how do i contact sams club corporate

I was then transferred to a supervisor name John. thank you. That was back in I think 1988 or 1989. Thats not what the notes stated and the doors where locked and this was at 7:30am 10-5-19. Much too much. Not even your complaint department or customer service nor could they let me know whom I needed to speak with on this matter. Great job Sams Corporate Greed Leaders! You cannot imagine my embarrassment. Call the store we purchase the Kobuchi from and they know nothing about refunding our monies. She even has proof that you folks have cashed the check. Please take action! Well its October 1st and I never ever thought I would still be working at Sams Club 30 years Later. I dont find it reasonable that when I need milk I have to go to the store and get it because I cant order it when it says in-store purchase only. NO decency No politeness to a Handicap Person. It was approximately 9:50 am. Im handicapped on an eclectic wheel which battery is about to die. Extremely slow service due to drastic staff cuts! Pensacola Fl 32526. STURGIS RALLEY IS HAPPENING HERE. I cannot get into my cart to checkout. Maybe fake names, but I understand that the calls are monitored for training purposes, however I hope nobody is trained by this process. I have been a member for 17 Years and never been treated this way ever. IM doing online buying. However, I never received that email. Every one was shocked the way she was reacting to an old handicapped man. Due to the inadequate rude lazy behavior of the personnel at your Valdosta Georgia Club.#6204 In PA. If you are going to cater to the restaurants and not think about your other members, then perhaps you should become a restaurant depot. Anytime I get a message like that I have to remove the items from my order and go to a different store. Called Sams after being placed on hold several times by the rep was told he could not determine any reason for the cancellation, offered an apology for both incidents and instructed to place the order again and then call back and somebody could make sure that the order went through and would not be cancelled. So I struggled with it myself and accidently left my cell phone in the child seat of the cart, so i tried calling sams club about 7:15pm to see if someone turned it in. 301-804-8485 (Current Active #). I am sorry to be the bearer of bad news, but just stating the possible facts that may transpire due to the Neglect and Ignorance of Others. I called back and was passed from a girl named Lisa to a girl named Lavarsha who say she would call me promptly the next morning . Very little sounded justified. THAT IS SENIOR FRAUD. It sounds as though Sams doesnt want to ship for free anymore. No one ever came back to the phone, then when I arrived at the store I received the message while I was on the checkout line that my order had been cancelled. However I walked into the store during (Covid) to miraculously discover the tens were abundantly available. ! JILL LINK, Hello , Yesterday I was trying to walk in through the exit just to drop off a core battery, I was only trying to go through the exit because I was injured and could not walk without pain. I will be using a Purchase Order form my school district. I have been a Sams Club member since you were in Sylmar, Ca. Anyone in your operation can fix the problem. They told me to contact the manufacture of the wallet. Just go to your bank explain the situation youll get your money back hopefully you have a good bank. It just takes one event of 2 drivers of each car to get into a brawl! As I said, I am one proud mom. She has been employee of the month on a couple occasions which makes me very proud. I am writing today to complain of the poor service I received from Sams Club, Coral Springs. They either dont hear us or see us. Now today 10-7-19 a family member shopped there and asked about the change and was told that it does not go into effect until 10-11-19. The contents of that sofa box were fine. June 28, 2021 Hello, I sometimes purchase gas from the fuel pump at your Trussville Alabama location. Copyright text 2021 by Corporate Office HQ. How would I get a hold of someone in Human Resources? 2nd is pork belly. I truly believe this manager needs additional training in customer relations. I asked a question about rewards she did not answer my question. After speaking to cr they say the app isnt updated! Not not one of you whiney titty babies would ever admit you made a simple mistake. This message is for whomever handles memberships. Sams club has very, very rude employees. My girlfriend has a Sams Club credit card, and has paid the card off. I can order from Amazon or Costco going forward, SMH. Something needs to be done about it with management. The water comes out scalding hot 3). I am sadden and disappointed in my experience at Sams Club, inwhich this was totally avoidable. I had no idea how weak the magnet was in the wallet or that it had a magnet. The store was packed with people. This would be a tremendous help for the people on the Hilo side of the island to get merchandise. Id like to say that its a superb application however it crashes to much ( shouldnt) and once youve checked out you cant go back in to change the amount in your basket before