figured a week without a couch w

We figured a week without a couch would suck, but it'd be much better than figuring out where to put 2 couches in our tiny apartment. The customer rep never put in the order for delivery on this day!! Im so disgusted in this company. I did have a problem when I received my furniture and the delivery guy's said u can hold on to this piece of furniture or we can take it back.. Two weeks went by and was told they did come back into stock but were fulfilled by others that were waiting. Needless to say, I had them reverse the charge and will NEVER do business with these shysters again! Still needing more furniture to put away all my clothing, I decided to order the rest of the set: a chest of drawers and nightstand. HOWEVER, do NOT let this fool you. Great selection, prices are good, picked out a nice power reclining chair for my wife at a very decent price. I would have never givin any stars. We bought a dining table and chair set. Any savingings on my furniture I just lost having to take time off from work, and now I am awake when I should be sleeping before i have to be up for work. Buying alot of furniture is stressful but Hank made it as easy as possible. WHATTTT. I received my comfy sofa and i live on a 5th floor, the elevator wasn't big enough so the wonderful delivery team took the sofa and used the 4 FLIGHTS to bring it to my apartment!! The only solution was to change the delivery day. This was the WORST EXPERIENCE I have ever had and I would rather pay 10x the cost to never work with this terrible company again. Please consider this place before you purchase anything. Go spend a little extra and go to raymore such better quality furniture. So, I call the # & they tell me the item is on backorder great. Broken nightstand to complete my set. If it were up to me, I would have demanded a refund and took my business elsewhere. Our purchase was delivered March 4th. Sad. The price was now $1000 higher than when we bought it. Will be ordering again, Deajah was phenomenal she was tentative knew her pricing and products and her customer service was amazing!!!! Sorry Bob, after 3 weeks trying to get 2 bar stools, I discovered birchlane.com and got a quality product in 48 hours. They send the Tech out just to tell me that they were going to replace the TV chest. I do get the sleezy feeling that they add a lot of charges. I finally got my couches a month later and they wanted to give me a gift card for $75 dollars that I would need to use to buy additional merchandise. Well here's the problem I told them upfront when purchasing the furniture that I just relocated and I do not have anyone over the 18 to be at my house. Nico Martin really added a ton of value to this experience and I'm very grateful for him. Top Quality Alternative: La-Z-Boy ReclinersUnlock The Coupons. I scheduled 7/18 for delivery. But for arguments sake, we'll say there really was a problem in the warehouse. Customers report being satisfied with construction and initial look, but there were some complaints about perceived quality and durability over time, especially for items that more commonly undergo wear and tear in the home. Instead they attempt to deliver 3 of the piece that was available. So again, I had to go to the store to handle the problem. They have already taken 3 weekends away from me unnecessarily. I sent the quote for the manual version of my furniture and asked them to turn it into an order so I can track that they are actually keeping their promise. Had to jump through hoops to finally get the chair delivered. $60 goes a long way in showing you care about your customers. Next thing you know the first salesperson jumps in as if she was hiding behind the furniture listening to our conversation. In summary cheap furniture get horrible service and I won't go back. I wanted the couch delivered on the day and time frame I chose. Hi Buddy, I'm BIG JIM! She has helped me many times in the past on many purchases! Save yourself the headache and PLEASE don't buy furniture here. I suggest they change the slogan to Junk furniture that's not worth buying. This site's sole purpose is to help you make the decision faster and with more peace of mind. Suministro de unidades mviles de campamento (Contenedores). The pros: Very affordable sofa and sectional offerings with classic design choices. I have had my table and chairs for less than two weeks and two chairs have broken already in the same place(wtfreak). I am very satisfied with the service and everything else. Their store representative is no help either. Now, a few negatives: 1) Bob's charges a $200 delivery fee for 'white glove' service. I called Bob's and a nice man answered who then informed me that since I had moved since I bought the furniture (apparently they have never heard of a 1 year lease) they could do NOTHING for me!!!! Finally, I decided to go to the store for help. 8/7/19 - delivery team, lead was Alejandro. The wood was not even the same color as the rest of the furniture and the showroom display did not include this wood. They weren't as bad as the first delivery but let's just say I didn't want to waste any more of my time dealing