2. You can select a gift wrapping colour and write a card message during the checkout process. External attachment points for small items like pouches, locks, or rain covers. If in the unfortunate event your item arrives faulty, damaged or incorrectly shipped, please contact our customer service team on (02) 9662 1099 or alternatively email enquiries@petersofkensington.com.au within thirty (30) days of receipt of goods. Modify your billing or shipping information, Update your email address, password and contact information. Refunds will be processed according to your original method of payment. Items are in original, unopened and undamaged packaging. The following products have no returns policy unless the seal is intact or the item is faulty, significantly different from what was advertised, not doing what it was supposed to, or where otherwise required by law: CDs, DVDs, Perfumes, Skin Care, Jewellery, Handbags, Watches, Manicure Sets, Foot Spas, Pillows, Perishable Foods, Hampers, Hair Brushes, Pierced Earrings, Pens and childrens soft toys, monogrammed or personalised items. Please contact our Bridal & Gift Registry Customer Service team on (02) 9662 7373 or email bridal@petersofkensington.com.au for further instructions to return these goods. Gifts that have been duplicated due to an error on our behalf or have been added to the registry by your guests can be returned for a store credit, exchange or gift card to the value of products at the time of purchase, provided: 1. The Returns Policy for in-store collect items correlate with that of Purchases made from the Kensington Store or Alexandria Weekend Warehouse (see below), with the exclusion that a change of mind shall permit you to a gift card, exchange, store credit or refund at our discretion at the time of collection. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. Side pocket for quick access to a water bottle. We advise that you consider your registry list carefully and only add items that you wish to receive. This cost will be refunded to you if item is deemed faulty. Items are returned within 30 days of receipt of goods. Sign up to our eNewsletter and receive our latest promotions and deals. Crafted with 100% recycled polyester with stainless steel, high tensile wire. Pacsafe Anti-Theft Metrosafe X 20L Backpack, Pacsafe Anti-Theft Metrosafe X 25L Backpack, Pacsafe Anti-Theft Metrosafe X Compact Crossbody, Pacsafe Anti-Theft Metrosafe X Sling Pack, Pacsafe Anti-Theft Metrosafe X Vertical Crossbody, Pacsafe Metrosafe X Anti-Theft 16-Inch Commuter Backpack, Pacsafe Metrosafe X Anti-Theft Urban Sling. Card slot to hold your business cards, travel card, hotel key card and more. Following collection, Peters of Kensington Returns Policy will only extend to an exchange, gift card or store credit at our discretion for change of mind. Most individual products to the value of $30 or more are eligible for complimentary gift wrapping. Items can be returned via post box or post office, depending on the size of the return parcel. Please note that products received as part of a gift registry cannot be returned for change of mind, unless faulty or where otherwise required by law. Should your item be deemed faulty, damaged or incorrectly shipped, Peters of Kensington will provide a gift card, exchange, store credit or refund. If you have changed your mind about a purchase, Peters of Kensington will offer a gift card, exchange, store credit or refund at our discretion, to the amount of the item(s) at the time of said purchase, provided that: 1. Refunds will be processed back to the original method of payment. 2. Due to international aviation and import restrictions, were unable to send this product to addresses outside Australia. Should the product be deemed faulty, damaged or incorrectly shipped you will be issued a returns form and a postage label. Items are returned within thirty (30) days of the time of receipt of goods; If you believe your item is faulty after the 30 day time criteria, Peters of Kensington may require you to send the item back at your expense for assessment. Side by Side Power Packer Cable Pouch Organizer, SqueezyBand Hand Sanitizer Dispensing Band. If in the unfortunate event your item is faulty or damaged, please return the item to the Kensington Store for exchange, store credit, gift card or refund to the amount of the item(s) at the time of said purchase. Sign out from your Peter's of Kensington account. You have proof of purchase; and Refunds will be processed according to your original method of payment. Once received, Peters of Kensington will assess the item to determine whether it is damaged or faulty, and will provide a credit, replacement, exchange or refund. Faulty, Damaged or Incorrectly Shipped Items. Please ensure that the returned product is suitably packaged to prevent damage during return shipping. A link to set a new password will be sent to your email address. Items are in their original, unopened and undamaged packaging. Please chose carefully as we do not offer exchange or refund for change of mind on Peters of Kensington Gift Cards and Notes of Credit. 3. Peter's of Kensington is a secure website using SSL encryption for all transactions. If in the unfortunate event that your product arrives damaged / faulty or is incorrectly shipped, please contact our Bridal & Gift Registry Customer Service team on (02) 9662 7373 or email bridal@petersofkensington.com.au within 30 days of receipt of goods. Tea Infusers, Presses & Coffee Accessories.
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