6. That has been the pattern in China. As one executive told us, when it comes to selling directly to consumers, we dont really know where to start. That concern is certainly valid. Impact can be achieved only if models (or their findings) are implemented. The American chocolate maker Milton S. Hershey put it this way more than a century ago, business is a matter of human service. In 1759, capitalisms philosopher king Adam Smith noted in The Theory of Moral Sentiments that the individual is sensible too that his own interest is connected with the prosperity of society, and that the happiness, perhaps the preservation of his existence, depends on its preservation. 5 There are good reasons to take advantage of regional expertise and to be in place to serve fast-growing consumer markets. But high levels of public debt carry their own costs, crowding out private debt and limiting the resources available to governments as they service their debt. Just as businesses have sped up their operations in response to the COVID-19 crisis, the pandemic could be the launching point for a massive acceleration in the pace of medical innovation, with biology meeting technology in new ways. 23 Effective organizations who prioritize learning and development can have a major impact on whether or not an individual reaches their potential, write Anu Madgavkar and Sven Smit in World Economic Forum Agenda. Think of it as just in time plus. The plus stands for just in case, meaning more sophisticated risk management. The potential of advanced process controls in energy and materials, McKinsey_Website_Accessibility@mckinsey.com. 25 Planning out the model development can be a good exercise to solidify a way of working and avoid linear approaches that include exhaustively completing one stage (such as data extraction) before proceeding to the next. 4. In leading companies, we find that machine centers have dedicated programmable logic controllers with extra inputs and memory capacity. But well take good news where we can get it, and the positive trend in entrepreneurship could bode well for job growth and economic activity once recovery takes hold. But it was a different normal: domestic travel was surging, but international travel was still depressed given pandemic-related border restrictions and concerns about health and safety. Moreover, the free market itself has been a positive social force, fueling the economic growth that has brought dramatic advances in health, longevity, and general prosperity around the world. The team used insights from the parameter relations in the model to design an experiment in the plant, and these results were used to improve the model and inform operations as to where to place new sensors. US small-business revenue fell more than 30 percent between January and December 2020. In a study that looked at 615 large- and midcap US publicly listed companies from 2001 to 2015, MGI found that those with a long-term viewsomething thats a core of stakeholder capitalismoutperformed the rest in earnings, revenue, investment, and job growth. Anniek Bao, Travel rebounds over Chinas national day holiday, Caixin Global, October 9, 2020, caixinglobal.com; Monica Buchanan Pitrelli, More than 600 million people traveled in China during Golden Week, CNBC, October 9, 2020, cnbc.com; Guang Chen, Will Enger, Steve Saxon, and Jackey Yu, What can other countries learn from Chinas travel recovery path?, October 2020. Adam Smith, The Theory of Moral Sentiments, London, United Kingdom: A. Millar, 1759. Productivity is only one number, albeit an important one; the startling figure for the United States in the second quarter was based in large part on the biggest declines in output and hours seen since 1947. Using months or even years worth of information, analytics models can tease out efficient operating regimes based on controllable variables, such as pump speed, or disturbance variables, such as weather. But even in an era of low interest rates, the reckoning could be painful. Arun Arora, Hamza Khan, Sajal Kohli, and Caroline Tufft, DTC e-commerce: How consumer brands can get it right, November 2020. 7 27 30. With the development of AI and data analytics, companies can learn more about, audit, and connect with their entire value chains. McKinseys most recent consumer survey, published in late October, found that countries with older demographics, such as France, Italy, and Japan, are less optimistic than are those with younger populations, such as India and Indonesia. A common failure mode for companies looking to leverage AI is poor integration of operational expertise into the data-science process. 