with Bob's and will not be a repeat customer. First Bob's scam: $60 insurance. instead of waiving the $ 40.00 delivery fee, I have to now set up pick up date for return mattress and wait another 14 days to get my refund of $ 423.00. Some of the Showroom display models had the leather stretching out and worn away in spots. Well time has passed and we noticed they started to peel !!!! Most options come in color tones such as grey, beige, brown, and navy. I called customer service again and was told that the Team was at my house at 8:00 am that morning and no one was home. You could see the way the display furniture was wearing. While customers like the price of Bob's mattress options, there are some complaints about sagging in some cases. and telling each other to "back off" and "go home" and were making a hard sell. The delivery process was smooth. I also know these workers get by off commission, but don't get uncomfortably close to me. I highly recommend asking for him for any questions or concerns you may have. You want to feel like you're shopping with a best friend and having fun?! Est dirigido por profesionales en el rea, nutricionista, Chef y personal The best thing Bobs has going for them is the good customer service. So now I have a metal frame with no headboard. Staff was very helpful and friendly. After inspecting the sofas the repair guy needed to see if they had replacement parts but found out that because it was a special order they didn't have it. This store is very clean and has lots of furniture at great prices. Once we called to complain they lied to their boss and said they brought the couches to the 5th floor which is impossible since they didn't even get inside the building! Highly recommend this co. Dray was very friendly and helpful. Super professional and efficient!! Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. No other colors were advertised. However, recently we bought a large couch from the, a week after delivering it we noticed the section kept popping apart and not lining up- so I called them again to come out to fix. The store sales was great however, the problem is their delivery system. Asked about property claim and they said someone was going to contact me within 48 hours. in my experience they sell low quality products and the insurance they make us buy is a hoax. I bought bedroom furniture from them they on the 2nd of may, we were agreed to deliver them on the 3rd of June some of them were supposed to be delivered a little before, on the 21st of May, when they arrived they were missing some parts and suddenly they changed the delivery time that was supposed to be delivered on the 3rd to 4 weeks-6 weeks without telling me why, and customer care kept giving me different stories about the delivery which confused me the most. The next popular item that Bob's customers are looking for is a new bed or bedroom set. The pros: Proprietary and affordable mattress designs from Bob's Bob-o-pedic brand. I am having my Calvin black queen sleeper couch replaced for the third time since purchasing it less than two months ago. It's junk and I'll have to replace it with a new set sooner than later. Needless to say, we will never be purchasing from Bob's again. Service is great when you walk in the door but DO NOT purchase anything from these people. but this time they wouldn't even question it. The mattress was terrible as well as the salesmen (who gave us a dirty look when we said we had an IKEA bed frame) and the delivery guys who showed up an hour and 45 minutes late. Who wants a sofa that makes a crunchy sound when you sit on it or has wavy seams or seams that aren't even stitched? My wife had wanted one of those end tables, the type that go next to the bed with the lamp that comes out of the side. I spent 20mins on hold before speaking to a person. Reopened the BBB case again. Absolutely the worst quality of furniture ever, I actually heard wood cracking has I was seating down. And they act like they didnt even care that it cost 2,500$!!! We'll try our luck with the Natick or Burlington Bob's and go in with what we want and head straight to a floor manager. The lady was confirming I would be there at 9am Wednesday morning. We have called over and over for the past two months and each time we get a different story. The prices were affordable. Like I said, we were told the couch would be delivered on December 23rd. Her enthusiasm and belief in how good Bob's furniture also made us not want to go anywhere else. To my surprise they had our furniture still in the showroom. Did that for several hours for two days on brand new furniture. Good customer service would offer the customer some kind of compensation for the company's mistake. Now, they changed it again. Worst f*cking retail store I ever been into. I usually try to give companies a chance and the opportunity to fix their mistake, but this has been a pretty rough experience. Against by husband's wishes, I convinced him to go with me to Bob's. I would give zero stars if I could. On the delivery day a portion of my sons bed was broken either in transit or accidentally by the installers. I've received no response. I let