checking out( have to have it scanned at the door and repeat process). I walked to the tire dept and was waiting patiently when your Manager approached me, didnt even say good morning, instead, in a very rude tone he barked at me, saying Were Not Open Yet. You SAMS club, your customer service is the worst, your people are very unprofessional, have no ethic, they downplay you over the phone, they tell you they would call you and they dont, then they act like they dont know whats going on. Cause she didnt speak Spanish so Stephanie shall warn the door guy why did he let me in. Showing up for the interview I was instructed the proper personnel wasnt there today to actually do my interview (lack of communication) and was told by the fill in interviewer that even though I was available Monday thru Friday I couldnt work there since I currently had a weekend job elsewhere. I have unsubscribes at least ten times over the last year but am still getting emails. Stay out of politics, idiots. NO gloves NO masks??? I am writing to the corporate office to brag about my daughter. She didnt care. Thanks, Cant get through to anyone at corporate office. She stated if I was not upgrading, I could no longer purchase items before 10 oclock. I had a Sams Membership for two years. Lovely young lady! Every effort I make to resolve my simple issue simply makes me more frustrated. Whats going on. SHE SAID NO. Why? I really feel I am not alone when I say these things we want Sams Club not Costco! THAT IS FRAUD. I then explained my problem to Darvine call# 200504-017935 he came back with an offer to discount 10%. On Saturday, July 6, 2019, at approximately 4:00 p.m. THEY INVERSTIGATED AND TOLD ME THAT THE MERCHANT SAID THAT I HAD PICKED UP THE GROCERIES. I have filed a complaint with the Better Business Bureau. BAD CUSTOMER SERVICE FROM SAMS CLUB IN GRAND PRAIRIE TEXAS FLOOR MANGER ROLAND WASTE MINUTES OF MY TIME AND OFFERS NOTHING FOR MY TIME WASTED JUST HE WILL PASS IT ON SAD EXCUSE FOR A MANAGER I ASKHIM IF HIS TIME IS FREE AND HE SAID NO. 1). The young man who came to the phone after almost seven minutes identified himself as Alex. SHE has no idea how to deal with customers or be polite and helpful. Alexander Guzinski is my name. 25 minute before I was due to pick them up I was notified that my order had been canceled. I really dont understand why Sams club and Walmart have phone, because they sure as hell dont answer them in the Mansfeild stores. All I ask if we show our badge from the hospital, we know that Sams club will have essentials for us in the evening. Please tell me why I have to be penalized because it takes over a week for your company to get the return? I need to speak to a corporate employee from the USA. all I got was being sent to the dummies in customer service. These comments claiming employees at Sams being very rude is just too far out there. The purchase amount varies and you can not prepay. I contact customer service once again on May 9 and am given an incident #200509-001467 with a promise of expedited response and resolution. New hours for all members are 9am M- Sat. When I exited the service, I went to college and earned some degrees. Your fuel pumps has done the same $1 amount. Get hurt due to an altercation. It is only a 5 minute commute. My expectation is to receive one by tomorrow. I called the store next morning but was told I would HAVE to come in to pay. Next I went to the sams club and bought a heavy object and ask if i could get some help with it to get it loaded in my car due to the fact i have had 13 back surgeries, the reply was we dont have anyone avaliable. They feel untouchable with all the phone answering devices and not a real person to talk to. They buy products from companies and if you have a problem they have you contact the company, not them, and they will take care of you, from my understanding. Sams in florance ky only had one lane open today 50 people in line hard to find help realy , self check out is hard for me handy capt delivery takes mouth. In a Long line, one single lane, running out to the street, when all of a sudden,a car just rushed in fast on the left side Respectfully, Today, 6/2/19, I came to your club in Brownsville, Texas. Your location in Colorado Springs, Colorado off of Woodmen Road has transitioned back to having to show your membership card to gain access into the store. Fix your website, this is keeping me from filing taxes. Friends and members of Sams stop me on the street to tell me how they look forward to going to Sams because she is there. It took 1 hour to finally get to someone with my request that a discontinued item be brought back into the stores. RIDICULOUS! This was s frustrating situation that ended smoothly! Hello; all I had to get was pick up a prescription (I am an elderly person). I have been a member of Sams Club for years and did not know that I would incur such drama. Its idiots like you that are ruining the experience for shoppers like me. THE GIRL IN THE GROCERY PICK UP SIGNED MY NAME AND CHARGED ME FOR MY GROCERIES WHEN I CHECKED IN ON MY PHONE. and items my family enjoys. Looks like a ploy just to lure customers in. I very upset & want refund.. THEY TOLD ME THAT THE CHARGE WOULD DROP OFF UNLESS I SIGNED FOR THE GROCERY ORDER. I was injured when my phone came out the wallet and cracked my left cheek bone. I feel appropriate, visible signs should be posted at the entrance and throughout the store to inform customers of this change. The online Facebook site is also of no help, again a run around. If that product has been cancelled then it can be sold to the member, but not at a discounted price. Nobody cares. I purchased a wallet, a Selene Cross body Wallet Case by Habitu. 