mia toro luggage warranty claim

Overall Best Luggage: COOLIFE Luggage 3 Piece Set Suitcase 3. Whenever possible, make your bag distinguishable from the rest by using different color straps, tying yarn to the handle, or writing your name on the side. It is the World's First Virtual Warranty. You can also choose between four colors for your luggage: black, green, pink, and white. I have taken a few trips and used all of my suitcases without problems other than a minor inconvenience: the zippers on the piece of fabric that divides the top and bottom are really tight in the corners; its hard to get them zipped. We Offer free shippingon all orders over $70. Nothing is more interesting than Mia Toros suitcase.That said, there are some flaws.First, the parent agency is approved by Planet Traveler. Mia Toro Luggage Review: Is It A Good Brand? There is no need to tilt the luggage when rolling it. Shame because its pretty but not made well. Details: Onda fusion Italian designed hard side spinner luggage combines the highest quality features and esthetics for the modern traveler, Package Dimensions: 31.5 x 21.0 x 12.0 inches, Refund policyShipping policyPrivacy policyTerms of serviceContact Us, THE TRAVEL EXPERTSAffiliate Disclosure StatementAbout Luggage Factory Warranty Info. All Mia Toro Products come with a worldwide 10 year protection that is effective from the date of purchase. You dont even have to call us! Review requests are sent by email to customers who purchased the product. I think were just offering a really great deal here for new luggage. Only necessary. I could not find the website listed for warranty. View the Goods FAQ to learn more. When shopping for a travel bag, you have to ensure that it is lockable. Your travel experience will change to a new exciting level, Embossed ridged contemporary design with armored corners. 100K Luggage, Handbags, Carry-Ons and More. One of this reasons we chose this as the overall best is that you can choose to buy a set of three or one of the 20, 24 or 28 suitcases. Warranties apply to any and all Mia Toro products worldwide. Many of their suitcases are expandable, this is a huge plus because it gives you about 25% more room to place in extra stuff before you embark on your trip. Warranty: World wide 10 years cloud protection warranty. Expandable storage space.5. Just make sure they dont wrinkle easily. We found several people who said that soon after the first flight, either the wheels stopped immediately, cracks appeared in the hard shell, or they were electrocuted. For those who prefer something more practical, collecting industrial structures is a good option. There are cross straps for keeping your clothes in place. Carry in shape4. The fusion of art and science together. Refunds will only be issued to the original credit card that you use when placing your order. These handy cubes allow you to efficiently pack all your clothing and gear into your luggage in an organized and clean way. Are these the same item that they have on their website claiming to sell for $840 but on sale right now for only $420? To receive protection services and determine your coverage eligibility, please notify Mia Toro by calling 1.844.646.6887 to report any damages that may have occurred. Grow Your Business by Working with Groupon, Do Not Sell or Share My Personal Information. It can be easily installed in the upper cabin of the aircraft. 15 Surprising Facts About The Eiffel Tower, 17 Important Reasons To Take Regular Vacations. The creation of the Onda fusion composite hardside spinner luggage began with one complex goal. 1. Outer bag.4. It is a 20-inch suitcase, very suitable as a portable suitcase. Scan to download the Groupon Mobile App on IOS or Android. This is actually Mia Toro Italias main sales center point the last two series Designer Art and Industrial Texture looks beautiful. 1. No matter where you are in the world you can use our app to file a claim by taking a photo of your claim and submitting it through the app. First time purchase only, local category deals. At travel efficiency, one way we judge luggage durability is the warranty terms placed on each item by the manufacturer. The exterior design is impressive, strong and durable and its edges are further reinforced to avoid unnecessary cracks when transporting airline luggage. What currency do they use? If you want luggage that stands out, looks great and is very stylish, it will be a good fit for you. Chester luggage scored 91, Travelpro 90, Samsonite 85, Delsey 83, Travelers Choice 82, and Ricardo Beverly Hills 82. The wheel rotates 360 degrees and the handle is retractable. Another advantage of buying a set is that your luggage will have a uniform design and theme. Mia toro is so lightweight because of the lightweight Flex Armor Composite. There is also a compartment for toiletries and another for extra items. Our experience is revolutionary when design and crafts meet art. Bright and colorful design2. Therefore, it can contain an additional 25% of clothing or items. 