him know right away I'm not going to be a pushover. The first chair broke a week in so I got on the phone and called the customer service line and they sent me a chair "no problem" because it was so soon since my purchase etc. The cons: Some complaints about durability in some instances. Like all things you read on the Internet, understand there is no better judge than yourself. Go see Pam!!! I have no missed calls or voice mails. Once you pay for the furniture ( they require payment in full before it's even delivered) you will likely encounter a big game getting the delivery at the time and date you schedule- they'll give you some excuse or claim you weren't there and refuse to come back and it's up to you the customer to rearrange your whole schedule for another day - after setting aside a day to get the delivery which most people who have busy schedule and work isn't easy to do, you will be told they will "try to get the driver to return w your furniture you already paid for" it seems to be the stores way of doing business bc even the manager and supervisor spit out same line that they're sorry but you will have to now schedule a different day w not the slightest concern or attempt to get the customers stuff delivered on the day they scheduled The other strange thing is the delivery drivers apparently don't communicate by call or text like most places So you have no way of communicating w them- if you live in a condo w a back security gate they can't find they'll pull up look for a second and drive off and since they don't answer their phone or reply to text you have no way to COMMUNICATE w driver I mentioned my frustration to a older salesperson who shrugged and said sorry but look at the bright side that I'm sure one of these days soon it will get delivered?????? He went out of his way to answer my questions when I was just shopping around looking for a place I liked. Then the lady explains that had this been 6 months down the road that they would require all this red tape to replace the chair (um excuse me, that is not what I was told in the store!!!) We never authorized a delivery but they did it anyway. So I waited a week . She said it wouldn't be a problem and said she would check and see if it was in stock and would call me back. Honestly the worst furniture out here !! SCREW YOU BOBS FURNITURE.YOU SUCK!!!!! Never received it. Unfortunately the nice folks were not able to close my sale, for the following reasons. On 7/2, Amanda called me to reschesule my appointment again for the week of 7/23-7/27 due to their stock date again is 7/21. If you visit this showroom, ask for Wei Sun. I know this saying very well but my 10 year old really preferred the look of a bed set from this place. Bob's is great as long as you are dealing with the right person and that person is Victor . Now for the reason I am giving only 3 stars: My husband and I chose to purchase a sectional from floor stock. I went to 3 other furniture stores in the area looking for the best deal. Also the comet sofa which they need to exchange. Today is Friday and was informed that I would need to wait until Wednesday for a delivery reattempt. Guess what.. never received a call. For $200 it would be nice if they would haul the old one to the curb at least. Avoid at all cost! It sad really because I actually loved my selections. Customer service submitted a property claim for the damaged door and also submitted a new delivery for the bed. They don't know anything about there furniture. She gave me a number to contact another department. Please never do business with bobs furniture, Low Quality Products and Insurance won't cover most of the claims. A big help was the independent delivery company. Had the gall to blame it on the new tariffs!!! It is not a customer service center. They are so sleezy they took a picture of the couch standing up in the building doorway to send to their manager to show the couches "didn't fit" so they could go ahead and cancel the order. I step in an look em in the eye as I shake his hand. Called customer care and they sent a tech to the house to evaluate the concern. Two of the 3 pieces stopped working within a year. Victor is patient ,nice , and kindest Person that I talk to and I recommend him highly. They just want your money. What I loved even more was that her manager backed it all up and confirmed everything. Be sure to check all packing materials carefully for. I will NEVER SHOP AT THIS PLACE AGAIN!!! I knew immediately there it was going to be less effort on trying to make it fit. The delivery guys were really great and professional. They start by calling you, 2 days prior to delivery, giving you a 3 hour window. Since we purchased the extended warranty, we called the store to schedule an appointment to have the set evaluated by a furniture repair technician. So the merry- go- round goes. Take it from me, go spend your money somewhere else. I reopened the BBB case and they said the furniture was still backordered with no fulfillment date. Never buying anything from them again . These babies were too good to be true, the head and feet both reclined and adjusted to dozens of positions. I write this to