innovaplas customer service

Reviewed in the United States on August 18, 2018, I LOVE these pool steps!! However, when we slid the stairs into the pool we were surprised to see that the two deck brackets attached to the top of the the stairs were suspended 3" above the deck even at their lowest setting. We have used all summer without issue. upgrade for a complete overhaul of the existing lighting system. You'll need to replace the sand bag each year, otherwise algae/mold will form in the bag. Fix an issue with bluetooth connexion on Android 10 and 11. http://www.innovaplas.com/services/policies/confidentiality_innovalite_app.pdf. Reviewed in the United States on May 16, 2019, This is perfect! Reviewed in the United States on June 11, 2021. Very frustrating. Im happy with them. Installation notice or questions pool lighting system, Warranty registration steps and ladders, Pool lighting system installation/questions, VOYOU - Performance crative | Agence de publicit. This is an excellent quality pool stair steps. They take up less room in the pool. We had stairs like these for our other pool, but we moved and got a new pool, and we knew we wanted these same stairs. I wish they would correct this issue that seems to be common among other users too. Reviewed in the United States on September 2, 2017. This is like putting together an IKEA piece of furniture. Reviewed in the United States on April 21, 2020, EXACTLY WHAT I ORDERED & better then I thought ! Over the last 30 years, weve installed thousands of in-ground and above ground pool lights, whether its for a new pool installation, re-installation after a liner change, or a simple L.E.D. We have an above-ground pool with a deck around the top. My biggest concern is disassembling for the winter time. Disabling it will result in some disabled or missing features. Olympic Pools and Hot tub sales, service and installation. We were a little dismayed to discover that because we have a 30' x 15' rectangular "on-ground" pool (which has both a 42" shallow end and a 5' deep end) our shallow end does not meet the minimum depth of 48" which is standard for most above ground pools. These are really nice stairs with a shelf underneath the steps to place a bag of sand to help keep them from moving around. I know some people use sand bags, but dont feel like we really need to do that. Very sturdy. As a member of our VIP insider program you will receive monthly savings coupons, vouchers and exclusive insider promotions. Service call/installation details (check). It arrived in less than a week! When the kids get a great whirlpool going it does start to float a bit, but stay put. Our mission is to provide high quality products and service at competitive prices. Thank you. It's basically the same app but looks a little more updated with more features. So make sure that your pool depth falls within the 48" to 52" range as stated in the product description or you will find yourself having to do some additional work to make these stairs work. Reviewed in the United States on June 28, 2021. Makes it much easier to enter and exit the pool. No complaints what so ever , Reviewed in the United States on July 19, 2018. Come visit our showroom! With the acquisition of Lumi-O International in 2009 and Access Resin Products a few years prior, our line of products is not only one of the most complete on the market, but also makes Innovaplas one of the key players in the industry. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. This is an exact replacement for the pool stairs I already had that were about 7 years old and cracked. Application for LED / RGB control for above ground pool. Easy to assemble. Lumi-O is a manufacturer of rotomolded spas, drop in pool steps, inground & above ground pool lighting system including installation services in its local market. Thanks to Innovaplas, we saved quite a bit of money. No thanks, I'm not interested in saving money on my chemicals and select accessories. The light is recognized via Bluetooth within my phone settings and I'm able to pair the device, but it won't show up within the app. Reviewed in the United States on September 12, 2019. We'll also keep you up to date on exclusive rebate offers! Developers can show information here about how their app collects and uses your data. In 2016, after chlorine and sun damage (and a few extra hefty guests), they started to crack. Beautiful product and great company , Reviewed in the United States on August 19, 2016. My husband 'cut off' the ladder,' leaving a 6" length handles lower than the decking, and simply lowered the handles into the holes on the composite decking. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Exactly what I hoped they would be. Otherwise, we are happy with the stairs and look forward to using them as soon as the weather gets warmer. I was able to connect with no issues on my work iPhone. If retro-fit only, a traveling and installation fee applies. We purchased these mainly for our grandkids and our kids dogs but I will admit that we will probably enjoy the easier in-and-out access as well. Latching system fell apart after 3 days no details online on how to fix. We visited our local pool store, and this exact model of replacement was being sold for $598. Need interior schematic. We replaced a huge wedding cake step system that was impossible to weight down. It appears it's an app issue, not a light issue. We put a 50 lb bag of sand in the third step (it's made to hold the sand) which helps to keep the stairs submerged. Your recently viewed items and featured recommendations, Select the department you want to search in. Please identify yourself in order to improve our response time! So, in order to securely anchor the deck brackets to our deck I had to build a 3" high deck step using deck boards (as seen in the photos). Light will only turn on/off by plugging it in. App will not connect with my android phone. These are so easy to set up and weight down. DOWNLOAD "HAPPY LIGHTING" Customer service was a little slow through email, but my issues have been resolved. We offer a wide variety of pool pumps, filters, heaters, cleaners, liners, covers and much more. We are your premier Swimming Pool builder. Installer, please watch this video for more info, CLICK HERE! So much better than what came with our little pool! It asked for Bluetooth permissions on the iPhone. The nice thing is that these have been modified to be stronger in the area where my old ones had broken. We are Sydneys best sources for swimming pool and hot tub accessories and supplies. Sturdy, makes getting in and out of pool easy. Not on the Android. This page works best with JavaScript. Easy to put together and attach to my deck, Reviewed in the United States on September 4, 2021. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. This pool light is awesome very easy to install nice and bright and lasts a long time I definitely would buy again, 2257, route 139, Drummondville QC J2A 2G2, 850, de l'Industrie, suite 100, St-Jrme QC J7Y 4B8, Warranty registration steps and ladders, VOYOU - Performance crative | Agence de publicit. Everything works perfect and connects quick. Reviewed in the United States on July 10, 2019. We are the specialists when it comes to installing, maintaining, or repairing the Lumi-O lighting system in your pool. Download "happy lighting" from the play store. It seems to be connected to bluetooth through system settings, however no devices show up through the app. Assembly was very straightforward and the instructions were clear. I put it together myself in approximately 35 - 45 minutes. They were sold out of them where we bought our pool, but luckily I found them online. Great quality. Easy to follow instructions. You can still see all customer reviews for the product. It worked well last year and we loved it. Copyright Olympic Pools & Spas Inc. All rights reserved. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. My family is big so we were happy to see this pool ladder fits us all. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates, Innovaplas 9080 Above Ground Swimming Pool Light for Their Biltmor Step, Learn more how customers reviews work on Amazon, See all details for Innovaplas 9080 Above Ground Swimming Pool Light for Their Biltmor Step. One small end cap was missing and I emailed the seller. This product showed up on time and box in good shape. This has been a great addition to our above ground 18 Intex pool. We have also more info on maintenance and warranty for the following products: DEL Lights and Conventionnal Lights. Please make sure that you are posting in the form of a question. These stairs replaced the standard 3 step pool ladder that we have had for years. We attached it to our stairs that we built. Great quality. Love these! It also analyzed reviews to verify trustworthiness. These steps were part of our above-ground pool purchase in 2006. Save as a member of our VIP insider program!

Sitemap 13