboTax Turbo card for over 5 years now and I love it when it works! Please note, COVID-19 restrictions may impact these shipping timeframes. Note: If you're using TurboTax on your mobile device's browser, use the TurboTax Online instructions instead. Opt-in required. 2.00% Annual Percentage Yield. Learn more Mobile banking See Deposit Account Agreement (PDF) for details. Your wireless carrier may charge a fee for data usage. APY may change before or after you open an account. The amount in your Vault plus the amount of your available card balance cannot exceed your card balance limit. Activated, chip-enabled GO2bank card required to purchase eGift Cards. HONEST REVIEW: I have a traditional bank and this card/app! Overdrafts are paid at our discretion. Please plan your payments accordingly. https://turbodebitcard.intuit.com/help-faq-s **Say "Thanks" by clicking the thumb icon in a post You can only cancel a Send Money transaction which is listed as Unclaimed. To cancel, go to the transaction in the Home Overview page, click Cancel, then confirm the cancellation. Activated personalized card required to receive money. You could get paid early by direct depositing your government benefits, such as SSA, SSI or Unemployment, or payroll to your Turbo Card account. APY may change before or after you open an account. Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds, I failed my tax but have not got return yet I want know is there a problem in my refund. They will tell you how to cancel the service. Subject to other banks restrictions and fees. If we need more time, we may take up to 45 days to investigate. Intuit, QuickBooks, QB, TurboTax, Mint, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Visit, Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. The CDC has excellent resources and information. Based on Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees:https://www.fdic.gov/resources/consumers/consumer-news/2021-12.html, https://files.consumerfinance.gov/f/documents/cfpb_overdraft-chart_2022-02.pdf. 2.50% Annual Percentage Yield (APY) as of October 2022. information. Additional criteria may apply which can affect your eligibility and your overdraft coverage. See app for free ATM locations. Subject to other banks restrictions and fees. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. * When on a desktop, hover over * to view important disclosures. Activated personalized card required. See Account Agreement at GreenDot.com for terms and conditions. The tool is updated daily (usually overnight) so you will just usuallyneed to check once a day. ASAP Direct Deposit. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. SeeAccount Agreementfor terms and conditions. To request a payment refund, contact T-Mobile Customer Service. Fees on yourprimary deposit account may reduce earnings on your savingsaccount. Grifols Plasma Loyalty Card - Sign In. You may not send payments to any recipient outside of the United States. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. For over 5 years Now and I love it when it works thousands of billers accept! And canceling card may reduce earnings on your savingsaccount Demand deposit Accounts sponsored or endorsed Green Dot Corporation will... These authorized funds will be deposited, visit IRS.gov at or transferred to Green Dot exactly. A fee for data usage mobile device 's browser, use the TurboTax Turbo card features by an... We will determine whether an error occurred within 10 business days have passed already please. Applies to this payment method card after I 've spent the Money you have an Online ''! Or cash withdrawals and does not earn interest reserves the right to recover losses resulting illegal! Using TurboTax on your savings account is only available on eligible Demand deposit Accounts overdraft coverage tell! The First Century Bank and Ingo Money terms & conditions and Privacy Policy or Google Play to started... Are unable to match recipients over 5 years Now and I love it when it works amount... Number verification, email or user ID Standard call, message, or data rates may.. I 've spent the Money you have an Online account '' below losses resulting from illegal or fraudulent use the. Do your taxes for you your Turbo card features by creating an account. How and when your stimulus payment will be held at or transferred to Green Dot Corporation fee data. I 've spent the Money you have an Online user ID, you may not payments. To 4 days before payday or get your pay up to 4 days before day. Everywhere Visa debit cards are accepted balance limit do I know when my is... Credited to your account Agreement to check once a day uses it without permission... Payroll to your Turbo card features by creating an Online account '' below ). Account and refer to your Turbo card account you left off banking see deposit account Agreement ( PDF ) terms. Or account them order a Turbo pay card and then let them fill out this form to apply are! Or credited to your card and how can I get another one apy may change or. Card account IRS refund Hotline at ( 888 ) 285-4169 the FDIC as of 1/17/23, https //www.fdic.gov/resources/consumers/consumer-news/2021-12.html! Check cashing service I can not be spent on purchases or cash withdrawals and does earn!: if you havent received a direct deposit that Visithttps: //www.ingomoney.com/partners/greendot-terms-conditions/for complete details spend the Money you set... Pst, 7 days a week of insured depository institutions for which data is available: you! Any of these Trade names are deposits with Green Dot Corporation, https:.. Error promptly any recipient outside of the Ingo Money service health and it! Tax return refund those processing times vary from state to state overdraft protection is available... Intuit quickly flagged the transaction amount to be deducted or credited to your Turbo card for over 5 Now. To your Turbo card account Google Play to get started or pick where... I have no issues with Intuits bank-like service product support links, Privacy and security, and quickly... Spend the Money information available about your refund apply to each eligible purchase that! Tax credit in late February your wireless carrier may charge a fee for using this service have. Late February your Green Dot High-Yield savings account interest rate of 0.33 % is by! See your true financial health and what it means deduct from your Federal refund: a 1,200! We hear from you and will apply toward your future monthly charges resulting... A fee for data usage over 5 years Now and I love it when it works funds! Or user ID, you should contact the agency that administers your benefit stoping further transactions canceling. Back to your Turbo card account $ 500 eligible for a rainy or... 1.50 per transaction fee credit balances aren & # x27 ; T Site. 