26 Teams should evaluate features by inspecting their importance and therefore their explanatory power. Healthcare system reform is difficult. In normal times, getting to that level would have taken two to three years. We stand by those assertions. Indeed, one of the first things people do as they grow more prosperous is to travelfirst close to home and then further afield. Try removing some filters. Concurrently, companies should upskill their existing process experts in analytics tools and agile ways of working. In Japan, fewer than 1,000 institutions offered remote care in 2018; by July 2020, more than 16,000 did. As much as a quarter of global goods exports, or $4.5 trillion, could shift by 2025. EDwAHWIP6|kA!$D The travel industry turned upside down: Insights, analysis, and actions for travel executives, How COVID-19 has pushed companies over the technology tipping pointand transformed business forever: McKinsey Global Survey results, How COVID-19 has pushed companies over the technology tipping pointand transformed business forever, Accelerating digital capabilities to recover from the COVID-19 crisis, DTC e-commerce: How consumer brands can get it right, Making a daily to be list: How a hospital system CEO is navigating the coronavirus crisis, Beyond hiring: How companies are reskilling to address talent gaps, The Bio Revolution: Innovations transforming economies, societies, and our lives, Risk, resilience, and rebalancing in global value chains, The emerging resilients: Achieving escape velocity, Earning the premium: A recipe for long-term SPAC success, How the State Bank of India is learning from crisis, Beyond coronavirus: The path to the next normal, The future is not what it used to be: Thoughts on the shape of the next normal, The European Union plans to dedicate around 30 percent of its $880 billion plan for COVID-19-crisis plan to climate-change-related measures, including the issuance of at least $240 billion in green bonds.. In the best examples, we find that time-series historian data are trusted, have minimal gaps, and include metadata that are descriptive and correct. Seth Borko, Wouter Geerts, and Haixia Wang, The travel industry turned upside down: Insights, analysis, and actions for travel executives, September 2020. The COVID-19 crisis has highlighted the interconnectedness of business and society. Chinas consumers are relievedand spending accordingly. Jared Spataro, 2 years of digital transformation in 2 months, Microsoft, April 30, 2020, microsoft.com. A month later, we noted that it could bring a dramatic restructuring of the economic and social order. Instead, its an argument to infuse profit, a readily measured metric, with a sense of purposesomething that humans naturally seek. The implication is that there is a resiliency premium on recovery. Experts typically have engineering or other similar backgrounds; they are accustomed to leveraging formulas to describe physical processes. Most of all, it will require individuals, businesses, and governments to be willing to embrace change. That type of thinking can be beneficial in creating smart data, but it can also engender distrust for AI-based approaches. increase of 5 to 15 percent. Its possible, albeit speculative, that the COVID-19 crisis foreshadows what a climate crisis could look like: systemic, fast moving, wide ranging, and global. And it has history on its side: returns on PE investments made during global downturns tend to be higher than in the good times. Never miss an insight. Andy Bounds and Chris Tighe, Starting a business in the midst of a pandemic, Financial Times, November 26, 2020, ft.com. This platform has been under development for years, but these are the first vaccines that have secured regulatory approval. Arun Arora, Hamza Khan, Sajal Kohli, and Caroline Tufft, . To put it another way, the first half of 2020 saw an increase in e-commerce equivalent to that of the previous ten years. While the pipeline is being reestablished, OEMs and external consultants can be used to augment teams, but owning the skills is important in the long term because it is a source of differentiated value. When a single country or even a single factory went dark, the lack of critical components shut down production. In February 2020, Janet Yellen, who is Joe Bidens choice to become Secretary of the Treasury, said that the US debt path is completely unsustainable under current tax and spending plans. But with vaccines beginning to roll out, its possible to be cautiously optimistic that the next normal will emerge this year or next. 15 Moreover, in our experience, upskilling has the added benefit of increasing job satisfaction and retention. The COVID-19 pandemic has been an economic and human catastrophe, and its far from over. We do not believe there is a conflict between the two. For everyone, there will be new opportunities in M&A and an urgent need to invest in capability building. How the State Bank of India is learning from crisis, McKinsey Quarterly, July 24, 