caution other buyers so that you know what to expect when shopping here. This is ABSOLUTELY unacceptable from any company. Waste of money. The Furniture is comprised of leather and padding over Metal Frames. Want to know which is the closest to your home?Take a look at the handy store locator for more information. We left the Dedham store with an idea of what we wanted and the satisfaction of NOT giving the sales staff there our commission. OUTSTANDING. Why purchase a warranty when they dont cover the damage. I'd like to give a special thanks to Lina Hernandez, Sales Associate, at Bob's Furniture, Torrance. Was in the showroom, only 2 sales reps said anything to me. I'm very big on customer service and BEATRIZ was outstanding . The order dates were changed twice on inconvenient days. I was like you need to try- college kids got our couch out of here this weekend I know it can fit. Depending on where you look, you can save $100s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2022 Furniture Stores.or jump right into the #1 rated online furniture store, Wayfair. I ordered a bookcase through the Bob's website and paid for delivery. Still he was extremely pleasant even though I didnt make a purchase that day. I purchased a sofa and chair from bobs disc furniture in the oxnard from Alex the sales rep. Alex was very nice and friendly but was not truthful with everything. Alex should have told us about the delivery fees and what we would get but he didn't. I now am up trying to fix the delivery date and they cant give me a time frame of the delivery, till the day before delivery? This is "just a showroom". Very happy with the service and product. I'd heard about Bob's and was extremely pleased. I am sad to have to write this review as we have bought thousands of $$$ furniture from this company with no problem, in the past. lol and behold, he returned my call on Friday and said he was working with the manager on trying to resolve this problem, and may offer a discount on the floor model. So,now,I had to reschedule AGAIN!!!! And to top it off that they attempt to deliver whatever is left to us without our authorization when we in fact call to cancel it. 8/17/19 - no call from property claims and no delivery. I would not recommend them to anyone. Durante este proceso utilizamos productos bio-degradables que nos permiten cumplir con nuestras polticas ambientales y contribuir con la proteccin del medio ambiente, Copyrights 2022 Reservados todos los derechos. The cons: Some problems with durability reported in some cases. I had to call back 4 different times because I kept getting disconnected. For delivery damage. So I decided to do delivery on the 23rd, they said it's already closed. cenas de navidad y ao nuevo, desayunos almuerzos y cenas especiales Est dirigido por profesionales en el rea, nutricionista, Chef y personal quienes unificando esfuerzos, ofrecen un men variado, completo, nutritivo y balanceado. I will say that bob's approach here seems to be modular and configurable with lots of options. By the way, did not want to leave 1 star, It you are not able to leave a comment without at least 1star.Arrrrrg! BTW.the only way to post is you have to give at least one star. "Hello!".. They will try to sell you on the guardian protection plan. It makes hard to understand all the charges and split the cost with my roommate or understand the rigid return policy. In addition to the top categories above, Bob's offers a wide array of other home products, such as: Bob's can be found in 20 states across the US. These parts, are cumbersome and heavy. The reason I give it 3 stars because, the price advertised is not the price. Very professional and was very patient. Similar to Bob's mattresses and other comfort furniture, these options get good initial feedback on the affordability. We had a couch delivered here this AM and the guys who delivered looked at the entrance and said NO we can't fit it without even trying. They rejected the $500 outright and said good news. I've Been waiting Until around 2:40pm someone called from the company saying that they need to reschedule the appointment for next week without even telling why, or sorry. I asked for clarification as to what the response was. Not sure what all the negative reviews are about. Now here's the part that REALLY gets me: I get that things go wrong. Bob's Discount Furniture focuses on low-cost and affordable products. The last place I bought furniture gave me options with a 3 hour window of delivery, this place needs a new delivery policy. I've had to go through it with them to get a marker stain that my kid made on the fabric couch which should naturally be coveredGuardian is giving me issues on it and claiming it as an unknown stain that cannot be proven as a 1 time thing and rejected my claim. suciedad de cuarto dormitorio baos ,pisos, paredes y ventanas, se. La inclusin laboral fortalece la responsabilidad social empresarial, por ello, en nuestra .. En el marco de la responsabilidad social empresarial DURANGAR LTDA interacta.. Est dirigido por profesionales en el rea, nutricionista, Chef y personal

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