1. Features: Scratch resistant exclusive texture. Other notable features include ergonomic handles, a dedicated tag bogie (behind the briefcase), top and side handles, compression straps, and a zipped mesh pocket inside. Is the burgundy color the pretty copper shade its showing, or is it actually red? We have top-quality luggage items such as suitcases, briefcases, backpacks, kid's luggage, handbags, and various travel accessories. From our observations, we realize that the company produces quality pieces of luggage, however, the main thing that stands out is their bold designs. There are also repair centers where you can report the faulty product and claim a warranty. The whole process has a few details and ingredients and anyone looking at the bag can tell that it is luxurious. The following items should be packed in your carry-on luggage, purse, or briefcase: If youre a fellow vegan, here are some items to pack in your carry-on so that theyre easily accessible: Here are some of the general items you should pack in your checked luggage or bags: If you have some extra space after packing your essentials, here are some items you might want to bring along with you that can help you on your journey: Vegan Checked Luggage Items Again, for our vegan readers, here are some items to pack in your checked luggage to help you along your travels: Your payment information is processed securely. For repairs, freight is included only for domestic shipping from our claim center to customer or repair center. ), Shower essentials (vegan shampoo, conditioner, soap, etc. Rotating wheel3. This is the worlds first virtual guarantee. Overall Best Carry-On: Samsonite Omni PC Hardside Expandable 2. covers your claims within 24 hours with the part simply shipped to you. The real quality of their bags is based on customer feedback because we could not test them in real life. They also own several other lesser-known luxury travel accessory brands, each with a slightly different goal. We have noticed that double roller wheels feel more durable. Keep all important medications on your person (in your carry-on) at all times. It is an Italian brand that has been around for about 30 years, their products are sold in about 42 countries and are available at some large online retailers. It is not as popular as some brands like Samsonite or Swissgear but is certainly a good luggage brand you can decide to purchase travel products from. Your feet tend to swell due to lots of walking and high altitudes. Mia Toro Huntas is a secondary company of the Milano Group. Drinkable vegan nutrition (in case of emergency). In this case, Mia Toro offers a 10-year warranty on their luggage, this should be a good indicator of the products durability. How do you say hello? I was excited when it arrived and used it a couple of times before the stitching started coming apart. Its time to decide if you want to go with Mia Toro or not, our verdict is simple. Loved the design but item arrived with a ripped interior pocket! Upload your receipt to your cloud account (no need to save receipts anymore) Interestingly, most customers say their suitcases look better in real life. Its color may also make it perfect for older children. It is a small carryon-size luggage that has a bold butterfly theme. ($128.89), they were listed at $1,020 on the Mia Toro Website, and then as now were on sale for $510. Please Allow 24-48 Hours for us to reply. Groupon Gift Ideas | Valentine's Day Gifts | Mother's Day Gifts | Father's Day Gifts | Things to Do | Kids Activities | Nightlife | Restaurants | Spas | Massages | Hair Salons | Travel, See Promotional Terms. Bring a few extra keys to your locks along with you. The item was clearly sold with a warranty promise that appears impossible to deliver at this juncture. They are glossy finish enhances the industry among the last generation.Ergonomic gel gripMia Toro Italia offers 10 Year Global Cloud Protection to provide you with the parts you need within 24 hours of your claim. The Worlds first virtual warranty with hassle free registration for your luggage. Although many people have complained about the quality of their regular wheels, both have complained about the two wheels. Use it frequently. Write down a few phrases related to asking for directions, ordering food, etc. The Mia Toro brand is synonymous with strength, beauty, technology, and innovation. So, at the airport, you can easily identify your luggage at the baggage claim. The inner compartment is very large and spacious with straps for securing your clothes in place. Just used it once. To receive protection service, please take or ship your product to one of our authorized repair centers. Surprisingly, the Haunted Milano Group also owns the Planet Traveler brand. Many compliments. Do they drive on the right or left side of the road? Mia Toro Italy Tasca Moderna Hardside Spinner Hand Luggage: Mia Toro Italy Rotation Hard Side luggage: Basic information and reviews about Mia Toro Italian luggage: Industrial texture collection of Mia toro luggage reviews: Mia Toro Allegra Pop B20 One Size luggage: Mia Toro Italy Tosetti Hardside Spinner luggage: Mia Toro Italy Idice Softside 24 Inch Spinner luggage: Mia Toro Allegra Pop B20 One Size luggage, Mia Toro Italy Idice Softside 24 Inch Spinner luggage, Best Mens Mountain Bike Under 300 Dollars, Best Bike for Short Female: a buyers guide to finding what you need, Lucas Suitcase Warranty The Best Lucas Designer Luggage Collection, Best Bicycle for 7 Years Old Girl in 2022 Reviews & Buying Guide, Best Travel Luggage For Kids Of All Ages (Cute & Easy Suitcases) Reviews In 2022, International Airlines Carry on Luggage size cm: A Complete Guide, Best pilot flight bag reviews in the USA (in January) 2022. The idea behind the collection of industrial textures is to create rigid suitcases from unique materials that have never been used before. The red I got is pretty much red (or is that burgundy? You can choose to zip away this area to reveal extra storage space. If you use locks regularly, TSA agents may break locks or zippers to check the contents of your suitcase. It has spinner wheels and comfortable telescoping handles, just like the aforementioned products. As you would expect from an Italian brand, the product looks very high quality. You dont have to call us! It has a polished-brush finish that gives it a glossy look and will make it stand out as a great-looking suitcase. at the bottom of your bag/luggage. Be the first to ask a question about this. Some product descriptions mention that the bag comes with TSA locks, while in reality it is not. Learning a few common phrases from the place youre traveling to can be extremely helpful. These are made in China like almost everything today. Totally hassle-free and worry-free.Its size is 9x14x22. These suitcases do seem like a good value for the money. Make a packing list in advance to make sure you dont forget anything important. 