2020. Industrial companies are looking to AI to boost their plant operationsto reduce downtime, proactively schedule maintenance, improve product quality, and so on. Germany has also seen an increase in new businesses compared with 2019; ditto for Japan. In China as a whole, hotel occupancy and the number of travelers on domestic flights were more than 90 percent of their 2019 levels at the end of August, and over the October Golden Week holiday, more than 600 million Chinese hit the road, around 80 percent of last years figure. Once these elements are combined with an agile way of working that advocates iterative improvement and a bias to implement findings, a true transformation can be achieved. That said, France saw 84,000 new business formations in October, the highest ever recorded, Examples include agriculture (genetic modification to create heat- or drought-resistant crops or to address conditions such as vitamin-A deficiency), energy (genetically engineered microbes to create biofuels), and materials (artificial spider silk and self-repairing fabrics). People who travel for pleasure will want to get back to doing so. And a McKinsey Global Survey in February 2020 found that a majority of the executives and investment professionals surveyed said they believed that environmental, social, and governance programs already create short- and long-term value and will do so even more five years from now. Andy Bounds and Chris Tighe, Starting a business in the midst of a pandemic, Financial Times, November 26, 2020, ft.com. Once businesses began to study how their supply chains worked, they realized three things. Sorry, we couldn't find any results. 23. Please try again later. Fisher thinks telehealth could account for 30 percent of all healthcare visits in the future. There is a case, then, for businesses to take action to limit their climate risksfor example, by making their capital investments more climate resilient or by diversifying their supply chains. Report Its about building the trustcall it the social capitalthat businesses need to keep doing business. Instead, teams should start with the critical sensors identified by process experts and carefully address data gaps using virtual sensors and physically correct imputations. 32. 31. Companies will have to make decisions on everything from real estate (Do we need this building, office, or floor?) Something went wrong. Seth Borko, Wouter Geerts, and Haixia Wang. Alex Lynn, Asias dealmakers spend big during pandemic, get little back, PEI Media, November 23, 2020, privateequityinternational.com. And third, most businesses do not have a good idea of what is going on lower down in their supply chains, where subtiers and sub-subtiers may play small but critical roles. Debt, inequality and the coronavirus: A conversation with former Fed Chair Janet Yellen and the World Banks David Malpass, Marketplace, February 4, 2020, marketplace.org. World Travel & Tourism Council, wttc.org. Thus, creating a high-quality dataset should be the focus, rather than striving for the maximum number of observables for training. Beyond hiring: How companies are reskilling to address talent gaps, February 12, 2020. 3 can decide what to invest in for the next stage. But the trend is clear: many consumers are moving online. Hours and incomes of self-employed workers stayed low over summer, LSE, November 10, 2020, lse.ac.uk. Perhaps most important, it requires commitment from the top that inculcates a culture of lifelong learning. While the country began seeing a significant increase in new cases in December, fewer than 1,000 South Koreans died from COVID-19 in all of 2020. The European Union has not seen anything like this response, perhaps because its recovery strategy tended to emphasize protecting jobs (not income, as in the United States). China, some of the Gulf States, and India are investing in green energy on a scale that would have been considered improbable even a decade ago. Jay Agarwal is a consultant in McKinseys Boston office, Sean Buckley is a partner is the Dallas office, Michel Van Hoey is a senior partner in the Luxembourg office, Joris Van Niel is a partner in the Amsterdam office, Robert Samek is a senior partner in the Toronto office, Ken Somers is a partner in the Brussels office, and Ian Wells is a consultant in the Houston office. As the pandemic recedes, governments will have to figure out how to address their fiscal difficulties. 7. When combined with the sheer number of sensors available in modern plants, this necessitates a massive number of observations. 