Also, check to make sure the ON/OFF switch is not turned OFF. Allow the tank to fill with water before you turn the power of the water heater. If there are error codes, troubleshoot to clear the error and fix the issue. Copyright 2004 - Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Diagnose the issues one by one and when you figure out whats causing error code 29, follow the fixes. Turn off all electrical power to the appliance. Theres not much you can do about a bad thermistor except to replace it. The error code 11 on Rheem Tankless Water Heater means ignition failure. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. This helps to protect homes. If its out of that range, you can conclude that you have a bad thermistor. Clear the air intake free from any debris. An error code 13 only displays on indoor Rheem systems. Visually inspect the pilot burner and main burners annually. Not just that, youll also learn how to solve the problems that cause the code to pop up. So, lets get started. As it filters the minerals, the neutralizer can get clogged over time. How do I know if my thermocouple is bad on my water heater? Air in gas line- Contact a qualified service technician to purge the air from the gas line. If set too low, adjust the water temperature setting to the desired setting. Far left led and A and B leds are lit. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. Press the Wi-Fi setup button and hold it for 5 seconds. Its about a year old and Ask an Expert Home Improvement Questions HVAC Questions Ask Your Own HVAC Question airheatman, HVAC Technician 19,562 Satisfied Customers Furnace, A/C and heat pump specialist. If the pilot still fails to light and you get the blinking code, replace the pilot assembly. Richmond Water Heater Gas Valve Problems [Why + How To Fix], Richmond Gas Water Heater Troubleshooting [A Complete Guide], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix], Richmond Tankless Water Heater Code 12 [Why+ How To Fix]. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. Clean it and see if that works. Its the brain of the heater and it gathers data from all the different sensors to make sure that there are no issues with the heater. All Richmond Water Heater Error Codes, Their Meaning and Fixes Gas water heater The status light indicates the water heater's status/condition depending on the color and blinking pattern: 0 light flashes, no color- Control Off/Pilot Out 1 blue flash- Normal operation 2 red flashes- Thermopile voltage low 4 red flashes- High temperature shutdown More often than not, this issue is caused by carbon deposits on the electrode. Turn off or remove circulation pumps. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). You need to replace the PCB to get rid of the error code when it goes bad. Only the thermostat is to blame for this problem. If the gas supply line is damaged, replace it. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. It means that the heater has achieved the desired temperature and theres no longer any call for heat. The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. If the pilot wiring is damaged, youll have to replace the pilot assembly. Defective Blower Motor. ERROR Code indicates ignition failure. The neutralizer helps the condensate drain in doing its job. Start by making sure that the pressure wiring is okay and the hose is not bent out of shape. Increase supply voltage to rated voltage. Its also a good idea to install the air intake close to the heater as itll minimize the number of elbows and joints required for proper vent piping. Attach the lead to the two terminals you see on the FVS. 2012-10-21 Water Heaters - Richmond water heater problems - I have a Richmond water heater model# 6g50pvw-42f manufactured date of 12/2007. However, if you have a faulty FVS, it can get tripped again. Unscrew the heating element and pull it out. Loosen the screws connected to the heating element and disconnect the wires. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. All Rights Reserved Power Supply Issues. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. This feature improves the energy efficiency of the water heater. The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. Inspect to see whether the tank is full of water. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. What is Rheem Tankless Water Heater Code 11. Tighten it firmly and connect it with the wires. Communication error or issues with Wi-Fi connectivity. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Note: You can read our ultimate guide on Richmond tankless water heater code 13. To change the temperature setting, follow the instructions below: The reference mark indicated by up arrow on the rim of the temperature dial, represents an approximate water temperature of 120oF. Turn the gas control knob counter-clockwise to the PILOT position. If that doesnt work, replace it and thatll solve this issue. A water heaters tank can act as a settling basin for solids suspended in the water. Heres a quick glance at these blinking codes and their solutions: If the LED light in the heater stays solid red, it usually means one of these issues: The way to fix this code depends on the reason that triggered it in the first place. COPYRIGHT 2023. Pressure switches- Make sure the pressure switches are not kinked. I lowered my temperature dial and it lasted 4-5 days instead of 1-2. Note that the knob cannot be turned from PILOT position unless pushed down slightly. With that said, all the other blinking codes well talk about here represent that something is wrong with your heater. Then, wait for 10 seconds and turn the heater back on. 0 light flashes, no color- Control Off/Pilot Out, 5 red flashes- Temperature sensor failure, 7 red flashes- Gas control or valve failure, Check thermopile connector to the Combination Gas Control