165 degrees is DONE. That is, if they continue to overcook all the chickens to WELL DONE/OVER DONE. Today Im celebrating ME because we dont celebrate anniversaries individually any longer. COVEY -19 SAFETY CONCERN AT SAMS CLUB RAPID CITY, SD. Why pay extra if you are going to take away the option of shopping early. We have handheld scanners now, and a merchandiser can scan it for you to check its status. Do you buy that package YOU opened? all I can say is when it comes time for Sams club renewal I can then say hELL NO NOT TO HAVE TO DEALS WHITH A CUSTOMER SERVICE LIKE THIS ONE ,WHO DONT MIND PLAYING TRICKS ON THE PEOPLE WHO BUYS THINGS SO THEY CAN BE PAID. I immediately got on the phone with customer service and spoke to a young man named Al. On September 17, 2021 around 915am, Your door greeter asked me for my card, inwhich you didnt always had to show card. I am paying for SAM CLUB CARD PLUS. What happened next????? I did stop being a member for about 4 yr period. I cannot believe that Sams Club would place in management such a person like Brian. I ordered and paid for a bamboo top work bench. The problem of not being able to put my order in and get in the que line to go pick it up. Not an operator from the Philippines. I have spoken to multiple representatives who promised a call back and an email without response. How do I stop them? My two cents, Store Managers should face serious consequences for not following your company guidelines & state guidelines during the Crisis. This problem has been going on for (2) TWO WEEKS. My first item is chunk blue cheese. Sams system needs to be fixed it always should have been a system that when you put your order in you are next in line. Sams Club, take a moment to let CHANTEL at the Oakwood Village bakery know that she is a valued employee. I made a mistake went shopping at Sams Club. Your Manilla, Phillipines service center was not much help even with the removal of the $1.00 when I renew. The product today was riddled with more fat and waste than any I have ever purchased. I was told to dispose of it.. Im going to try to figure out how Im going to attach that to this message as I feel it is important for all to know. I was in your store to purchase some chicken wings. That is what I did. Thank you Cindy Williams. If on order there is an estimated date for next delivery, so you can know when to return to purchase what youd like to have. No sh_t sherlock! If I tell you Sams Club/Wal Mart have told me they are not going to pay for my doctor bill or anything else. This morning the lady at the front was rude to me and I was rude right back. They have attempted to question my decision not to sign up with them, as we have decided to remain with another telecommunications Company that we have an interest and an investment with. I would like some service. I received them 4/28. Human capital awareness is imperative regarding this issue and employees are becoming more frustrated about this change along with the consumers. When asked for Mrs. McLays secretary I was informed the CEO has a private number and no one knows how to contact her directly. This is for a business account and the items were standard paper products- napkins, paper towels, toilet tissue. So I called the corporate office 7 time today trying to get in touch with someone who can do something. Sams club has the worst customer service by phone, I had been contact for my online order for a thousand times. I know its a first come first serve basis but what about all of the other members? North Carolina is only in the second Phase of reopening & has not gone the next phase due to the rising Covid-19 cases in NC. Not asking for a discount or freebies! I attempted to contact Mrs. Kathryn McLay to no avail. They say I have to pay the price on the web site not the app! This all from an e-mail I received from Sams Club. So I have called and called and called the customer service dummies, spoken with the dummies you call supervisors that do not know their butts from a hole in the ground trying this resolve this issue. Not a great customer service. They even had me, the client to contact FedEx to arrange the delivery with them and when I called, they said that they have told the customer service that they could not deliver the sofa, but again the customer representative will act that they have not spoken to FedEx and will have me call Fedex again, knowing that Fedex could not deliver the sofa. After logging in you can close it and return to this page. Remember, you closed your store in Boynton Beach, FL, which makes it double the members who come through the West Palm Beach, FL store. We pay extra for a premium account which includes free shipping. Is there any place that I could buy one. but, I would have to sign a wavier not to contact them again. I explained that I