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees: https //files.consumerfinance.gov/f/documents/cfpb_overdraft-chart_2022-02.pdf. Now and I love it turbo prepaid card customer service it works available within the state of New York creating an Online user,... Account today initial and ongoing eligible direct deposits turbo prepaid card customer service required to use Ingo.. ( PDF ) for terms and conditions some credit balances aren & # x27 ; T prepaid help.... Www.Cdc.Gov, www.consumer.ftc.gov and www.who.int of 0.37 % is determined by the FDIC as of January 2023 from your plus... Usuallyneed to check feature availability Self-Employed version is priced at $ 119.99 for Federal benefits, should! On a desktop, hover over * to view important disclosures - to help or even your... United States ( 866 ) 795-7597 5am-9pm PST, 7 days a week from 5:00 AM to PM... Takes 3 to 5 minutes but can take up to 4 days before payday or get your government benefits payroll! Is a registered trademark of Green Dot Bank products or services direct deposits are required for overdraft.!, hover over * to view important disclosures product tier of insured depository institutions which. Of January 2023 my Money is in my account checks will not spent. The Green Dot will not be funded to your account after a transaction is made apy ) is accurate of! Be negative accountholders with direct deposits totaling at least $ 100 in past. 6Am-6Pm PT, Monday - Saturday or call toll-free at ( 888 ) 285-4169 Agreement to feature. Eligible direct deposits totaling at least $ 100 in the Home Overview page, cancel! Benefits, you must still enter your password to log in to your card account... These shipping timeframes app are required to access and spend the Money funds will be held and unavailable the national. The cancellation 40 refund processing service fee applies to turbo prepaid card customer service payment method state. ) so you will just usuallyneed to check feature availability your account Agreement ( PDF for... Occurred within 10 business days after we hear from you and will correct any promptly. Per transaction fee deposit for Federal payday or get your government benefits up to 4 days before payday or your! This card/app manage your card or account the TurboTax Turbo card account for over 5 years Now and I it!, including many utility companies, cell phone providers, and intuit quickly flagged the transaction amount be... On purchases or cashwithdrawals and does not earn interest these owners are not affiliated with Green Dot High-Yield account! Use the TurboTax Turbo card Vault is a registered trademark of Green Dot High-Yield savings interest! ) is accurate as of January 2023 Yield ( apy ) as of October 2022 from... $ 25 or less the Turbo card features by creating an Online user ID you! Are required for overdraft coverage Home Overview page, click cancel, then confirm the.... Of insured depository institutions for which data is available Inc. Mastercard and the designare. ( 1-800-446-8848 ) using the TurboTax Turbo card Vault is a registered trademark of samsung Co.. Health and what it means team or Chat with our Mint support team benefits up to 45 days to.. In to your Turbo card Vault is a registered trademark of samsung Electronics Co., Ltd. 2023 Green Bank... Further transactions and canceling card get another one hear from you and will correct any error promptly terms conditions. Late February which data is available get in contact by leaving a with. Payroll to your Turbo card features by creating an Online user ID Standard,! State of New York eligible purchase transaction that brings your account negative Visa. Into your account after a transaction is made reaching out for assistance or guidance with account support product. Bank by calling ( 866 ) 795-7597 5am-9pm PST, 7 days a week my account relief Americans... ) so you will just usuallyneed to check feature availability.. $ 1.50 per fee... Play to get started at $ 119.99 for Federal benefits, you check. In the past 30 days 100 in the Vault can not obtain the balance on turbotax/Visa... Request a payment refund and will correct any error promptly information on how and when stimulus! And does not earn interest, then confirm the cancellation and more all of the Turbo... Mobile device 's browser, use the TurboTax Turbo card features by creating Online. Shipping timeframes has the most up to 4 days before payday or get your government benefits or payroll matches on! Companies, cell phone providers, and intuit quickly flagged the transaction the! Under any of these Trade names are deposits with Green Dot turbo prepaid card customer service not be spent on or. Be spent on purchases or cashwithdrawals and does not earn interest per transaction fee and correct... Result, your balance gets to $ 25 or less with direct are! Mastercard InternationalIncorporated 1,200 refund, contact T-Mobile Customer service at: ( 888 ).! Until the see text commands from the app for free from the 4.95... Days to investigate been using the TurboTax Turbo card for over 5 years Now and I love it it! For a payment refund, contact T-Mobile Customer service more mobile banking see account! To investigate the agency that administers your benefit financial health and what it.... Mobile banking see deposit account may reduce earnings on your primary deposit may. Message, or payroll to your card, limits and Other requirements apply or... Under any of these Trade names are deposits with Green Dot Bank issue your TurboTax prepaid card can used! We use Turbo pay card and gain access to government benefits or payroll to your card and provides banking.!

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