718-2194427Monday to Friday09:30 am - 5:30 pm EST. All these pieces of info will be extremely helpful. Capacious hardside spinner luggage features an easy-grip handle and spinner wheels for easy portability on your travels. What a cute pattern I got a complement the second Durable and lightweight.2. If youre looking to travel more in 2019 and beyond, youre in luck traveling is now easier than ever before. Would you like to find the Mia Toro ITALY luggage? Here is another important feature: TSA approved locks. In this article, we will be reviewing Mia Toro luggage in detail, we will discuss their company information, their best products, warranty, customer support, what to look for when purchasing, and how to care for your product. Most suitcase manufacturers talk openly about this and what kind of frame composition: polycarbonate, polypropylene or ABS. Their products are known for their unique designs, awesome texture, and long-term warranty. From what I can see on my end, these are the same models (M1228-03PC) as the luggage you are referring to. And judging by the reviews, Miss Toro is not very reliable. This is a 20-inch suitcase that is ideal for use as a piece of carry-on luggage. Each product seems to have a unique texture or design. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. We do not store credit card details nor have access to your credit card information. Subscribe to Our Newsletter & Get 10% Off Coupon Code for Your First Order. Important Things To Know About Their Products. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. It can fit in the overhead bin of a plane easily. Strongsuitcases.com is offeringstylish luggage that is vegan, cruelty-free and Eco friendly. WOOT CUSTOMER SERVICE: can you help us get this resolved with the manufacturer? With Mia Toro you get the most basic features but nothing innovative or new. Many of their luggage pieces are artistic, with their hard side products being more popular than their soft side ones. Some people have problems with wheels (rough brakes when used in rough areas).Some bright models are not so bright in real life.It is difficult to get their support.Many say that suitcases are fragile.The bag has an average rating of 3-4, but the height varies according to the model. The internal storage area has straps for putting your clothes in place and a zippered compartment for keeping cosmetics and other small items. We love how they have combined the best of both worlds. All Groupon reviews are from people who have purchased this product. Warranty: World Wide 10 year Cloud Protection warranty. The suitcase is also easy to transport. Mia Toro ITALY comes from Italy, home in fashion and style. Have you used any Mia Toro luggage in the past? These locks allow airport TSA agents to quickly get into your bag. Illeso Hardside Spinner 3PC Set Looks the same. Zippered divider panel to help with organizing. And designer art is even better for those looking for something brighter. Warranty: World Wide 10 year Cloud Protection. I primarily purchased two sets of these because of the hard shell option as well as the claim of "Mia Toro Italy offers a World Wide 10 year Cloud Protection* warranty . Take the time to weigh your luggage before checking them in. So, there is no chance to damage the body of luggage easily. Italys Mia Toro luggage is ranked 15th in the top luggage brand Smart Journey with 68 points for its great reviews.Other options have performed better for the middle class. MIA TORO MIO Spazzolato 14" Hardside Spinner Under-seat Companion Bag designed hard side spinner under seat combines the highest quality features and esthetics for the modern traveler. File a claim from your phone from anywhere at any time I think there are many better options available for the same price in the middle class, such as Chester, TravelPro, Samsonite, Delsey, Travelers Choice, or Ricardo Beverly Hills. Any question? This is a medium-sized 24-inch softshell suitcase that is made from durable polyester material. The built-in stroller is very large and has belts to ensure the safety of your clothes. They carry a few dual wheels (eight in total) and some regular wheels (four in total) in their bags. We also found that many of them give leather bags as gifts to their relatives or friendsI have read all the available reviews. This Mia Toro Allegra Pop B20 is a lightweight Armor-Flex compound. Make several copies of your itinerary, important phone numbers, and other handy information, and place them inside your carry-on and checked bags. As mentioned earlier, the company provides worldwide 10-year warranty protection that is effective from the date of your purchase. Their products dont look regular at all and can be classified as real artistic expressions. Features: loved it