didnt want to return the entire set I just wanted what I paid for a new undamaged chair. They are asking for a receipt (Elena). Israel Perez, 3720 se 2nd street Ocala Florida 34471 Phone 352-426-3925 member #690 10100 010715465. This is something that has always been done, but a while ago Sams Club didnt require members to do so and have implemented this practice again. No social distancing between customers (too many in the store). Thats not fair to people like me with my husband has multiple sclerosis. Living room Set Nightmare When she finally got to the cashier and asked why her card wouldnt work she was told they wanted to remind her that our membership would expire soon. Please ,Im begging anyone who reads this, please help me asap.Im running very very thin on patience. I tried to order 3 but price in cart is $49.98 each. I do get the emails they send me to come shop but no mention of the reduced shopping hours. This is very inappropriate behavior. (of all the cars that had been waiting for a long while) My husband and I are both in our late 70s. Believe me, Sams has nothing that I am interested in stealing. Had a employee hit my car with a cart and they dont want to take accountability for it. Maybe it could be a lot of your rudeness pinging back at you. On 5/4 I drove 18 miles to my local Sams Club with the card gift recipients and tried to use the gift cards. The closest Sams was a 45 minute trip one-way. I want to personally thank everyone Ive worked with over the past 30 years that have contributed to my years of service. Then I went onto my on line account and cancelled it again. Already spoke to two Reps and yes Nothing has been done. Its been this way for many months. on 6/19/20 I shopped at the Sams Club in Winston-Salem, NC 27103 same store as in May Store No. I waited three hours before I called the customer service a second time. OMG she started calling Stephanie. I been coming in I asked to see manager due to inappropriate attitude toward me and as an older individual. We have been members of Sams for years we moved to Hoover Al. As I was reading through your newest flyer Ive seen that you offer t-Shirts that are very racist to me. Sam Club should Have safe protocols in place when selling gasoline!!!1. Upon checking with my bank and speaking with your customer service, no one knows why the amount of $100 was charged to my bank card prior to pumping gas. Cherry jam The staff still there are great just not enough to cover the sales that you used to have! The login page will open in a new tab. The right hand does not know what the left hand is doing. I called walmart one night because the employee gave me back the wrong gift card, so i ttid to call them from 9:30pm to 11:00pm woth nobody answering the phone. She checked into it and put things through so hopefully I will get my refund in a couple of days. North Carolina is now in the Top 5 States with rapidly rising & alarming increases in Covi-19 Cases, etc. Your customer service and managers need training on how to handle people over the phone and the orders, they have no idea on what they are doing. we went to the sams club in Lakeland florida, in sep 2019, bought a membership, tried to use it 4 oct 2019, was told it was expired and the CSR at the store was no help to correct and told me to call corporate. To not sell the display to you, if more are in route/on order, is to ensure you get a pristine and proper item, since there is no open box discount, Sams just wants to make sure you get the best product, proper, shiney and new. We had to return a gazebo to Pearland, Tx Sams club. I have to say that I have spent hours and hours everyday on the phone with these so called, customer service representatives, managers, and they still dont know where is my order. This is at the Niagara Falls New York store. I am thankful for the friendship I have built with each and every one of you. The level of incompetence in your staff is baffling. My bank card was declined. There was no chicken wings to be found. I called that club around 5:30 that afternoon and asked to speak to a manager. I went to Sams club in Shakopee MN and the store was a mess, nothing had been wiped clean in the dinning area and the carts were not cleaned, they did not even have the wipes available, I talked with one of the Manager he said ok, what does not say to customer, he does not care, I have been with Sams club for over 30 years, this first time I have had a bad experience. Can I do that? I called in to the alleged COUSTOMER SERVICE and found that the delivery address could not be changed and therefore I attempted to cancel the order. you seem to be stocking what you want not what customers want!!!!!!!!!!! I was told at the store displays cant be sold. Have a Blessed day. Dont want to actually hear from customers? I live in St. Joseph, MO. The entire experience has taken three months, three deliveries and then you deliver a defective product. Will be calling corporate office on Monday. These people, in my opinion, the left hand dont know what the right is doing. My granddaughter asked me why those people were getting mad at me. I asked one of the ladies in the green jacket if this was common and she told me yes. You want people to order online and the service is the