to make sure that it is properly connected, Check thermopile wires for damage and replace if needed, Pilot recently extinguished and Thermopile is cooling down, Temperature knob recently turned to OFF position, Light the pilot following the proper lighting instructions, Temperature knob recently in pilot position and pilot is lit, Set temperature knob on Combination Gas Control to desired setting. Locate the red reset button and then, press it. Turn the dial from the vacation settings to the hottest settings seven times. Reset the water heater once youre done so that the code disappears. It indicates issues with either the thermal well or the gas control thermostat itself. If the burner access door is removed, the burner access door gasket must be replaced. First, you should check the thermal wells wiring connection. In this section, well explore the meaning of the most common error codes and their easy fixes in detail. If the wiring has gone bad, you need to fix it. This saves space and the cost of venting. To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. Disconnect the PCB from the multi-pin connectors. Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Otherwise, call customer support for help with the other issues. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. They come in different types like gas, electric, tankless, and specialty water heaters. The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. Rheem Manufacturing Company When the heat exchanger gets dirty, it loses its ability to heat the water. Heres the summary of the three flash issues: The status light in your Richmond water heater blinking four times indicates that the Thermal Cutoff Device has tripped. These units obtain combustion air from the outdoors. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. Vent obstruction or poor installation, switch tube obstruction, broken switch, blower failure, blower temperature switch open, or strong wind at vent termination are all reasons for this error. Thats why you may get cold water from your hot water faucet when it happens. Read our practical and simple Richmond Power Vent water heater error code troubleshooting guide and instantly get your heater running smoothly again. Inspect the combustion air-inlet and vent systems. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . If that wasnt causing the issue, check the air intake. Heres how to do it: You can easily reset the FVS this way. First shut off gas to the water heater at the manual shut-off valve. If you dont feel comfortable taking on the task yourself, you can always hire a qualified technician to do it for you. It has recently been showing a code on the intellivent control for ignition failure (from chart on side of heater), manual says system in lockout mode. Heres a quick look at solving six-three issues: Seeing your Richmond water heater status light blinking 6 times followed by 4 times and then a pause of 3 seconds indicates that the heater has gone into a soft lockout. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. Reset the control using the ON/OFF switch on the gas control valve. Check the outdoor combustion air-inlet and vent terminals to make sure that there are no obstructions, and that there is no damage nearby caused by condensate. Heres the list of what leads to this problem: The first thing you should try is to check for water leakage. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. Establish and follow a routine preventative maintenance program. Youll have to replace the neutralizer in such cases. Rheem fault code 00 - Indicates 1-hour continuous combustion. Before removing the anode rod, make sure the cold water supply is turned off. Wire connection(s) are not fully secured- Confirm the wire connections or have a service technician confirm the connections for you. Each reference mark above or below these points indicates an approximate change of 10oF. Check this too: Electric RV Water Heater How to & Troubleshooting Guide. Check the gas supply pressure and manifold pressure. It indicates a problem with the flame rod resulting in improper or poor combustion. Thatll make it go away and youd be able to enjoy warm water from your heater. Heres how you can get rid of the six-four flashes issue in short: This status blinking light code appears frequently in Richmond water heaters and it means that the flammable vapor sensor has locked out. A failing component in the water heater can cause the unit to shut down every time hot water is requested. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! This error code indicates high water temperature limit tripped. Low gas supply pressure, carbon accumulation on electrodes, wire/pilot tube corrosion, or combustion air port obstruction are all examples of pilot tube restrictions that cause error code 13 to appear on your heaters display. Manage Settings Blocked Air Intake. You can also contact Richmond Power Vent customer service to help you with that. You can check it with a multimeter and replace it if it has gone bad. The next thing to check is whether the Wi-Fi is connected. Depress the COOLER button until only the WARM indicator light is lit. Once you take the neutralizer out, you can inspect its condition. Ignitor coil ignition System which automatically lights the burner heat exchanger is too low, adjust the heater... Far left led and a and B leds are lit the list of what leads to problem... If the pilot still fails to light and you get the blinking code, replace it to the... Switch on the dial and control face the pressure wiring is okay the. Heater has achieved the desired temperature and theres no longer any call for heat happen when there is insufficient supply., youll also learn how to solve the problems that cause the code disappears unit or a faulty coil! 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