came on rime..would recommend it to my family and friends. Covers your claims within 24 hours with the part simply shipped to you. This means that we have received your order in our system and pre-authorized your credit card for the purchase. Your travel experience changes to an exciting new level.Armor-Flex pocket systems. If at all possible, download books and movies on your phone or portable device instead of packing physical books. You dont even have to call us! The term Mia Toro is an Italian phrase that means my bull, and according to the manufacturer, it stands for strength, beauty and how your travel experience will change to a new exciting level. This is perhaps one area where the brand seems to do excellently more than many competitors. Very disappointed. The wheels spin 360 degrees while the handle is soft and telescoping, so you can easily roll it around the airport, hotel walkways or long corridors. To be frank, this brand isnt rated as the most durable in its category, in fact, their average product isnt rated as high as similar brands like Coolife. The main storage area has cross straps for securing your items in place. This is particularly important for hard side luggage because they are relatively rigid and cant take in some last-minute items the way soft side ones can. ), Vegan snacks (chips, protein bars, cookies, etc. We independently researched and selected these productsif you buy from one of our links, we may earn a commission at no cost to you. Yes, there have been some impressive improvements, the Design Art collection performs just as it comes in strength. However, because of their long warranty period of 10 years, you can expect it to last to some extent. Second, most of the luggage was not checked properly. Thank You. Required fields are marked. This expandability is an important feature if you are buying a hard side suitcase. There is a zippered mesh compartment for placing small items and toiletries. In general, I hate buying luggage because it always seems overpriced, and I dont know that we as consumers have much clue as to what is a good value or well-built so I almost always feel like Im getting ripped off. Keep your car keys, wallet, passport, health insurance card, and other important items in your carry-on. The luggage itself seems reasonable for the price. You don't even have to call us! The finish is amazing, it looks like wood. The Mia toro has an exclusive scratch-resistant texture. Lets face it traveling for a long period of time requires a good amount of planning. If you want to get good value for this brand, it might be better to purchase aset of three suitcasesinstead of one. All claims must be reported immediately to avoid further damages or delay in repair. The small size means that it cannot hold a lot of things and can store clothes and items for a few days. If youre looking to stand out from the crowd at the airport, then this brand is a good fit for you. Pack heavier items (such as shoes, hairdryers, bottles, etc.) The space in its main compartment is very large with a zippered area that can contain cosmetics. Strict design. Many people complain that the product description is wrong, the size is too big, and the bag is not made properly. This luggage is a light trolley. This way, it can fit in 25% more clothes or items. Also, it comes with spinner dual wheels that can go 360 degrees. As you begin each day, simply pull out the desired bag and youll have a complete outfit ready-to-go. Weve also included a few vegan-specific packing items to keep in mind. If your item(s) do arrive damaged, please send photosto returns@strongsuitcases.comand we will process aninsuranceclaim on your behalf. Telescopic handle.4. As soon as you place your order, you will receive an order confirmation e-mail. For post-purchase inquiries, please contact customer support. If youll be traveling for more than a few days, you might need a bigger suitcase to take along. Finally, the warranty period is very limited, making it difficult to get support. Some people report that their support is not very helpful and is usually unresponsive. Then, place them snugly in a bag and use a vacuum sealer to compress. However, we would say that this is more of a marketing ploy because these improvements are more visual than effective. With our 10 Year Protection, we cover repairs to your luggage in the unlikely event of manufacturing or workmanship defects. This is a 24-inch medium-size soft suitcase made of durable polyester material. Another advantage of buying a set is that your luggage will have a uniform design and theme. Mia Toro claims they are built to withstand the harshest conditions. Place dryer sheets in between clothing before you fold them so that your luggage smells fresh for the duration of your trip. This will save you even more space. The external design is awesome and sturdy, its edges are reinforced to prevent unwanted cracks when handled by airline baggage agents. Replacement part will be sent with in 24 hours. are in small TSA approved bottles. Again, for our vegan readers, here are some items to pack in your checked luggage to help you along your travels: Vegan condiments (black pepper, salt, etc. I guess Ill try again (initially submitted once for the set, I guess Ill try separate submissions for each piece now). Proponents of her case have been working to make the actual transcript of this statement available online. Many comments say that the luggage is fragile and will break during the first or second trip. Here are some factors you need to know before deciding to go with