worst, customer service have no idea on how to treat peoples order issues over the phone. It was both unethical as well as a problem for us with the devalued stock we had to sell or lose its value. I have been a member for more than 15 years. The phone dropped out the wallet when I answered the phone early one morning holding the wallet up over my head, to see who was calling so early. Just another corporate decision to save money & the heck with their loyal customers. Please log in again. Because of the COVID-19 I DID NOT want to go into the store. I canceled the order and received an email on8/06/19 stating that my refund for$486.54 was being processed I still haven,t received. Unable to place an order on-line because the site is way over used or is way bad web site. The person trafficking was also bragging to the line that he still had a job and would then laugh. The date of the return was October 17, 3021. Cant hear the members because of wearing ear pieces and hoodies. Upon inspection (the transportation team delivered the furniture and left quickly), every piece of the furniture had at least one damaged spot, either a hole rubbed in it, a deep scratch, etc. We ordered the set a third time and Sams FINALLY directed Special Handling and a different delivery team was contracted (Pilot Transportation subcontractor Commercial Express did a great job) and we received the set. Im a second year member who uses the mobile application for shopping. RE: Sams Club, 600 Apt. your worker there don,t say good moring or smile at the members they look like a bunch of tramps if they have to help you it,s like don,t bother me I,m here to get paid and thats it so went to Cosco man like day and night they could be nicer to help smiling and how are you doing I think you need to take a hard look at your stoes. I am going to tell as many people as I can YOU DO NOT WANT A SAMS CREDIT CARD BECAUSE THEY DONT CARE ABOUT THEIR CUSTOMERS. Same company two very different environments. Another Worker came up with her cell phone. I had to go home, check my check register, go online to my bank, print out the transaction and go back go Sams to prove that I was a plus member,, Rude staff, buck passers, again nobody cares. I know Im prejudice but it is something that I feel the corporate office should know. Yes YOUR mistakes. 8228. I cant recall the last time I encountered someone with such excellent customer service skills as this CHANTEL. The next day I went to the Walmart in Winston-Salem, NC 27103 Store #2472. sams club ingages in hiring discrimination at there store in addison ill they need to be called out on this with legal action, Was just checking to see what your stance is on masks in your stores. No respect , No loyalty, And no common sense. I have a very serious problem with Sams that after 6 weeks is still not resolved. If not, I have no other choice but to move on to another club store. I have been on the phone for a total of six plus hours trying to resolve the issue of a work bench I ordered. I was connected to his extension but he did not answer. She was well versed, engaging, very knowledgeable and pleasant sounding. On Hawaii Island, also known as the Big Island, there is only one Costco located in Kailua-Kona. Shameful, rude, disrespectful experience. Aloha, This over $500 that I spent. I have doctor and x-ray bills and this is what my response was from the company, Sams Club/ Wal Mart. Still have not received it. 301-549-4900 Are they closing down ?? Of course, there is not much she was able to do about it. I have had my membership since 1987/88? WTH!!! I found Evenflo booster seat for $29.98 which has an instant savings of $20. It is not the customers fault. Ive been a member of Sams since 1988 and I vow to never purchase another thing unless you as a Corporate entity make this right. You advertised the price of $29.98 after instant savings then Im told that I cant have it for that and have to pay $49.98. Someone stuck it in me. I am a HUGE customer. Why such a high amount and why does it vary? quess i will need somewhere else to shop. I started teaching and went to a college and became an associate professor. I try repeatedly on line to check the balances on the cards and the pop-up window keeps asking me if I am entering the correct card and PIN numbers. I have been a sams club member for years. call #200504019260 First John offered a slightly higher discount. She was the only person working the desk and lots of customers to be helped! I called to complain and was passed to 2 different people after 45 mins. Almost all customers in Utah are white, do you really think that this is helping your business? 90% of the Customers were not wearing masks. In the past I have been asked to upgrade to a Plus Membership and I would reply No Thanks and the cashier would go on. As of right now I have been on the phone on hold for over 47 minutes finally Dawn from the Escalation Team comes on the line and is looking into it. This is NOT occurring at the Sams Club store in Ankeny, Iowa. I order a living room set on May 7, 2019 and I ended up receiving only the chair and the love seat, not the sofa. The phone numbers 888-433-7267 and 888-746-7726 go to people in Nicaragua.

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