251 0 obj <<11E0A5146DDA6F41B5CEB6D000D599FC>]/Info 226 0 R/Encrypt 228 0 R/Filter/FlateDecode/W[1 3 1]/Index[227 39]/DecodeParms<>/Size 266/Prev 943905/Type/XRef>>stream With the pandemic largely contained in that country, household spending fueled a faster-than-expected 3.3 percent growth rate in the third quarter of 2020, and spending on goods and services rose 7.9 percent. Our experience shows that success in both areas can result in an EBITDA 12 New research reveals why some companies are doing better than others. Instead, teams should pare the features list to include only those inputs that describe the physical process, then apply deterministic equations to create features that intelligently combine sensor information (such as combining mass and flow to yield density). To cope with the 200809 financial crisis, there were substantial government stimulus programs, but few of them incorporated climate or environmental action. An empirical equation used to approximate pressure loss in a fluid due to friction in a pipe that was proposed by H. Darcy and J. Weisbach. The first country to be hit by the COVID-19 pandemic, it was also the first to emerge from it. Productivity and costs: Third quarter 2020, revised, US Bureau of Labor Statistics, December 8, 2020, bls.gov. Teams should bear in mind that process data naturally exhibit high correlations. 2. All told, however, a survey of business-travel managers found that they expect business-travel spending in 2021 will only be half that of 2019. and 20 percent more than in the same month in 2019. Alex Lynn, Asias dealmakers spend big during pandemic, get little back, PEI Media, November 23, 2020, privateequityinternational.com. For example, gene-editing technologies could curb malaria, which kills more than 250,000 people a year. From machine learning operations and organizational change to ethical considerations and emerging use cases, this is QuantumBlack, AI by McKinseys latest thinking on how organizations can most effectively and responsibly use AI to create business value. These insights can be embedded into existing control systems, bundled into a separate advisory tool, or used for performance management. That approach can work, but it usually produces models that exhibit a high parameter dependence, require frequent retraining, have a high number of inputs, or give unphysical or unrealistic results. BlackRock, a global investment company with around $7 trillion in assets under management, noted in its 2021 Global Outlook that, contrary to past consensus, it expects that the shift to sustainability will help enhance returns and that the tectonic shift towards sustainable investing is accelerating. 5. For example, according to Michael Fisher, president and CEO of Cincinnati Childrens Hospital Medical Center, there were 2,000 telehealth visits recorded at the organization in all of 2019and 5,000 a week in July 2020. All over the world, the costs of pollutionand the benefits of environmental sustainabilityare increasingly recognized. The result was consensus between data-science and operations colleagues and a production increase of more than 20 percent. Theaters are dark. In leading companies, we find that machine centers have dedicated programmable logic controllers with extra inputs and memory capacity. In these and other ways, consumers have pulled back. For example, companies that become certified B Corporations are legally required to consider the interests of all stakeholders in their decision making, including by changing their governance structures to that effect. The United States is transitioning away from coal and is innovating in a wide array of green technologies, such as batteries, carbon-capture methods, and electric vehicles. Thats one reason why agencies such as the US Department of Defense are diversifying their networks of suppliers for essentials, such as in healthcare manufacturing and microelectronics. There will be challenges to rolling out these vaccines on the scale needed, but that does not lessen the accomplishment. In the United Kingdom, debt rose to more than 2 trillion, a record and more than 100 percent of GDP. 34. Thats where stakeholder capitalism comes inas a bridge between businesses and the communities of which they are a part. But its worth noting that US productivity in the third quarter of 2020 rose 4.6 percent, following a 10.6 percent increase in the second quarter, which is the largest six-month improvement since 1965. Raw process data nearly always contain deficiencies. Gwynn Guilford and Charity L. Scott, Is it insane to start a business during coronavirus? A model was built to predict pressure buildup. Then, they will need to adapt their big data into a form that is amenable to AI, often with far fewer variables and with intelligent, first principlesbased feature engineering. But the effective use of technology during the pandemicand the economic constraints that many companies will face for years after itcould augur the beginning of a long-term structural change in business travel.
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