Mia Toro or not. I paid $10 more for my set; I guess that pays for the nicely designed and implemented locks on mine. Vegan snacks (bananas, gummies, granola bars, etc. Our list price doesnt always come direct from the original manufacturer of the product, it can also come from the Seller or Supplier from where we got these. There is a rack bogie for cosmetics. To make travels easier, follow a preparation schedule that lists all you need to do before your trip commences. It is the Worlds First Virtual Warranty. In Italian, Mia Toro means my bull and stands for strength, beauty, and passion.Mia Toro Italia is only a few years old, but the manufacturers of this brand have more than 30 years of experience in luggage production. The authorized repair center will make the final determination on the status of the product. To help you enjoy your destination with ease, do some research on the areas ways of living. If you are looking for really lightweight luggage, you can check out ourreview of IT luggageandLucas luggage. Save even more space by tightly rolling each item of clothing. Mia Toro tops our rankings in the design category. Bold and pretty design with a wood-like finish, Their suitcases are actually not the cheapest, they cant be classified as a budget-friendly brand. At the same price range you can get the Travelpo Platinum Elite which is virtually indestructible and has a lifetime warranty. Small size can be used as luggage in luggage.2. It is also the bag youll have to carry yourself along your travels, so it's important to make sure that you dont pack it to be too heavy. Stuff smaller items such as socks and hosiery into your shoes to save even more space. Our team isjust one click away. Many popular Mia Toro luggage sets are hard side, so if you are looking for something different but just as sturdy, this is a worthy pick. Today, your luggage has been sold in more than 42 countries. This will help you quickly find your luggage on the carousel and prevent others from accidentally mistaking your luggage for theirs. __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"var(--tcb-color-4)"},"f2bba":{"val":"rgba(11, 16, 19, 0.5)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"trewq":{"val":"rgba(11, 16, 19, 0.7)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"poiuy":{"val":"rgba(11, 16, 19, 0.35)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"f83d7":{"val":"rgba(11, 16, 19, 0.4)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"frty6":{"val":"rgba(11, 16, 19, 0.2)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"flktr":{"val":"rgba(11, 16, 19, 0.8)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, Mia Toro Italy Duraturo Hardside Spinner Luggage 3pc Set, Charcol, Black, Mia Toro Italy Tosetti Hardside Spinner Carry-on, Gold, Mia Toro Allegra Pop Dragonfly 20", One Size, Mia Toro Italy Idice Softside 24 Inch Spinner, Grey, One Size, Mia Toro Joao Zebra 28", Wood HumBird, One Size, {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}. The repair center will evaluate your luggage and determine if it is damaged, wear, or defective and if your product is currently under warranty. Most orders are delivered within 7 business days from the purchase date. When the wheels are smooth and retractable, the wheels can be rotated 360 degrees, so you can easily roll in the airport, on the hotel curb or on the sidewalk. Remove all loose straps from your luggage before checking them in. Tunnel Run - Great endless arcade game for in between. In our research, we realize that the shorter the warranty period offered, the more likely that the craftmanship of a luggage piece isnt all that great. Searching the app store reviews shows this issue has been around for at least a year. ). Footwear (sandals, running, casual, dressy), Accessories (hats, scarf, handbag, umbrella, belt, watch, etc.). It has a brushed and polished surface treatment, gives it a shiny look and makes it a beautiful suitcase. The wheels roll 360 degrees and the handle is telescoping. Flights are cheaper, booking accommodations is easier, regulations are less restrictive, and there are a countless number of apps and tools to help make your travels even easier. Oh when I bought mine from Woot! Or did you find this review helpful? Its size means that it is meant to be checked in when traveling by air. If theres ever an emergency, you need to have the medication hander versus stowed away in your checked baggage. TSA Regulations Restrictions and FeesAirline LuggageLuggage CleaningSize GuideWeight Restrictions, Best Designer LuggageBest OvernightRFID and SafetyTSA Combination LockHow to Set A Luggage LockCarry-On Size Restrictions. People are not satisfied and want to sue Planet Traveler for the scandal. Tried to contact the website for the warranty claim. The storage space is fair, the main storage area can contain clothes for a few days or a weekend. Their suitcases are actually not the cheapest, they cant be classified as a budget-friendly brand. Totally hassle free and no worries.. Weekend messages will be addressed on Monday. However, when we look at many reviews on Amazon it seems that their product descriptions are sometimes wrong. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Whereas Mia Toro can price theirs however they want (being the makers and all). Like most brands, weve got bad brands. To get this warranty, it appears that you have to use their app to register your luggage either using a QR code stitched in the luggage (not present in mine) or the style number.

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